Customer Ratings & Reviews
- Model:
- NS-24DF310NA21
- SKU:
- 6395125
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.
This summary was generated by AI based on customer reviews.
Good price for a little tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, pretty slow with our firestick, but it’s just in our kids’ room, so they don’t mind. It does what we expected.
I would recommend this to a friendNot a Computer Monitor Even With HDMI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Primary use of the tv was as a computer monitor; as a television, the Insignia was fine, but 720p is not quite good enough for reading textual information for several hours. For photos and drawings, it was adequate, but I decided that my eyes couldn’t handle the strain of blurred text so I returned the Insignia for a purely 27” computer monitor capable of 1040 dpi.
No, I would not recommend this to a friendJust not happy with this purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've not been happy with this purchase. I've had it about 6 months now but 0only actually used it the last 3 months because I Left it in the box until I moved into this new house. It is very limited on apps which I don't like. Plus I have had to put eight new alkaline batteries in the remote over the last three months because it just eats them up. I've only used the TV about seven or eight times just not happy with this purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NotFireTVFan,
Thanks for taking the time and effort to leave a review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We do apologize for the disappointing experience that you had with our product. It is not our intention to make you feel that way. Hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Tv (720p) is ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had purchased the 1080p version for $20 more. No issues with the tv and use as a second monitor for telework.
No, I would not recommend this to a friendDidn’t last long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great as a monitor for my computer for a while. Then it just quit working. Turns on for a second and then dies.
No, I would not recommend this to a friendGood little TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think for the money it is a good tv worth buying if u do not care about having the best picture. Put it in a campers bedroom so it didn't need to be great does the job works well
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was too small for my area. The picture was great and the sound was even better. I returned because it wasn’t working with the space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thanks so much for taking the time to leave your review on our Insignia Products 24'' Fire TV. We understand that you were looking for something bigger than this 24 inch model. Despite you having enjoyed the sound and picture, we are sorry to read that it fell short on the size expectation. Being as we have models from 32 to 70 inches, we hope that one of our bigger models was able to suit your needs a lot better. If at any point you need assistance, please do not hesitate to reach out to us, we are here for you.
Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us
Tv needs help
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is very complicated and instructions suck. It changes channels by network alphabetical order rather than channel order. We are on antenna with no box and channel changing jumps all over the place. Also can't figure how to make program information work. Instructions say nothing about either problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia 24" Class F20 Series LED HD Smart Fire TV. We understand that navigating new technology can be challenging, and we appreciate your comments about the channel-changing features and program information. Your insights are valuable, and we will certainly keep them in mind for future improvements to enhance the user experience. Thank you for your input! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6395125.p?skuId=6395125
It is what it is a 720p
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good quality 720p TV. I wish I had looked for something similar in a 1080. You really can tell when you have them side beside with the 720 and a 1080. Your choice
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Broken in less than months.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in late April. It is now June 18 and it will not connect to the internet. This renders it useless to me - because I use it solely to watch prime and netflix. Nice picture but the connectivity issue is ridiculous. Now I have to go through the odyssey of trying to get it fixed or replaced.
No, I would not recommend this to a friend Ok tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works sometimes and other days it losing internet connection.
No, I would not recommend this to a friendGood TV for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good budget TV. Small things like having to go back to your input setting instead of just reloading the most recent one keep it from getting 4 starts. Buy when it’s on sale.
I would recommend this to a friend- Cons mentioned:Remote control
Bad product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv has a good screen but the sound gos out then you have to go back to the guide to Chanel and back to the show the remote quit working with in 1 month no speaker to tv called 1800# they said oh just take it ,it has a year warranty took it in to geek squad they said nothing they can do the remote isn't covered and they wouldn't even check the tv for the other problems. I do not recommend this t.v.
No, I would not recommend this to a friend Daughters new tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my 8 month daughter so she can watch YouTube cartoons in the morning in bed while drinking her bottle.
I would recommend this to a friendBad sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds goes in and out . The picture quality is imbue like I said sometimes the tv is extremely loud and sometimes super low.
No, I would not recommend this to a friend- Cons mentioned:Remote control, Speed
Very poor internet capability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is very slow and remote does not work well almost unusable
No, I would not recommend this to a friend Not bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a tv. Nothing specil. The picture is ok and same fornthe sound
I would recommend this to a friendGrear basic tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic tv with great definition. It takes some time to change channels or apps.
I would recommend this to a friendOk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice but I can’t use my cable on it. It’s more for apps. It’s ok for a kids room because you can put a parental code in.
I would recommend this to a friendGood picture but slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this since its pretty cheap. This thing is good for what ifs worth, but its really slow to respond to the remote.
I would recommend this to a friend