Customer Ratings & Reviews
- Model:
- NS-24DF310NA21
- SKU:
- 6395125
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.
This summary was generated by AI based on customer reviews.
Untrustworthy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has NO sound! What crap! Supposed to be in "Excellent" condition. Will not trust Best Buy again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 24" Class F20 Series LED HD Smart Fire TV
! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Flat screen flopped in 5 monthe
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Feb 10 2022. Stopped working July 9 Contacting Best Buy customer service Monday July 11
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lindy,
Thank you so much for writing a review for our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Insignia Support
Louise
www.insigniaproducts.com/support
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. It stopped working less than a week after I received it. Probably had turned it on 6 times. Not a happy camper. Steer clear.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 24" Class LED Smart Fire TV. I am sorry to read that you are having issues with your TV, I know how frustrating this may be when trying to enjoy your product. Please feel free to contact us at 1-877-467-4289 to help your with troubleshooting on your product.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Screen smashed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered ours online and when they shipped it the screen came cracked and smashed. Glad we looked before wrapping this as it was a gift.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I definitely understand that this situation you had with your 24" TV can be frustrating. Nevertheless, I would like to correctly review your situation to provide you witht he correct options. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support
#Bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What ever you do ,don't buy the tv, looks good but, it doesn't preform well. I went with the white LG tv, check it out at bestbuy
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this tv. Have to reset it every time I use it so it will show all the icons. Pick another tv.
No, I would not recommend this to a friendDont rely on it's wireless for streaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless connection on this tv is useless. Decent tv if wired internet connection
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 24" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Buttons
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What monster creates a TV without a menu button built in? Don't lose your remote or you're screwed.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t realize this only really works if you have internet. Remote and functions are hard to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you are having issues with the unit. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Did not like it is not compatible with my cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not returning it because I did not like it I couldn’t understand have to set it up so we take it back the next day
No, I would not recommend this to a friendDo not buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in less rhan 2 months. Screen went black. Threw it right in the trash. Its true you get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 24" Class LED HD Smart Fire TV Edition TV, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Censorship at it's finest; RETURNED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know this garbage was another Jeff Bezos tv. Amazon limits the apps you have access to, so I returned it.
No, I would not recommend this to a friendAlexatv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok tv, maybe for this price they could make them a bit bigger or cheaper price otherwise it an ok tv
No, I would not recommend this to a friendDon't Buy it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in March, stopped working in June, right after no longer returnable....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Frustrated,
Thanks for taking the time and effort to leave a review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We sincerely apologize for the inconvenience and hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Cheap for a reason
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, got home, turned it on, plugged in HDMI and nothing. Returned the next day.
No, I would not recommend this to a friendLow price, poor quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor remote. After about 2 weeks, started turning off after a few minutes. Lot of “low tech” in this. I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you are having issues with the unit. If you have issues kindly contact us to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
b
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return product for credit - tv screen picture scrambled
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Fire TV since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
DOES NOT STAY ON
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE TV DOES NOT WANT TO STAY ON OR DO WHAT IT IS SUPPOSE TO.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our TV, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Four months old Tv worked fine until last week. Now turns itself off every 2 minutes. Don't waste your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time out of your day to leave a review on our Insignia Products 24" Fire TV. We understand that your TV turns off on its own. This could very much be a sleep timer feature, however we would love to provide you with an accurate answer and resolution. We can only imagine how upsetting this situation may be for you, so please do not hesitate to reach out to our team. We look forward to hearing from you!
Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us
It broke 20 days after my online purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen went blank. Best Buy has an irrational 15 day warranty so I was unable to return this piece of crap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you had issues with the unit only days after the purchase. Kindly contact us to be able to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us