Customer Ratings & Reviews
- Model:
- NS-24DF310NA21
- SKU:
- 6395125
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Speed
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Very slow not good product to buy will not recommend
No, I would not recommend this to a friend Get What You Pay For
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just barely lasted two years. The Fire Tv integration also had problems.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rocu TV’s are easier to program. It is OK but I M unable to get my cable company on it.
No, I would not recommend this to a friendGood Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t really say anything about this tv cause they sent me the wrong size so I had to reorder it
I would recommend this to a friendNot good with inverter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this tv in my 18 wheeler truck but this is not good with inverter. So I have very bad experience.
No, I would not recommend this to a friendDoes not accept my prime account
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a fire tv because I have an Amazon prime account. This was to replace an older tv that used a fire stick. I can not get this tv to accept my prime account -- it keeps offering me a free 30 day trial. The control could be part of the problem because it is not very responsive even with new batteries. I plan to return for a refund because I can't watch my free prime programs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
TV user
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance and bought an open box Insignia. bad move. I'd been told by friends this brand was not dependable. I saw this product a 24" smart TV marked at about $100 so bought it. keep it for two days. It was easy to setup and use on WiFi but it kept cutting out. I returned it and got a refund and bought a new VIZIO 24 " .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jams,
I am so sorry to hear that your experience with our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
- Cons mentioned:Remote control
Waste Money!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the remote control has 2 aaa duracel batteries per day, and it gets hot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that the remote of the TV is draining a numerus amount of batteries. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Open Box TV not Recommended!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking it was a good buy, but the unit often hangs up, starts up so slow and sometimes does not open up and have to turn on and off multiple times before able to work. Now I know why it was returned by original buyer and sadly didn't have the chance to inspect his in time for its return period. :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ezzy,
We're sorry for your experience about this product. Your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I understand about return policies. I bought a birthday present for my sister, The TV would not hold the cable channels. Set up a LG at the same time no issues. Took the Insignia back & so sad, too bad the box is open, you are past the return date. You are out of luck. So now I have a new TV I paid $106 for that doesn't work. Not even an option to have it looked at.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 24" Fire TV. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Dee's Kitchen TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was much smaller than i thought it was as viewed online. I returned this TV because it was too small.
No, I would not recommend this to a friendNice picture but sound isn’t great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture but not happy with the sound. Returned the TV for an LG.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 24" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok smart tv nothing special bout it use for kids so it’s good for them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Very difficult to navigate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software was hard to use and the remote wouldn’t work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We understand how important it must be for you to have a working unit that is easy to use. Please know that if you are still having issues with your remote and if you have questions about your TV, you can contact us on the link below, and we will be more than happy to assist you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Apple TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it. No apps and no free stuff on the tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BrianneF,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a little glitchy at first, but I thought it was just downloading and such. Well, now the screen keeps going blank and returning to the home screen every time I open an app. It's not anything on my end because I have multiple TVs. This one is not worth the money. It doesn't even work.
No, I would not recommend this to a friendCan't Review parts missing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return Tv same day of purchased, parts missing, seemed to be open box, sealed and placed back on shelf
No, I would not recommend this to a friendTv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but small but works great with echo!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Alex,
Thank you for writing a review for our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
I should not be charged for this delivery.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a tv delivered by shipt. The guy was rude, first he wouldn't deliver it. I told to push the buzzer to let us know he's here. He came back push the button got back in the car and made a racial comment about the area. Order # BBY01-806687861414
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! We would love to check this situation further with you! Please feel free to contact Best Buy at 888-237-8289 for further assistance.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
not my favorite
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible picture...not clear and crisp was very disapointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nottoogood,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I do apologize for the experienced that you had with our product and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.insigniaproducts.com