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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5071 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 5,071 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    24 inch hdtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this tv. I bought it to use as a monitor for my lap top! It’s perfect. Sound, picture, ease of use… more than I expected. Especially since I caught a great sale! If you need a small tv, or a monitor… this is perfect. It connects to your lap top or iPad easily. Even for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great little fire tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a great size for me needs. It was easy to set up since I already have numerous Amazon products so it was a seamless pairing. There are 4 hdmi inputs which is amazing considering my larger tvs only have 2. It took some time to learn the Amazon remote since there are no labels as to what the symbols mean and there are different ones from the fire stick. Overall satisfied with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, easy to use,easy set up,light weight. Good sound,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Pleasantly surprised by the features

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because of its size. I needed a small TV due to space limitations. I was surprised by the depth and warmth of the picture. This is not my first HDTV, and I misjudged this one for it's screen size, but it looks as sharp as my 65". This is my first smart TV, and I am sorry I waited so long to get one. I enjoy being able to add apps for many different streaming services. I am completely satisfied with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Its a decent tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent small tv as far as picture and sound quality. The price was SUPER affordable!! The only issue I have is with the fire tv components for instance there are 4 buttons on the remote for netflix, disney, amazon music and hulu ( I think) and I only have one of those and I often accidentally hit one of those hot buttons and it tries to launch that app ( that I dont have) in the middle of what im watching. Also alexa doesnt respond like the alexa device I had attached to a non fire tv, for instance if I ask for a definition of something she gives no response or if I ask who a person is...no response! Basically all ive gotten from her on this tv is weather and she can open the apps and some traffic info but shes not as informed as alexa on my other device, I think thats odd ! Also there is a slight "lag" when it comes to responding to the buttons I push on my remote and how fast they move on the tv screen

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We're glad to hear that you find it a decent TV for the price and appreciate its picture and sound quality.

      We apologize for the inconvenience caused by the remote's hot buttons and the issues with Alexa's responsiveness. We understand how frustrating it can be when the TV doesn't respond as expected. For the remote, you might find it helpful to use the Fire TV app on your smartphone, which can offer more control and reduce accidental button presses.

      Regarding Alexa, it may help to ensure your TV's software is up to date, as updates can improve functionality. If the lag persists, try resetting your remote by removing the batteries, holding down the power button for about 15 seconds, and then reinstalling the batteries.

      Please reach out to our customer support team for further assistance with these issues. Your satisfaction is important to us, and we appreciate your patience as we work to resolve these matters.

      Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    AMAZING!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Great deal, great picture and sound. Very user friendly. Got this for my hubby for Christmas, he’s not great with technology, but he was able to figure things out, fairly quickly. His only complaint is that he wishes the stand was a center post, instead of the side feet. Other than that it’s perfect. Hopefully it stands the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So easy to set up. Clear picture. Perfect size for small bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little tv, small price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv for the money. It was easy to set up as well. Picture is very good. I have it in my travel trailer, and it was light enough that I could easily hold it and attach it to the wall mount already there. Set up was pretty easy, too. I don't have good wifi where I keep it, so that took longer as I had to use my phone for the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, light weight, easy to use, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    F-20 smart Fire 24” TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture with good sound. Bright/vivid colors and just the right size for my mother’s nursing home. Very easy to use and navigate with the voice or remote manually for people familiar with tech to any degree. Unfortunately, that is not my elderly mother. She could not navigate how to operate the remote and scroll through the channels easily. B cause of this, and the fact that since it was a smart TV and the nursing home only has antenna as an option, her regular channels that were available for free now require a monthly subscription through one of the services such as HULU. Despite this being a great Tv, I had to return it for a non-smart TV. We will see how that measures up in quality of picture and sound. I would buy the F20 smart Fire TV myself, however, if I needed this size anywhere. Great little TV.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv size

    Rated 5 out of 5 stars

    Great quality, picture and sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with the color, sound and quality of this TV and the setup was easy. The cost was super reasonable, especially for the quality received. I highly recommend this TV if you are looking for a smaller, good quality, sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great pick-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for our spare bedroom. I wanted to add a simple, small screen, low-cost, easy to use TV for our spare bedroom. This fits the bill perfectly. The rest of our home has Fire TV sticks our are actual Fire TV's, so this operating system was my top choice. + Unpacking took five minutes. + Set-up took the usual fifteen minutes adding the feet to the bottom, powering on, doing a software update, adding the apps, and logging into my Amazon account. + Picture is great, the options to add apps is fine, and it's a very, very light-weight TV. Great use for spare room, kids room, play room, kitchen, a small workout or gym area, garage, taking outside for patio use, or if you're an RV-road warrior take it along for the ride. Extra points for this being reduced to $64.99, and included a new Echo Pop, along with the usual offers to try limited-time subscriptions to other services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a very clear picture with great color. It was easy to set up and download apps for channels I watch. The remote is easy to use. It is an excellent TV for the price. Its a perfect size for my bedroom. It was fairly easy to find and set up subtitles

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lite weight and has a beautiful picture hooked up easy and mounted on the wall perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    Excellent value! We love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our RV! Good picture, sound, and easy to set up and use. When you are sitting at the lake and it's raining outside, this was the perfect distraction! Easy to hook up to game system or blue ray, and was great with streaming apps!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Best buy/Amazon Fire TV Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for small area or under cabinets in kitchen, super easy set-up and streaming connection. Great value, cheaper than Amazon. Two-day delivery

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Great TV, small spaces.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both 24" TVs for small places in are home. They were very easy to setup to the antenna. Programming was a snap. The TVs WIFI to my network and now I have great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Size

    Rated 5 out of 5 stars

    Great Kitchen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a small kitchen TV. Works great. Fit my existing mount, picture and sound are great and I get all the apps I had before without all the extra wires of a fire stick. Will be watching this TV for years. A great find for a little under $100

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect for guest room/office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for spare room/office. Great picture and volume, light weight, and was easy to follow the onscreen prompts to start streaming. Paid a great price for this 24” and will be on the lookout for a slightly larger tv for master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent value, excellent picture & sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight. Excellent picture & sound quality. Easy to set up & use apps. Just wish I had purchased the 32 in instead.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're pleased to hear that you find it to be an excellent value with great picture and sound quality, and that it's easy to set up and use apps.

      We understand that you wish you had purchased the 32-inch model instead. If you have any questions or need assistance with your current TV, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible.

      Thank you for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia