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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4586 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,586 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for dorm room or home exercise room.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my sons dorm room. It was small enough to fit but still provided a great picture and lots of pre-loaded TV apps. During the summer we used it in a home exercise room. I plan to buy another one when my son goes back to school this fall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV TIME

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love their TV. It works great! The pictures are clear and the sound is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use with exercise bike during workouts. This TV is nothing short of amazing for its size. Surprisingly adequate internal speaker audio as well as great picture quality. The smart feature applications are quick responding. You will not be dissapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great little TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the bedroom in our travel trailer. We haven't used it much but the picture quality is great. We aren't very tech savvy and find all the apps difficult to navigate but overall it's a great little TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A great buy for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. It works great and was very easy to set up. I would have given it 5 stars, but I was missing the screws for the legs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size TV for our camper. Lightweight, easy to use, and crisp picture. Only issue I have come across is the TV's built in media player will not read my external Hard Drive for playing movies. From what I have read online it only reads FAT32 file system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty good tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All considered, a pretty good tv for the price. Sound quality is quite loud and clear. Much louder and clearer than my last small tv. Picture is good quality. Hooks up fairly easily to the fire tv app, and youtube and such. No problems noted.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    not too smart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointing Not so easy to use to change inputs from cable to HDMI seems to be a mystery I was assured when I purchased it that it was compatible / Spectrum... no app available and remote is unprogrammable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great little tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my daughters room. It’s perfect for her! I took off one star because the sound could be better, but it’s excellent for what we need it for! I much prefer the Fire format to the Roku.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all a good fit for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv serves the purpose of what I am using it for. I am using it as a tv, a third monitor for my laptop and since this is vice activated with alexia I can ask Alexa to show my front door and talk to those at my front door without even leaving my home office. The only issue I have with this model is the delay in changing channels/ or going to the home menu. There is a 1-3 second delay. I am assuming this is due to 720p. I should have ordered the full HD 1080p or the 4K version. I didn't see the drop down menu otherwise I would have paid the extra money. I do have the 55' Insignia 4D HDTV and there is no delay with that set. I would recommend this to a friend but tell them to opt for the full HD or 4K version of the product and to be sure to click on the drop down box for the resolution to order the better set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    insignia 24" smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this small TV for my kitchen, happy with it. Like the smart features that I can the Amazon and all other channel for free. price is well below my budget. highly recommended. sound is okay as I sit close to it.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is a great brand and very affordable! I purchased this for a small home office and was able to do away with many other plugs and connections as this is a smart tv. Glad I found it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little flat screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little flat screen. It replaced an old box tv in our kitchen. The only negative thing is that it is not compatible with our dish service. You still need both remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture, but sound quality could be better. I also can't figure out how to make the default Xfinity on startup. It starts on page with all the apps and I end up using both remotes to just watch cable. Maybe I'm too old to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More bang for the $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our RV because of the size and price, but the features blew us away. Set it up while the RV was in the driveway and it connected to house Wi-fi easily. Clear picture and great reception of broadcast channels. Definitely a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Marvelous Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv show so clear like it's a big screen also it's very smart.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're thrilled to hear that you're enjoying the clarity and smart features of your new TV. If you have any further feedback or questions, please don't hesitate to reach out. Happy viewing! - --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia Fire TV Edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazes me I find something new to add to my library daily: tv shows,movies,tv stations. It continues to give me chances n choices, programs,movies to watch‼️ Easy to understand directions‼️ ~God Bless You All~

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this t.v. online for my bedroom. The delivery was fast and the setup was very easy. The performance of the set is excellent for the price. The clarity and the color is excellent. I don't have cable but I get over 50 channels over the air. Very satisfied will recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Great TV, Lousy Remote Control

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small tv for small space in kitchen. TV works great; remote control-not so much. Must use remote to change channels by moving curser right and scrolling to desired channel. No problem at all for most apps-bigger problem but still doable when using Spectrum. Remote broke down 16 months after purchase. Youtube offered temporary fixes but now must purchase new remote. So 5 stars for tv and 1 star for remote equals 3 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to Use and Set Up Insignia TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found that the Best Buy brand of TV's have been great. This is my second Insignia. It's smaller size is perfect for my home office. What I like best about this one is that it has FireTV built in which means I can just turn on the TV and I'm ready to go!

    I would recommend this to a friend