Customer Ratings & Reviews
- Model:
- NS-24DF310NA21
- SKU:
- 6395125
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.
This summary was generated by AI based on customer reviews.
Great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to watch TV while I’m on the treadmill. It’s a little slow to load, but that’s most likely because of slow internet.
I would recommend this to a friendusb insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would give it 5 stars but it will not accept usb without being formatted to it first. so you just can't stick a usb stick with material already on it.
I would recommend this to a friendSamsung Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the model number we requested was not avaiable for 3 weeks delivery, we chose the alternative or secondary model and we were very satisfied with this product
I would recommend this to a friendGreat value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for my bedroom space! I have a larger Insignia fire tv downstairs in my living room and that’s why I picked this model. The interface is great. Love em both
I would recommend this to a friendInsignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product. The picture quality could be better, but the functionality for this television is quite simple, and I love that in has a built-in Fire Stick.
I would recommend this to a friendBest for Prime Users
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have cable or satellite, I would avoid this TV. It was a constant battle when we had DISH. After getting rid of Dish, the TV was a little more user friendly; however, it would not load YouTube TV from the app icon at the top. We had to go about loading it in a roundabout way. It’s definitely made for Prime users.
No, I would not recommend this to a friendGaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this TV itg serving me for my game play hours
I would recommend this to a friend- Pros mentioned:Picture quality
Looks good, moves like molasses
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is strong, picture is clear and bright. The biggest downside is the extremely slow and clunky OS making it very difficult to navigate to any content at all. Text entry is lagging then speeds up and skips, while switching apps or profiles is painfully slow. You need patience of steel to get where you want. Dont browse.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BenD! Thank you for the review on Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I know the lagging on the TV is affecting your experience while using the product. We love to offer some troubleshooting steps here for you. Kindly call our customer service U.S. and Canada: 1-877-467-4289 and we will be happy to assist you.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
- Cons mentioned:Remote control
Bam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lik the tv but came with no remore. Was in markdowns having a difficult time getting a remote that works
No, I would not recommend this to a friend Smart Tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little smaller than I imagine but perfect for my 1 year olds room. He seems to love it. We are happy campers with it. Love that it has Alexa on it.
I would recommend this to a friend- Cons mentioned:Speed
Office T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my office just for noise. Little slow going from app to app, but overall good.
I would recommend this to a friend freezes up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved everything about this tv for the first few weeks. we use it in a back office so I wasnt using it every day when I first bought it. I have been working from home an using it daily and I have now discovered that it freezes all the time. The picture gets stuck and the sound keeps going. I have soft reset it y unplugging and even done the factory reset but it continues to be problematic. I have another bigger insignia fire tv and that one works just fine. I thought it was just me but now I see a bunch of people complaining about the same problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia 24" Class F20 Series LED HD Smart Fire TV. We’re glad to hear that you enjoyed it initially, and we truly appreciate your feedback about the freezing issue you've encountered during daily use. Hearing from customers helps us understand the challenges some users face, and your insights are valuable as we strive for continuous improvement. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6395125.p?skuId=6395125
It’s a great TV at a great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put mine in the kitchen! Be sure and get a surge protector too as my previous tv was fried by a lightening strike. The only surviving tv in my house was on surge protector.
I would recommend this to a friend- Pros mentioned:Picture quality
Not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. I bought this tv because I have an insignia from 10 years ago (pre-smart tvs) that is still going strong, this firetv however is nothing but headaches. If you want to replace your remote batteries every 2-4 weeks or not be able to watch the tv apps that you want (because they randomly stop working even after you uninstall/reinstall and reset the tv back to factory settings). The only redeeming factor is the picture quality is good. But the volume decides when it’s going to work normally and when it won’t-volume will randomly decrease even without changing the volume level so then you need to turn up the volume in order to hear the tv, then it will correct (after a day or a week) and the tv is blaring at you. Wish I’d just bought a non-smart tv and an Apple TV like I originally was going too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alyssa,
Thanks for taking the time and effort to leave a review with our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Great Small Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is clear. You get a good picture. I would have preferred a larger tv but this had to fit into a space in my den and it worked out perfectly. Thank you.
I would recommend this to a friendLove them !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second television I bought from Best Buy. I put them in each of my bathrooms. They work great ! I’m very satisfied with them .
I would recommend this to a friendAWESOME TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an awesome TV lasted me long time still have it today
I would recommend this to a friendJulie's office TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife to replace a 19" T in her office. She really likes it and is getting used to using Amazon TV.
I would recommend this to a friendPerfect Guest Room Solution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was perfect for my guest bedroom! With a window antenna I was able to pick up enough channels to rival our cable box.
I would recommend this to a friend- Pros mentioned:Picture quality
GOOD AND NOT COOL SITUATION...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD TV OVERALL, SHAME THAT PLUTO IS NO LONGER SUPPORTED AND THAT WAS THE MAIN REASON I GOT IT...EPIC FAILURE
I would recommend this to a friend