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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4586 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,586 of 4,586 reviews
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good streaming TV. Live cable TV is the worst!!! Should have bought a TV and a firestick, not a fire TV.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 24" Class F20 Series LED HD Smart Fire TV! We understand you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.


      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Spend a little more for quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv lags moves slowly and often needs to be unplugged and restarted to function properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying as hell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is so annoying. It shuts off by itself, and has no option to disable the sleep mode

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Aaron, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume gosh up and down very cheap tv is very cheap tv

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Carmen,

      Thank you for taking time to write a review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Fire TV since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cracked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cracked on the inside had to return it buy something else!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We apologized getting you a damaged product. Sometimes shipping or transporting our products is really uncontrollable and there is a high risk for possible damage on it. It's a good thing though that you were able to make a return on this unit. If you have any other issues or inquiry, please feel free to contact us through our link below.
      Mary II Insignia Products II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    shut off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv shuts off while watching something does not matter what it is

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AliceMAY,

      Thanks for taking the time and effort to leave a review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We apologize that our product did not satisfy your expectations but please do know that this is only compatible with 19" to 39" TV's. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia