Customer Ratings & Reviews
 LIMITED WARRANTY C190648 wokmenghop PRATURES Screen Resolution Kefesh inputs Composte Digital Output (Optical) Antenna/Cable Headphone Audio Output 802.11 Wreless INCLUDEO Kemoto Ratteries Screws Selup Guide 20.07 21.14 PRODUCT SPECS Screen Diagonal Dimensions: 21.1](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/68bdf9c5-c941-4684-a58e-36cf999eca7d.jpg)
- Model:
- NS-24F201NA26
- SKU:
- 6616017
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the great picture quality and ideal size of the 24" Class F20 Series LED HD Smart Fire TV, with many finding it easy to set up and lightweight. The smart TV features and app performance are also satisfactory for some users. However, a few customers have reported experiencing connectivity issues.
This summary was generated by AI based on customer reviews.
Decent for the price, but requires patience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the TV was easy to set up the software was really slow.
I would recommend this to a friendSmall but troublesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an octogenarian woman, I've found the set up steps needed to be very confusing. Even my techno-savvy son-in-law had a hard time following the instructions. This small TV is definitely not a just-plug-it-in appliance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer,
Thank you for your feedback. We appreciate you sharing these challenges you encountered with the installation process, as we want our technology to be straightforward and simple to use. For step-by-step guidance, we recommend referring to the user manual included with your device, or you can download the user manual from bestbuy.com. For further assistance, please reach out to us at 877-467-4289 or [email protected]. Thanks again for choosing Insignia.
Allen | Insignia
Not so smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace old small tv. Product would not install cable channels from Comcast. Tech support had no resolution, so returned to store. This was third attempt buying what is a so called Smart TV for viewing cable TV. What a waste of time!
No, I would not recommend this to a friendDidn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television will not stay on. It freezes up and turns off, or changes from one streaming site to another one.
No, I would not recommend this to a friendAbsolutely horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the same one different size and it shattered from wiping the screen. It was only a month old i mean really cheap made. Its ridiculous ill never buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shannon, thank you for sharing your feedback. We’re sorry to hear about your experience with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV (Model: NS‑24F201NA26), especially regarding the screen damage after cleaning. We understand how disappointing this must have been, and your feedback is important as it helps us continue improving our products and customer experience.
Rafay | Insignia Products
Don't Buy it's trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine just turns green and is all green pixel makes a loud noise and I have to unplug it. I am just outside my return window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Christine, thank you for sharing your review on the Insignia – 24" Class F20 Series LED HD (720p) Smart Fire TV with us. We’re sorry to hear that your TV screen is turning green, showing pixel issues, and making loud noises, especially since this is happening just outside your return window, and we understand how frustrating and disappointing that must feel. Your feedback is important to us, and insights like yours help us improve the reliability and performance of our future products. Our Insignia Support Team would be glad to assist you further and explore possible solutions, you can reach us at 877‑467‑4289 or [email protected] you again taking time to leave a review. Darshan | Insignia
Chris Gasper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry! I couldn't get the TV set up to work and I usually don't have this problem. In hind-site, the reviews said the product had problems with connectivity and that is the problem I had.
No, I would not recommend this to a friendDO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV, completely insane Tv, sound is way of line, last time heard some tv out loud I was about to get after my kids but it was the TV off but with the sound of the last movie. They don't accept a refund, so I gotta deal with this crazy TV
No, I would not recommend this to a friendInsignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv at first. Now yesterday half of the screen picture disappeared. The original email says return by October 27th. Tv is not usable. I am out a tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, and thank you for sharing your experience with us. We appreciate you choosing an Insignia TV, and we’re sorry to hear that half of your screen has stopped working. We understand how frustrating it is to have a TV become unusable so soon.
Please contact us at 877‑467‑4289 or [email protected]. Our support team will review the issue and help you troubleshoot or look into available repair or replacement options.
Thank you again for bringing this to our attention.
Poojitha | Insignia Support
Average TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds isn’t the best and the processor is slow bc it freezes sometimes while streaming with a strong WiFi signal
No, I would not recommend this to a friendUnable to access
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize it was a smart fire tv and unable to connect to my wifi
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Debra, and thank you for sharing your experience with us. We understand how frustrating it can be to realize the TV is a Smart Fire TV only after purchase and then have trouble connecting it to your Wi‑Fi. Smart Fire TVs do require a Wi‑Fi connection during setup, and connection issues can happen for a few different reasons.
Please contact us at 877‑467‑4289 or [email protected] so we can walk you through the setup and help get your TV connected.
Thank you again for your review. Poojitha | Insignia
Insignia 24 in F20 TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filed - locked up at screen saver as soon as I updated with Xfinity streaming!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your review on the Insignia – 24" Class F20 Series LED HD (720p) Smart Fire TV with us. We’re sorry to hear that the TV locked up at the screensaver after updating with Xfinity streaming, and we understand how frustrating it is when a device becomes unusable right after an update. Our Insignia Support Team would be happy to assist you further and look into what may be causing this issue, you can reach us at 877‑467‑4289 or [email protected]. Thank you again for taking time to share your review.
Darshan | Insignia
The TV is great. Best Buy’s delivery service sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy anything from Best Buy get it off of Amazon. At least Amazon will let you give specific instructions on where to deliver your package. Had I not hurried home from work? I would’ve lost my television because it was put at the wrong porch
No, I would not recommend this to a friendbooo this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.third exchange started with 43 inch bought first one 6 months ago
No, I would not recommend this to a friendDO NOT BUY THIS ITEM NOT WORTH THE PRICE PAID
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I AM VERY DISAPPOINTED WITH THE PRICE I PAID FOR THE ITEM.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback. We’re sorry to hear that you’re disappointed with the price you paid for your TV. Your comments are important to us, and they help us continue improving our products and overall customer experience.
Rafay | Insignia Products
Doesn't work at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get the tv to work. I will need to return it.
No, I would not recommend this to a friendTv is frozen and can not be set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I have a defective model as I believe the firmware has not been updated.
No, I would not recommend this to a friendDon't buy this one!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's impossible to use. I can't get any of my favorite channels, and when I do get ABC channel 6 Philadelphia, it's 2 or 3 hours after the live broadcast. It's useless.
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks................... Worthless..................
No, I would not recommend this to a friendCustomer service ??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought so many products from you And to say your customer service is very poor
No, I would not recommend this to a friend
