Customer Ratings & Reviews
 LIMITED WARRANTY C190648 wokmenghop PRATURES Screen Resolution Kefesh inputs Composte Digital Output (Optical) Antenna/Cable Headphone Audio Output 802.11 Wreless INCLUDEO Kemoto Ratteries Screws Selup Guide 20.07 21.14 PRODUCT SPECS Screen Diagonal Dimensions: 21.1](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/68bdf9c5-c941-4684-a58e-36cf999eca7d.jpg)
- Model:
- NS-24F201NA26
- SKU:
- 6616017
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the great picture quality and ideal size of the 24" Class F20 Series LED HD Smart Fire TV, with many finding it easy to set up and lightweight. The smart TV features and app performance are also satisfactory for some users. However, a few customers have reported experiencing connectivity issues.
This summary was generated by AI based on customer reviews.
Started out very promising
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First week all was promising but the 2nd week was the final straw. Getting Kicked out of apps, freezing issues & overheating is not what I call fun.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for taking the time to share your experience with your Insignia 24" F20 Series TV. We’re sorry to hear that the freezing, app issues, and overheating started so soon after purchase, as we know how frustrating that can be. Our support team at 877-467-4289 can help troubleshoot these concerns and guide you through the next steps. Thank you for sharing your experience, feedback like yours helps us refine our products.
Darshan | Insignia
dan525
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price that you pay. Only problem it's to navigate once you turn it on.
I would recommend this to a friendFire T.V.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Difficult to find channels,most stations have to be bought.
I would recommend this to a friendmrs. Rita Steinkamp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this tv at store not through Amazon....going to store is an effort but thought I'd give Best Buy the business. The Tv had a small crack on screen when we unpacked which you can't see when it's on... not worth schlepping back to exchange. Bought this for kitchen counter.If you are used to a regular T.V. DO NOT BUY THIS ONE. it's beyond complicated,no voice control etc..nothing about it is simple.I hate it! Wish I. had bought on Amazon simply for the easy return....
No, I would not recommend this to a friendYour get what you pay for- Fire TV is a waste of $
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is perfect for what I wanted and the picture and sound are fine as expected. My mistake (again) was trying a Fire Tv. It reminded me why I don’t use Amazon Fire products. The Amazon Fire AppStore is a steaming pile of hot garbage and so very limited. You almost have to get an AppleTv, Roku, or some other streaming device to hook up to this tv to stream. It’s a glorified monitor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for taking the time to share your feedback on the Insignia 24" Class F20 Series LED HD Smart Fire TV. We’re glad to hear the size, picture, and sound met your expectations, but we’re sorry that the Fire TV experience and app selection didn’t work well for your needs. We understand how frustrating it can be when the streaming platform doesn’t offer the apps or performance you’re looking for, and your comments are extremely helpful as we continue improving future products and software experiences. Our support team would be happy to learn more about your setup and explore any alternative options that might help. Please feel free to reach out anytime at 877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you further.
Darshan | Insignia
Not very flexible HDMI inputs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, admittedly, it was cheap. But amazingly, the screen won't connect to any more advanced HDMI (i suppose requiring downsampling). i mean, it wouldn't have been hard to implement...it's just library code
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your review on the Insignia – 24" Class F20 Series LED HD (720p) Smart Fire TV with us; we truly appreciate you taking the time to let us know about your experience. We’re sorry to hear that the TV’s HDMI inputs aren’t working well with your more advanced devices, and we understand how frustrating it can be when compatibility or down sampling doesn’t function as expected. Your feedback is important to us, and insights like yours help us improve connectivity and overall performance in future models. Our Insignia Support Team would be happy to assist you further and look into the HDMI behavior you’re experiencing — you can reach us at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for posting your review Darshan | Insignia
Think Twice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you pay you really get a non quality tv. From day one that I plugged It in all it did was freeze and lag and BestBuy wouldn’t do a return just because I did not have the box.
No, I would not recommend this to a friendGood price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is nice but when streaming, keeps dropping the internet. I had to put my old streaming stick on the TV
No, I would not recommend this to a friendTv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, picture quality is bad though. But it’s only 1080p so you can’t expect much with that.
No, I would not recommend this to a friendDecent for the price, but requires patience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the TV was easy to set up the software was really slow.
I would recommend this to a friendPoor Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the TV due to the poor customer service I received when the guys came to install my TV. I paid to have the TV installed and the guys that came were a bunch of knuckle heads and said they were there to put the feet on the bottom of the tv. I made them leave my home and I returned the TV to Best Buy!!! Poor service at its finest!
No, I would not recommend this to a friendNO SPECTUM CABLE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV IS NICE BUT I HAVE SPECTRUM CABLE AND IT WONT USE SPECTRUM.. IF I WOULD HAVE KNOWN WOULD NOT HAVE BOUGHT....USELESS TO ME
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Insignia™ – 24" Class F20 Series LED HD Smart Fire TV, Model NS‑24F201NA26, has been impacted by difficulties using Spectrum on the TV. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience.
Rafay | Insignia Products
software bug.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it looks like a software bug , the TV get freezed and making loud noise, scary. (4 times in 3 months)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ruperto! Thank you for sharing your experience with us. We’re sorry to hear that your Insignia 24" Class F20 Series Smart Fire TV has been freezing and making loud noises. This is not the experience we want our customers to have. You can contact us at 877‑467‑4289 or insigniasupport@bestbuy.com and our team is available to review the issue and determine what might be going on so we can assist you further. Thank you again for bringing this to our attention.
Poojitha | Insignia
Not so smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace old small tv. Product would not install cable channels from Comcast. Tech support had no resolution, so returned to store. This was third attempt buying what is a so called Smart TV for viewing cable TV. What a waste of time!
No, I would not recommend this to a friendSmall but troublesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an octogenarian woman, I've found the set up steps needed to be very confusing. Even my techno-savvy son-in-law had a hard time following the instructions. This small TV is definitely not a just-plug-it-in appliance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer,
Thank you for your feedback. We appreciate you sharing these challenges you encountered with the installation process, as we want our technology to be straightforward and simple to use. For step-by-step guidance, we recommend referring to the user manual included with your device, or you can download the user manual from bestbuy.com. For further assistance, please reach out to us at 877-467-4289 or insigniasupport@bestbuy.com. Thanks again for choosing Insignia.
Allen | Insignia
Didn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television will not stay on. It freezes up and turns off, or changes from one streaming site to another one.
No, I would not recommend this to a friendChris Gasper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry! I couldn't get the TV set up to work and I usually don't have this problem. In hind-site, the reviews said the product had problems with connectivity and that is the problem I had.
No, I would not recommend this to a friendAbsolutely horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the same one different size and it shattered from wiping the screen. It was only a month old i mean really cheap made. Its ridiculous ill never buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shannon, thank you for sharing your feedback. We’re sorry to hear about your experience with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV (Model: NS‑24F201NA26), especially regarding the screen damage after cleaning. We understand how disappointing this must have been, and your feedback is important as it helps us continue improving our products and customer experience.
Rafay | Insignia Products
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV, completely insane Tv, sound is way of line, last time heard some tv out loud I was about to get after my kids but it was the TV off but with the sound of the last movie. They don't accept a refund, so I gotta deal with this crazy TV
No, I would not recommend this to a friendAverage TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds isn’t the best and the processor is slow bc it freezes sometimes while streaming with a strong WiFi signal
No, I would not recommend this to a friend