Customer Ratings & Reviews
- Model:
- NS-24DF310NA21
- SKU:
- 6395125
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.
This summary was generated by AI based on customer reviews.
Doesnt work with a cable box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant get this tv to work with my cable box, been trying for the past 2 hours and nothing! Keep getting no signal. Did a channel scan and nothing. Waste of my whole christmas evening.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Angela,
I'm very sorry to read about the issues you had finding channels with the Insignia Fire TV. Please contact us so we can help you with this problem.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Poor TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The insignia was extremely difficult to set up. I’d pass!
No, I would not recommend this to a friendVery poor Display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV while having the Fire TV installed is actually JUNK!! Don't buy these brands (they are Best Buy Brand) The Screen is so dull, that if you have any light on around you, forget it, you will not see the image. Had to return it after 2 days.
No, I would not recommend this to a friendShot craps after one year
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 14 months ago, and it shot. Went through troubleshooting exercise and it didn’t fix anything. The screen went black after a few seconds of turning it on.
No, I would not recommend this to a friendNot for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps crash. I could not get it too synch with my Echo. The TV and apps are slow to respond. If you need something small and cheap perhaps that will outweigh the TV being slow to respond and having to restart apps that crash.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CrusQ,
We appreciate your response. We are improving the quality of our products by considering customer's feedback. For more information please contact Insignia 1-877-467-4289.
Insignia Support
Lea
www.insigniaproducts.com/support
lousy sound and start issues.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one a year ago and it does not turn on at times. This set is very difficult if you lack the patience to use it. Lousy sound. Speakers are in back of the set. It did an upgrade and that's when the trouble began
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina || Insignia Support || https://www.insigniaproducts.com/contact-us
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio works ok on fire tv but fails on hmd1. Numerous User reviews and various work arounds testify to inherent conflict flaws. Insignia made a ‘gotcha’ sting, leaving buyers slowly twisting in the wind
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand that you are experiencing issues with the audio on your HDMI1. Please contact us to further assist.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Sad opening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking forward to receiving this tv for my great grandchildrens room. I had to wait for my son to put on tv holder. When he came over opened the box took out the tv it's was bent in the middle and cracked. I will never buy anything else from best buy
No, I would not recommend this to a friendSlow apps, TV spontaneously turns on periodically
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cheap TV. The apps are sluggish, but it’s a cheap TV. I’m ok with that, but here and there it won’t turn off. Well, it turns off and then it turns back on. Over and over. Eventually I have to unplug it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 24" Class F20 Series LED HD Smart Fire TV! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
NOT WORTH THE MONEY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT GOOD QUALITY. 2 DAYS AFTER RETURN DATE THE SCREEN WENT OUT AND I WAS OUT THE MONEY SPENT ON THIS. VERY UPSET
No, I would not recommend this to a friendJunk. Amazon. Fire. BestBuy Junk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Tv I have ever owned in my entire life. Avoid at all costs. The Amazon platform is horrendous. My kid can’t even play Xbox without jumping through hoops. It won’t start up. It freezes. It’s junk. Plain and simple.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Money down the drain. Kept saying memory was full couldn't get through 10 minutes of a show
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was cracked when arrived and they will not take it back. Ice maker puchased last year had dents also when arrived they would not replace that either. Will not purchase anything more from this store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Junk,
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
http://www.insigniaproducts.com/
Unhappy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has a problem staying on, it continues to shut off while watching it, i wanna return it but my kid smashed up the box and threw it in the trash so now im stuck with it because i know best buy wont accept it back without the box #Stuck
No, I would not recommend this to a friendRegret the purchase.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this tv. I pause it and step away for a snack or bathroom , it shuts off and takes me 5 min to get back to where I was. No way to change the settings. The interface sucks and the tv is all around frustrating to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nick,
Thanks you very much for taking the time to review our Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tvs..they keep turning themselves off. Disconnect all the time. I have to unplug and plug them back in before they actually turn on to the welcome screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, I understand how upsetting it is when things don't work as expected, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Hdmi port troubles
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv and the HdMi ports were malfunctioning along with other issues. I exchanged it for another one and the sa,e thing is starting to happen. Very disappointing cuz it’s a nice little tv for the price
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lori,
I appreciate the time you have taken to leave a quick review of the 24" Fire TV. I am sorry to read that you are having issues with the unit. I comprehend that this may be frustrating. Kindly contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Terrible Reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had terrible reception. I got a lot of pixelation / digital static. It was almost impossible to was broadcast TV. I ended up returning it. There other TVs in the house do not have this issue.
No, I would not recommend this to a friendBetter as a monitor than a TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the worst TV I’ve ever owned. Streaming channels is a challenge. Reset, reset, reset. Should have spent a little more and bought a better brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 24" Class F20 Series LED HD Smart Fire TV! We understand that you're having issue with the tv. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Slow. Not Responsive. Not worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unresponsive and slow to load. I'm very disappointed with this purchase. I wish I returned it; Fire TVs are just not worth it. I recommend ROKU TVs better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vinn. Thank you for leaving a review on F20 LED full HD Smart Fire TV. I know it loses our patience waiting for a device to respond. Please know that it could be because of poor internet connection or your TV needs a software update. Anyhow, kindly visit our website for your preferred way in contacting us to get this issue fix.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/