Customer Ratings & Reviews
- Model:
- NS-24DF310NA21
- SKU:
- 6395125
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.
This summary was generated by AI based on customer reviews.
Not worth it for a trucker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV broke in less than two weeks and Best Buy did not want to take it back
No, I would not recommend this to a friendWorst decision ever made to purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst item I have ever had! Had to have service person 7 times in 2 weeks! Finally gave up and returned.
No, I would not recommend this to a friendGlitchy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes all the time. Randomly turns up volume on its own. Jumps to other apps.
No, I would not recommend this to a friendNo power after 3 uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third time I turned it on, no power, nothing fixed it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Picture and Sound Cut-Out, Upon Power-up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon power-up, for approximately 5 minutes, the picture and sound cut-out for about 5-10 seconds.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize about your experience with your 24" Fire TV. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
ish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dislike the video quality its pretty bad do not buy if you want a good quality tv
No, I would not recommend this to a friendbad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came broke and they did not want to change left it at the store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi bestdrone,
We apologize for the inconvenience. Your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
NO!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time on this unit. I bought it just to use a monitor and was displeased .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 24" Class LED HD Smart Fire TV Edition TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv wont connect to the internet without rebooting the internet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Staylor,
Thank you for writing a review for our 24" Class F20 Series LED HD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the TV won't connect to the internet not unless you reboot, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an open box. Did not work, should have been tested first before placed on display.
No, I would not recommend this to a friendCheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad TV it is cheap but the apps are very slow would not recommend!
No, I would not recommend this to a friendBut another brand. Cheaply made.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv. It broke within two months. Past the date to return.
No, I would not recommend this to a frienddisappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to reboot every time to get to smart tv to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fjjj,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use since you need to reboot it every time just to get it to work and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Would not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv blinks screenon and off when ever I turn it on or when I move it on bracket
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Droman!
Thank you for writing a review about our 24" Fire TV Edition TV! We understand how annoying is when a TV blinks. We would love to check this situation further! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Broke rather fast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely broke (black screen) after just 3 months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Sammy,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I turn it on. It turns, I turn up volume and it goes up. I turn off, it turns off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you are having issues with the volume. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t happy with the product, it didn’t work for my studio :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 24" Fire TV! We know how annoying is when a product does not work as expected. Please allow us to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
No Bluetooth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, volume is low and doesn’t have Bluetooth.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very disappointing. Honorable tv waste of money do not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nick!
I'm very sorry to read that you had a bad experience with the Insignia 24" Fire TV. Could you please contact us so we can offer you technical support?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Price adjustment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item price change and I could not get the prove adjustment
I would recommend this to a friend