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Customer Ratings & Reviews

$69.99
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Customer reviews

Rating 4.7 out of 5 stars with 924 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the great picture quality and ideal size of the 24" Class F20 Series LED HD Smart Fire TV, with many finding it easy to set up and lightweight. The smart TV features and app performance are also satisfactory for some users. However, a few customers have reported experiencing connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 924 reviews
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, love it for my daughter college dorm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new TV. The salesman was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plasma tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great tv good quality customer service excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at a great price - perfect for a kitchen tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a New TV and saw this model. On sale, good price and reasonable size.....Win Win.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV GREAT - GEEK SQUAD HELP POOR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've reviewed this once before and as far as the TV and how everyone in the store did...I would rate it a 5 star as that all went extremely well, thorough, and fast. However when I got home and started unpacking the TV, I needed help because I'm old and not sure how to do all this new technology. So, being a member of the "Complete Geek Squad" I called to ask for help. The guy that answered the phone said, it would cost me $199.99 for you to come to my house. Under these circumstances, I rate this purchase as being LOW due to the outrageous cost of someone coming to my house . WHY AM I EVEN PAYING FOR GEEK SQUAD???? Your products may be great but your Geek Squad help is horrible! A very dissatisfied customer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky with the setup compared to Roku or Vizio but it works as intended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just an OK 24 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great TV but ok for the price. Was hoping that the pic would be a lot more crisper but it is not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy Rips people off.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this as an open box "excellent condition" it arrived cracked and missing parts and wouldn't boot pass the setup screen. Every other Amazon product I buy instantly syncs with my Amazon account and works. BUT once BestBuy is enters the picture everything goes to the crapper. Sold me a defective product wouldnt help me return it and NOW I HAVE BEEN WAITING FOR MY REFUND FOR MONTHS..Because like a true money first corporation they blame me for the lost part. That was clearly marked missing on the outside of the box when they shipped it. CLOWNS

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Charles, Thank you for taking the time to share your experience with us.
      We’re very sorry to hear your open‑box TV arrived damaged and missing parts.
      We request you to please reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can look into this and help resolve it.
      We appreciate the chance to make this right for you.

      Lucien | Insignia BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good Dorm TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional little tv. Especially for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t quite fit where i was intending to place it. So its just a really nice small TV that isnt used. My bad!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price and Sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great Price! Decent speaker sound. Doesn't need an external fire stick. Cons: No pedestal stand. Takes up a lot of real estate. Has to be viewed straight on. The picture looks really washed out if viewed at an angle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV cuts out, sound but no picture. Sound is very low. Bumps off the internet. Stops in the middle of sports events!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Barbara, thank you for sharing your review. I’m sorry to hear that your TV is cutting out, losing picture, and dropping the internet that’s incredibly frustrating, especially during shows and sports. Your feedback helps us understand where improvements are needed. If you’d like support, our team is here to help troubleshoot the issue at 877‑467‑4289 or insignia@bestbuy.com. Vennila | Insignia BBY-ExBrand_Insignia

  • Cons mentioned:
    Missing parts

    Rated 2 out of 5 stars

    Colleen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The legs were not in the package. Nor the screws.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Single function TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this TV unless you literally only want to use it as a streaming TV. It says it has HDMI ports, but if you plug anything into it, you have to powercycle the whole system by fully unplugging both the TV and game console / PC / whatever for FIVE MINUTES and then replugging them in EVERY TIME and being careful to turn on the game console / PC BEFORE the TV. Including the computer going to sleep, so forget about power saving mode! It was also really, *really* bad at working as a computer monitor - the graphics looked horrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to navigate to the channels that I want .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Compact and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality wasn't good and TV got very hot, so ended up returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not designed for simple antenna tv reception.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To complex for easy operation. Remote even has buttons for pay to watch providers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful picture, bad feet and screws.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions for attaching the feet are BAD. They don't fit AT ALL well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sm bdrm tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bedroom/2bright Not able to get $10 off adv idk y

    I would recommend this to a friend