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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4586 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 4,586 reviews
  • Rated 5 out of 5 stars

    Television.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Insignia tv for a present for my nephew. He is very pleased and excited to have it now. Thanks again BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is exactly what we needed. Perfect in every way. Great price and excellent service. Quick delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great luttle tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv, bought for our toy hauler and fit perfect screen quality is great . Im very happy a happy camper with my smart tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a tv with a lot of features. Do wish I went one size bigger but it’s for the outside patio so it is fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but sometimes the screen turn black that’s the only thing thats the issue. It does that every blue moon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for Christmas fir our camper. He of course, hasn't opened it. But the ease of ordering online & delivery was amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Just wish the when you turn it on it goes directly to the HDMI port rather than having to scroll down and click.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Works great, sometimes.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good, but the sound quality is fair. Have had the TV less than a month and having problem with it already. I have an Xbox One connected to it and the screen will go black randomly while I am using the Xbox. I have to try to turn off the TV and turn it back on. A few times, this didn't work and I had to unplug it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      I'm very sorry to read about the bad experience you had with the Insignia 24" Fire TV. Could you please contact us so we can provide you with some options? We'll be ready to help you.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia™ - 24" Class F20 Series LED HD Smart Fire

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at tv the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what we needed!! We mounted it in the kitchen and it’s perfect. Love that it has fire stick included!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great deck tv. Thank you best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv was a perfect addition to our house. the one we had before stopped working. this one has more features than the other one. we love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv for hot tub viewing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with lots of features for the price! Picks up wifi for watching prime tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small screen Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice firestick tv. Works well with you tube tv. Process of buying online and pickup in the parking lot was seamless. Great price on TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest room tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying. Like because it is the perfect fit for my guest room. Will purchase another when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average Quality Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for TV as well as monitor, it works as expected. but the audio quality is not good and it is very noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent ...............................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stuttering OTA on some channels

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd unit I've owned. First TV had OTA video stuttering on some channels despite the signal strength indicating 'good'. Returned the original TV since it was under warranty. BB sent the unit in for service and they indicated it would be replaced (a new unit in the store). Unfortunately, the 2nd TV suffers from the same problem. All other TV's in the house work fine, along with a different TV in this location. I should add, I'm an RF engineer and understand Noise Figure, Intercept Points, etc. of the OTA input signal when using an LNA at the antenna - all things that can potentially cause this issue (i.e. the TV is not the culprit), but those issues don't seem to be present. I tried different LNA's (and even another antenna) along with various signal boosters to make sure both the noise figure and gain were adequate and that the LNA and the TV were not overloaded. Is there a combination that might work? Sure - but it shouldn't be this finicky to get things to work correctly. So I don't know if the tuner is weaker in some areas of the band or if there is something else going on. But as of right now, I can't recommend this TV. I do want to add the BB employees were great and service was very prompt (the unit was shipped to a repair facility).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV that works beautifully with Alexa voice commands. Enjoy watching YouTube, Netflix, Amazon Prime Video & many others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed this for a guest bedroom so found this to be an ideal purchase for the price point.

    I would recommend this to a friend