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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4586 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 4,586 reviews
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    New OS has remote detection issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At some point after buying this tv amazon decided to update the interface. In doing so they introduced the most annoying bug in the history of bugs, the remote detection error. DO NOT buy this or any other fire tv if you plan on using any other remote than the original one. I decided since the new interface was slow and annoying that i would just switch to a roku stick. Well i rue the day i did that, not because roku is bad but because the fire tv constantly pops this hard stop error on the screen locking me out unless i go grab the fire remote and hit the ok button. Its the most inconvenient and frustrating thing ive ever experienced!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I'd definitely recommend buying this one because of what's included with the Amazon Prime vs. Roku. It also came with an echo Dot which I use almost more than the TV. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as work out TV mounted on a speaker tripod that I already owned. Sits in front of bike. Amazon and Netflix work flawlessly for streaming during workouts. I don't use any of the "bike ride" streaming or workout streaming apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good option to cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to get tv without cable and this did the trick. It was more complicated to set up than the instructions suggested but I received patient and thorough instructions when I called customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Slow functioning and performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture quality but this is the slowest smart tv i have ever had, the time to switch between programs and start shows is wayyy too long

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    InsigniaTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We had a little problem getting it set up electronically (not physically), but with chat assistance from a Minnesota-based Best Buy assistant, now everything works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is challenging to program but once you download the applications it is well worth it. The picture size is perfect for a small room. The volume is easy to adjust. The visual colors are bright and clear. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as q monitor for my sons birthday gift. Lucky enough to get him a ps5 and now he has a great tv that offers great graphics for his gaming as well as sound. A terrific bargain for the bedroom. You wont be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USMC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was perfect for my son who keep wearing the power chord of the regular firestick out and resetting the stick multiple times. The graphics are good but the firesticks interface is awesome Was madd that the screws for the base were not in the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as tv and as a second screen for the computer. As a second screen for the computer, the quality of the image is not that good. As a TV, the quality is very good, as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not user friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice but format is awful control doesn’t have numbers you can press Trying to get regular tv is a pain you have to go through so many menus

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect size for a spare bedroom. Many settings, Wifi compatible make it great to watch all of your favorite shows. I appreciate the ability to lower the screen brightness at night so I can leave the TV on while I sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    TV for mom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad TV for my mom. Easy to use yet not too simplistic. Hard part is there's no number on the remote for her to change channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of them and love them. They replaced 2 smaller tv's and even one larger one. They were easy to set up. Sound goes up and down once in a while, not sure if it's the tv or the show we're watching.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    good tv but not spectrum app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but some apps like telemundo doesn't work, it says that i need an update but everything is up to date, spectrum app not available.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's smarter than I am

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. My only drawback is it's smarter than I am. It turns on, on its own and decides I should be watching it. It does what I need it to and works well other than turning on, on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    You get what you pay for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping having to unplug and restart tv due to errors that pop up when we turn it on. The. Screen and. Lots of options for a smart TVs but we have to reset it at least once a week.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV but not so good monitor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good TV w.r.t the price , but if you want to use it as a monitor than beware of resolution support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my RV and mounted easily and has worked well in every location we have used in while on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No issues setting up. It's great to have Firestick functionality built-in. Picture is just fine. You can't expect much from sound but actually is acceptable (for what it is). My application is wall mounted in a bathroom (no kidding).

    I would recommend this to a friend