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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5045 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 5,045 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good tv if you don’t mind a lot of scrolling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures is great and the TV is great except every time you turn it off, it goes back to the Amazon homepage. You have to scroll through multiple screens to choose your input to get back to your TV streaming service. This is a real flaw in the software and Best Buy blamed insignia and insignia blamed Amazon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesom T.V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits perfect for my every need. My favorite part is i can connect it to my bluetooth headphones. Its well made and has amazing features. Every night is now movie night with this T.V! The best purchase ive made in a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    This TV is not good.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is not good. Well, the picture is okay, but it consistently loses antenna signal and has to be reset to factory settings, losing all of my info for my smart TV settings. Best Buy does not want to replace it. They want me to keep resetting it to factory settings, which is a major pain. Do not recommend this TV at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear about the issues you've encountered with the antenna signal and the inconvenience of having to reset the TV repeatedly. While we’re glad the picture quality met your expectations, we understand how frustrating it must be to deal with ongoing technical problems and the lack of resolution. Your feedback is important and helps us identify areas where we can improve both our products and the support experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it was the perfect size for my daughter and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to still find a smaller tv in a store. More convenient to pick up than to order.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We're glad to hear that you appreciate the convenience of finding a smaller TV in-store and that it was easier for you to pick up rather than order. Your feedback is valuable to us and helps ensure we continue to meet our customers' needs. If you have any questions or need further assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remotes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't seem to get Optimum service without using two remotes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Vizio and couldn’t get WiFi at the truck stop with it , this one cost less and great color . I like it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, JoseG! We're happy to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is working well for you, especially with its great color and WiFi connectivity at the truck stop. It's wonderful to know that you find it a good value. If you have any other feedback or need assistance, feel free to reach out. Enjoy your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Insignia™ - 24" LED HD Smart Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the price I paid.. Kept in the kitchen, certainly fits the purpose..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this tv for our camper van. great deal! hope it'll last

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Small TV for My Workshop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice small television. Clear functionally sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Porch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the intended purpose. I would recommend it highly. Good product for the money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome T.V. Couldn't be happier. Nice picture. ATM

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small bedroom extra tv, great purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to set up. There were multiple updates. The tv kept updating the same software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    24 inch Insignia tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We have it downstairs and weren’t sure about the reception but it is really good. Thinking about another one for my sewing room!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a college TV. Good for what was needed. Only 720p but great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need a smaller TV, however very appreciative of the deal. I donated this TV to a local charity for a Christmas gift for a child!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV! We're touched to hear that you donated it to a local charity for a Christmas gift. Your generosity is truly inspiring, and we're glad you found a great deal. Your positive experience and kind gesture are greatly appreciated! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice little tv, we needed a new one after our old one started to malfunction

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    T.V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ever had a problem with this brand tv great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv for the camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv for the camper, so the kids and grandchildren could watch tv in the evening

    I would recommend this to a friend