Customer Ratings & Reviews
- Model:
- NS-24DF310NA21
- SKU:
- 6395125
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
remote control issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At random times the tv doesn’t recognize the remote and it won’t work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our HDTV Fire TV edition set. We are sorry to know that you
are having this issue with the TV not recognizing the remote, we know for sure that this can
be really annoying for you, but do not worry, our team is here for you. Please contact us in the
link below and our support agents will help you find a solution to this problem.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Don't buy for streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't stream very well with xfinity beta app. Picture freezes as sound continues. I have a toshiba fire tv that doesn't have the same problems. Bought a Boku streaming device and used the old Sansui tv and it works fine. If you plan on using this tv for streaming your cable service I would strongly advise to buy something else!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 24" Class LED HD Smart Fire TV Edition TV, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Inconsistent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is inconsistent when it tries to turn on and or find a Wi-Fi connection.
No, I would not recommend this to a friendSo so TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Locks up very often while streaming! You get what you pay for!
No, I would not recommend this to a friendWant new remote!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv- but the remote control eats up batteries like crazy.
No, I would not recommend this to a friendNot too bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not that great but for the price it is ok.
I would recommend this to a friendInsignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product would purchase again down the road 123.
I would recommend this to a friendGood size tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV and right size for the space I needed but it keeps disconnecting the WiFi.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is nice but hard to figure out mirroring opinion from phone to tv.
No, I would not recommend this to a friendOpen box trap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box “excellent” it didn’t come with instructions nor the screws to attach the stand - very disappointing - if all of the accessories are said to be included them include them. Then there is no way to contact anyone
No, I would not recommend this to a friend- Cons mentioned:Speed
IF YOU DONT CARE ABOUT RESPONSIVNES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no, i won't recommend it. im sorry, the TV is just fine the size is enough for a little toddler watching her shows. but its not smart at all and its so slow not sure if it can fix with firmware!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 24" Class F20 Series LED HD Smart Fire TV! We understand that you're having issues with the fire tv connection and firmware update. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Complete trash.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started with slow response, then the remote stopped working despite power cycling and new batteries, now it won’t power on at all. Stopped working completely after 2 months. Waste of money and now it’s past the return date.
No, I would not recommend this to a friend JOAN
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRODUCT WAS A CHRISTMAS GIFT. HAVE NOT USED PERSONALLY. SORRY I HAVE NO INFO
I would recommend this to a friendNot so great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow on startup, and very slow response on all actions.
No, I would not recommend this to a friend24 inch tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to small for price ask me should be like 50 bucks but has nice features
I would recommend this to a friendBeware of Amazon TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very annoying to have to deal with and override the Amazon system on this TV. I would never have bought an Insignia TV is I had known how much it pushes you to use the Amazon interface. Wish I had bought a Samsung or Toshiba. Unfortunately they were out of stock. Fortunately with Youtube TV I was able to escape the system
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 24" HD Smart Fire TV Edition TV. I understand you didn't like the Amazon interface and that can be disappointing. This smart TV includes the Fire OS and we are continuously working to improve our products and their design so we definitely appreciate your feedback. If you have any questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Horrible!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got the tv delivered quickly and installed it. We got errors that the “media” wasn’t compatible so I called Insigna. They helped me get that fixed so I could actually watch tv. Than later that same day the tv started flickering in and out. I called Insigna support again and was told I need to return the tv as it is defective. I’ll stick with the well known brands as it is too much work to take the tv off the wall mount and spend 1/2 day on the phone.
No, I would not recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. The software isn't very responsive, takes too long when you push a button.
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for . It’s just an extravtv we needed and it serves its purpose .
I would recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my five year old. She loves it, so I’m sold!
I would recommend this to a friend