Customer Ratings & Reviews
- Model:
- NS-24DF310NA21
- SKU:
- 6395125
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.
This summary was generated by AI based on customer reviews.
Perfect for grandkids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the grandkids! Easy to set up and use.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this TV because it fits my space and the price was good. What I don't like: the remote control is small. To get the TV channel, I have to get past the 'Insignia' screen and the next screen where there is a list of apps. Then I have scroll down and select HDMI which allows the TV screen to move on to the show I want to see. This is not instant on since I have to go to through 2 screens to get to show I want. The sound is fair. I often have to increase the sound to maximum to hear some things clearly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Holly!
We understand that getting to know your unit and all the features available can be trying and so, Please know that you can contact us on the link below so that we can help you set your TV, so that it can turn on and automatically go to the desired input.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Great for working at home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for working at home as a monitor and tv
I would recommend this to a friendGot hacked on Amazon.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these tvs. Sometime after signing in to Amazon in these devices, the account was hacked and streaming video purchases were or trials activated. Both “adult” and children’s’ content. Fortunately Amazon refunded the purchases, but list the free trials. Security on Amazon through these devices seems too weak. Also have various odd issues occasionally, performance issues, slow to show or navigate menu sometimes. On antennae often does not maintain a strong signal, changes the size and location of the picture, or reverts back to the guide view.
No, I would not recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is doing what is supposed to do. Thank you
I would recommend this to a friendBigger is Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a small 24" TV to fit into a TV cabinet I've had for years. The picture is fine, but the speakers and HDM slots were not. I will keep it in a smaller room, but will be returning to buy a 40" and a TV Bench to put it on.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product I would recommend this product
I would recommend this to a friendSlow Processor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was open box so i expected some issues but its very slow to connect to internet. Buffering is constant while watching programming.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Disaster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quit working on day 3. It starts on the Home Screen for the Fire Stick and I haven’t found a way to get it to default to the cable tv input. No numbers on the remote so you can go directly to a specific channel without using the up/down button to scroll through every channel. Alexis doesn’t work for changing channels. Had to make a special trip back to the store (100 miles round trip) to return the duplicate order that was shipped to me. Not happy with any part of this whole process/purchase!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KimC!
Thank you for sharing your experience with our 24" TV! We understand how annoying is when a TV does not meet your needs. We would love to assist you further in this situation, so please feel free to contact us at the link!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Unhappy customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Firetv hasn’t worked properly. It keeps asking to reset or restart TV. It doesn’t connect fast enough. Called customer service & was told that I had to restart TV often!
No, I would not recommend this to a friendGood TV, rude sales associate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is fine. The sales associate was a complete jerk. Dude actually told me the open box price listed on the product and confirmed by coworker was wrong.
I would recommend this to a friendworks ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to continue and reconnect to the internet which isn't good since the.other one in the house uses it most often and doesn't know how to connect back to the internet
No, I would not recommend this to a friendPoor speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv mainly to hook to my computer so I can watch my security/bird cameras on, so for over a month I didn't have the sound on. When I did turn the sound on it was like everything was coming from a tin can, and I thought the mic on my camera was shot. Then I checked that camera on a different computer and it was fine. Tried actually watching tv on it, and the sound again was like it was coming from a tin can. Other than the speakers being bad, or of bad quality, the tv is great.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our 24" Class F20 Series LED HD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Great little open box buy for security camera use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Since this is just for security cameras it's not a big deal. However if you are using this for daily viewing, I would try looking at LG, Samsung or Sony
No, I would not recommend this to a friendGreat deal if on sale
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice TV for the price when they are on sale. I would not pay full price for them. Very difficult to screw the base arms in without stripping the screw heads.
I would recommend this to a friend- Cons mentioned:Remote control
Not worth the time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV seems clunky to use. Remote does not respond all the time and hitting the hamburger button doesn't bring up the input menu. I bought this to be an office TV/second monitor but it's not good for that. It reverts to the smart menu and I cannot find any way to set it to stay on antana. When I ran the channel scan it said it had found channels but I couldn't watch them. The shower up the next day when I turned the TV on again. I'm just unsatisfied overall with this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MsDee, thank you for taking the time to leave a quick review of the 24" Class LED HD Smart Fire TV. I am sorry to read that you are having issues with your TV, I know how frustrating this can be when trying to enjoy your product. Please feel free to give us a call at 1-877-467-4289 so we can take a look at troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
understand fire tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't understand what a fire tv was, now I do. Pain in the rear as you have to go thru numerous steps to watch regular tv but once you are thru that it is just fine.
No, I would not recommend this to a friend- Pros mentioned:Price
Meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not going to lie I hate this tv. It takes so long to load everything. The price is good if you’re a patient person
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Musical,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use since it takes so long to load everything and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Cons mentioned:Remote control
Too complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too complicated the remote control came with tv is not the one described on Manuel. No button for adjust AST screen sizes. Stuck with one size only.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you are having issues making the proper screen adjustments. Kindly contact us to be able assist you.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Ok I guess.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TVs just ok for bedroom. Biggest con is the power saver. Tv shuts down after 30 mins of “inactivity”. WHAAT. Watching tv is inactivity!!
No, I would not recommend this to a friend