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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4586 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,586 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed that I can’t install my tv subscriber on to this tv. Will not recommend to my friends

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just average… don’t think you are getting top quality but will do for the bear necessity’s

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely tiny bought on a sale not worth the price. The sound is horrible could be better would not recommend purchasing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    12345

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Only one remote. Good picture and sound. Works well with antenna

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Isifnia tv with no remotecis uaeless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This istem came to me with no remote tried buying a universal remote for it, tried three so far and none will get past the trying to pair remote screen. 4 days past for return. Now will have to try for mfg warranty which has already been a hassle

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sallyc,

      Thank you for the review. I do apologize if it did not work. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Tv as pc monitor not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a PC monitor, but does not recognize PC input, even with latest updates. Do not buy as a monitor. As a tv it's ok, but you can get a bigger screen fire not much more.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the Insignia 24" Class F20 Series LED HD Smart Fire TV. We appreciate you taking the time to share your experience, and we understand the importance of compatibility when using the TV as a monitor. Your insights help us to better understand customer needs and improve our offerings. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6395125.p?skuId=6395125 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    No Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with window type antennae but added a Fire stick to use Roku and it doesn't want to recognize it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Decent tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap tv it gets the job done, if that is what you are looking for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an ok TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the kitchen, it meets my needs and almost fit perfectly in the spice I had. The picture is ok, I hate the menu.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Too many "smart" features I don't need and won't use. But as a TV it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair value tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overall ok tv, system hardware somewhat slow but it’s a good value when at discounted price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bitter sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed as I was informed that this item would be delivered assembled. Now I have to have it assembled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a nice smaller T.V but really haven't used it much. I was looking for a smaller TV for on the boat this summer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for PC use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok TV for the money, but dont buy if you plan on using it with a PC. Picture looks horrible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's good but it's not the best screen image quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain to turn on. Have to fight with remote to get to regular channels and then use exfinity remote to change channels

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had issues with this tv since purchasing it....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality. Remote wasn't friendly to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shipped with no operational instructions!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product itself, but shipping it without any operational instructions is simply unsatisfactory.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thank you for taking the time to share a review about this Insignia 24" HDTV. I am sorry that your Insignia TV is not working as you were expecting, we would be more than happy to help you with this issue. Giovanny - Insignia Products
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Missing items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything but the power cord is missing. I don’t want to return.

    I would recommend this to a friend