Customer Ratings & Reviews
- Model:
- NS-24DF310NA21
- SKU:
- 6395125
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv only problem its difficult to understand its operating system.
I would recommend this to a friendGood tv, spectrum tv app not available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t pay attention to if spectrum app was available.
I would recommend this to a friendinsignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not work for us-hard to set up-returned to best buy
No, I would not recommend this to a friendPriceless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good deal for the price. The pictures are not to sharp.
I would recommend this to a friend- Cons mentioned:Remote control
Cuts off on it's own
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it just cut off. There are times is stops playing and switches to the previous channel. Glitchy remote. Half the time it doesn't seem to work and then suddenly it won't stop. The picture will get blurry and/or lags.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 24" Fire TV! We know how disheartening is that your unit keeps changing channels and the remote glitches. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Worst!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest I hate this tv. It's laggy beyond belief. If you click a button sometimes it works!! Other times it takes forever to register inputs
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Frustrating as hell.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture is the only positive. Everything else is very frustrating. Screen freezes every 15 seconds until it warms up (up to 15 minutes ). Bad tuner? Does not default to tv function, even with "last function" or whatever it's called enabled.
No, I would not recommend this to a friend Open box section was not worth it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kept on glitching… picture quality was off and volume was very low. Took too long to download other apps and would take 3 -5 mins just to switch from Amazon tv to Netflix. I returned the item and bought a different size tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello SavvyJae,
Thank you for taking time to write a review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Terrible tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to throw this tv out the window. The tv turns on by itself. The remote doesnt work as it scrolls and scrolls cannot stop on the channel I want to watch
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Kitchen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple television for the kitchen. Working well so far. Would buy again.
I would recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t download spectrum tv…………………………………………………………..
No, I would not recommend this to a friend- Cons mentioned:Stand
Screws for Stand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screws for the stand aren’t easy to get in place. This resulted in my losing multiple screws and they didn’t provide any replacement screws in the package.
No, I would not recommend this to a friend Insignia TV - problems!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV almost a year ago and returned it for a sound problem. Best Buy sold me another Insignia TV and now I am having problems with the remote! I would not buy one of these TVs again! The problem now is that I am out of warranty and they want me to purchase a new remote!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 24" Fire TV since the remote should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Signal tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd had returned this product for a much larger tv
I would recommend this to a friendWon't buy again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv until a few months ago when one of the four back lights at the bottom went out. Now, haven't even had the tv a full year and we have a black line running down the screen and it flashes. I'm sure given a few more months even that will increase.
No, I would not recommend this to a friend4 feet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you are 4 feet away. Picture is a little fuzzy.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Open box tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv as an “open box-certified” thinking that it would work just like a brand new tv but it doesn’t. It came with no remote and the tv just randomly turns off whenever. I will never purchase a open box tv again.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
An upgrade that performs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television was priced as a definite discount and arrived in pristine condition. The picture clarity is excellent and it functions as required to select the programming from the internet. I am very satisfied with this purchase.
I would recommend this to a friend New TV that doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new insigna tv & it didn't work- so disappointed that i had to return it --- Best Buy isnt close by- with now the cost of gas & my time to travel to return the tv is unacceptable! How can a new tv bit work????
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lindy,
Thank you so much for writing a review for our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Insignia Support
Louise
www.insigniaproducts.com/support
Idk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah not user friendly... as a smart television...
No, I would not recommend this to a friend