Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- |
- SKU:
- 6491295
Customer reviews
Rating 4.6 out of 5 stars with 4992 reviews
(4,992 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and price of the 24" Class F20 Series LED HD Smart Fire TV. Many appreciate the TV's size and straightforward setup process. However, some customers experienced issues with the remote control, stand, and volume. A few also reported connectivity problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Great versatile smart TV for one viewer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price. A great smart TV that is easily connected. Great picture. If you need a "single viewer" TV get this one. It can easily be placed on a night stand or dresser in a bedroom. It can sit on a desk and provide the viewing pleasure you need. Place it in the kitchen. Put it anywhere. It is a Fire TV so it has great features. You can download any app for additional viewing. Awesome!
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Superb service and tv!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently ordered the Insignia™ 24" Class F20 Series LED HD Smart Fire TV from Best Buy with home delivery, and I couldn’t be happier! The delivery was fast, well-packaged, and arrived in perfect condition. The setup was a breeze — I had it connected and streaming my favorite shows in minutes. The picture quality is sharp and vibrant for its size, and the built-in Fire TV makes it so convenient to access all my apps without needing extra devices. The sound is clear, and it’s the perfect size for a bedroom, kitchen, or small living space. Overall, excellent value for the price, smooth delivery experience, and a TV that exceeds my expectations. Highly recommend!
I would recommend this to a friend Rated 1 out of 5 stars
bad deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is 12inch. I ordered 24in TV for my godkids christmas.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
TV size refers to the diagonal length.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture and sound on this fire Tv. It was super easy to set up , very light weight and was easy to hang.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
1080p model is better, but it's not why you think.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 720p TV is adequate for most every application in which it will be used, but there is one feature that's lacking with makes the 1080p model well worth the extra $20 (at the time of this writing with both versions on sale). A 24" screen at any most any standard viewing distance is pretty much just as clear as 1080p; however, in my kitchen I'm often only a few feet from the screen, and the difference it's noticeable. And if you have any intent yto use this as a secondary computer monitor, don't even hesitate to go 1080p. A small variance is that on the 1080p version, the support legs are angled out at the front, in toward the back. On this 720p model, they're straight/perpendicular to the screen. The thing which makes upgrading to the 1080p version, and why I'm VERY glad I upgraded, is the matte/non-glare screen on the 1080p model. It is a night and day difference in viewing ability. In the attached photo, you'll notice it right away. In my opinion *no* TV, laptop, tablet, or monitor should have a glossy screen. None. The TV is bulkier than it needs to be, but that bulk gives it space for slightly bigger speakers than a thinner set. The sound remains mediocre, though, requiring the sound setting of "Clear Voice" for the best intelligibility while watching standard shows. Volume is adequate for my purposes. This TV does have the ability to pair with Bluetooth devices including speakers and earphones, even though the instructions never mention it. You need to go to the "Main" settings page from the FireTV screen, and you'll find it, and a lot of other unreferenced settings. This was a desired feature, but in my case, I may not be able to use it. The BT sound settings allow for only 1 -200ms offset which, in my case, is inadequate. The video leads the audio ever so slightly, and just enough to make it distracting and annoying. Picture quality is great right out of the box in "Standard" mode, though in darker environments, "Movie" looks a bit better. I haven't used the FireTV interface enough to weigh in on it fully, as I have a Google TV device plugged in instead. That said, setup was straightforward, and the GUI is initially easy to navigate. As it is, though, the gloss screen is enough to cause me to steer people toward the 1080p version instead of this one.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great little TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4 insignia fire TV. I keep adding more to my home. So easy to use and set up. Great quality for the price.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great little TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My little 16 year-old TV failed and I decided to replace it with an even smaller one for aesthetic purposes. This one fits all of my purposes perfectly. I like how it turns off automatically when I either leave the room for an extended period of time--or fall asleep. The screen displays well from any location in the room--high or low--but it is also light in weight and easy to move (even if just for dusting purposes). This is my first smart TV and I am sure that I am not utilizing it fully, but I intend to expand my learning curve in the future.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Five stars all the way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Insignia™ 24” Class F20 Series LED HD Smart Fire TV, and I couldn’t be happier with it! This little TV packs a serious punch for its size and price. The 720p HD picture is crisp and vibrant, making everything from movies to casual TV watching look fantastic. I was pleasantly surprised by how clear and sharp the visuals are, especially for a smaller screen like this—perfect for my kitchen setup! The built-in Fire TV platform is a game-changer. It’s so easy to navigate, and having instant access to all my favorite streaming apps like Netflix, Hulu, and Prime Video right out of the box is incredibly convenient. The Alexa Voice Remote is the cherry on top—I love being able to just say, “Play Stranger Things,” and have it start without fumbling through menus. It even integrates with my smart home devices, which is a bonus I didn’t expect but now can’t live without. Setup was a breeze; it took me less than 10 minutes to get it unboxed, plugged in, and connected to my Wi-Fi. The sound quality is solid for a TV this size—clear and loud enough to fill my space without needing an extra speaker, though I’m sure a soundbar would take it to the next level if I wanted. At this price point, the value is unbeatable. It’s compact, reliable, and delivers way more than I expected. Five stars all the way—I’d recommend this to anyone looking for an affordable, high-quality smart TV!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for sharing your positive experience with the Insignia™ 24” Class F20 Series LED HD Smart Fire TV. We're thrilled to hear you're so happy with your purchase.
It's wonderful that you find the 720p HD picture crisp and vibrant, especially for your kitchen setup. We're also delighted that you're enjoying the built-in Fire TV platform and the convenience of the Alexa Voice Remote. Your experience with the easy setup and solid sound quality is exactly what we aim to provide.
We're particularly pleased that you find the value unbeatable and that it's exceeding your expectations. Your five-star recommendation means a lot to us, and we're glad you're enjoying your new smart TV.
Keith | Insignia Support
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
24 in tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this television for a small room, and it has worked out very well. The picture quality is clear and sharp, with good brightness and color for the size of the screen. The sound is decent and fills the room without needing extra speakers, though it may not be ideal for a larger space. Setup was straightforward and only took a few minutes. The size is perfect for a bedroom, office, or small living area, and it doesn’t overwhelm the space. Overall, it’s a solid choice if you’re looking for a reliable TV that fits comfortably in a smaller room
I would recommend this to a friend - Pros mentioned:Ease of use, Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Much Better Than the Insignia TV It Replaced
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positives: (1) Good picture and the sound is better than our 60” Samsung TV. (2) Relatively fast to boot and change channels (much better than our 2010 Insignia TV that it replaced). (3) Easy to setup and operate. (4) We think it was a good deal at $90 whereas it has since sold for $65 – that would make it an exceptional deal. Negatives: (1) Very annoying that it doesn’t have channel return (instead, always goes back to the Home page). (2) We would prefer numbered buttons on the remote rather than voice so we have switched to a universal remote.
I would recommend this to a friend - Pros mentioned:Picture quality, PriceCons mentioned:Remote control
Rated 4 out of 5 stars
Look before you buy...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great and the price was really good yoo. Unfortunately i didn't realize ithe remote had one button to navigate instead of numbers to get the channel you want. I realize that's on the manufacturer andnot Best Buy. I'm disappointed in that respect.
No, I would not recommend this to a friend - Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Pleasantly surprised by the features
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV because of its size. I needed a small TV due to space limitations. I was surprised by the depth and warmth of the picture. This is not my first HDTV, and I misjudged this one for it's screen size, but it looks as sharp as my 65". This is my first smart TV, and I am sorry I waited so long to get one. I enjoy being able to add apps for many different streaming services. I am completely satisfied with this TV.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the **Insignia 24-Inch Smart Fire TV** from Best Buy, and I couldn’t be happier with my purchase! This TV is the perfect size for a bedroom, dorm, or small living space. The picture quality is crisp, and the sound is surprisingly clear for such a compact TV. The built-in Fire TV functionality makes it incredibly convenient to access all my favorite streaming platforms like Netflix, Prime Video, and Hulu without needing an external device. The user interface is smooth and easy to navigate, and the Alexa voice control is a fantastic addition—it responds quickly and works seamlessly. Best Buy made the purchasing process effortless with fast shipping and great customer service. The price point was also very budget-friendly, making this TV an excellent value for the features it offers. If you’re looking for a reliable, feature-packed smart TV at an affordable price, I highly recommend the Insignia 24-Inch Smart Fire TV. Thank you, Best Buy, for offering such a great product!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed and enthusiastic feedback, MSR97! We're thrilled to hear that you're enjoying the Insignia™ 24-Inch Smart Fire TV and that it fits perfectly in your space. It's great to know that the picture and sound quality, built-in Fire TV functionality, and Alexa voice control are all meeting your expectations. We're also glad that you had a positive purchasing experience with Best Buy. Your recommendation means a lot to us, and we're happy to have provided a product that brings you so much satisfaction. If you have any other thoughts or experiences to share, we're always here to listen! Jeth | Insignia Support.
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. So easy to set up. Clear picture. Perfect size for small bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great little tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite its compact size, it delivers a surprisingly crisp and vibrant picture quality that rivals much larger models. The colors are rich, the contrast is sharp, and the sound is clear—even without a soundbar. Setup was a breeze, and the user interface is intuitive and responsive. Streaming apps like Netflix, Hulu, and YouTube run smoothly, and the built-in Wi-Fi connects quickly without any hiccups. This TV is perfect for a bedroom, kitchen, or small apartment. It doesn’t take up much space but still provides an immersive viewing experience. Plus, it's lightweight and easy to mount or move around. Overall, this small TV packs a big punch. Great value for the price, and ideal for anyone looking for quality entertainment in a compact form. Highly recommended!
I would recommend this to a friend - Pros mentioned:Picture quality, Tv size
Rated 5 out of 5 stars
Perfect TV for what I wanted. Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have my office in the basement of the house and no access to cable. So was watching TV on an old laptop vis wifi. Not the greatest. Then saw this FireTV and gave it a try. WOW, what a deal and it works great. I already had an Amazon account and on Fire Stick so the setup was super simple. It was also just the right size for where I needed to put it. Picture quality is great for what I need it for. Don't need 4K or any other high res stuff. Got it on sale for $79.99. Can't beat it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
nice little tv!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv on sail for just $64.00! This was one heck of a deal I just couldn't pass up. I love this tv! I am blind so I use the voiceview accessibility option. It has great sound as well! I was surprised how well the sound quality was, better than my 32 inch samsung! It was very easy to set up and I can't believe how lite it is! Not heavy at all so I can move it around if need be. If you or if someone you know is blind or visually impaired I recommend this tv!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Its a decent tv for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent small tv as far as picture and sound quality. The price was SUPER affordable!! The only issue I have is with the fire tv components for instance there are 4 buttons on the remote for netflix, disney, amazon music and hulu ( I think) and I only have one of those and I often accidentally hit one of those hot buttons and it tries to launch that app ( that I dont have) in the middle of what im watching. Also alexa doesnt respond like the alexa device I had attached to a non fire tv, for instance if I ask for a definition of something she gives no response or if I ask who a person is...no response! Basically all ive gotten from her on this tv is weather and she can open the apps and some traffic info but shes not as informed as alexa on my other device, I think thats odd ! Also there is a slight "lag" when it comes to responding to the buttons I push on my remote and how fast they move on the tv screen
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We're glad to hear that you find it a decent TV for the price and appreciate its picture and sound quality.
We apologize for the inconvenience caused by the remote's hot buttons and the issues with Alexa's responsiveness. We understand how frustrating it can be when the TV doesn't respond as expected. For the remote, you might find it helpful to use the Fire TV app on your smartphone, which can offer more control and reduce accidental button presses.
Regarding Alexa, it may help to ensure your TV's software is up to date, as updates can improve functionality. If the lag persists, try resetting your remote by removing the batteries, holding down the power button for about 15 seconds, and then reinstalling the batteries.
Please reach out to our customer support team for further assistance with these issues. Your satisfaction is important to us, and we appreciate your patience as we work to resolve these matters.
Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
- Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Best small tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact , exelent image, great value, easy to set up
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great little hdtv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an inexpensive hdtv (720p) it is surprisingly good with a crisp picture,we replaced our old Insignia tv in our kitchen (11 years old and still working great) as my lovely wife wanted an easy to use tv with all necessary apps,this didn’t disappoint,VERY easy to set up took all of 15 mins from switching on,to updates,connecting to Wi-Fi,putting all the apps in she wanted and setting passwords.Also picked up a VERY inexpensive antenna and it picked up 22 stations as well.Well worth the $$$$ and a free Alexa show 5.All in all a GOOD purchase. Staff were very friendly and helpful,only downside was the store was very untidy and shelves empty(plenty of stock in the overheads),I like supporting a local store,big box or not,as employees are local. In closing,well worth buying,and like I mentioned,inexpensive.
I would recommend this to a friend



















