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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5047 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 5,047 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I figured out how to use it, it is fine. The more I watch it the better I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, especially for those familiar with firestick.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, SarahR! We're glad to hear that you find the Insignia™ 24" Class F20 Series LED HD Smart Fire TV very easy to use, especially if you're familiar with Firestick. Your feedback is greatly appreciated. If you have any other comments or questions, feel free to reach out. Enjoy your TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect TV for my son's room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my Son, he's staying at the University of Washington. It fits perfectly in his room. He loves the graphics and perfect for his video games, and Netflix, YouTube etc...

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    It's not a bad TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this TV except the fact I cannot download my cable app.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good small tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for price great for a small tv, works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Right size for bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really hard to set up and program for me, salesman said it was easy and it was not. Still not set up correctly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We apologize for the difficulty you experienced with the setup and programming. Your comments are important to us, and we will use them to improve our instructions and support. We appreciate your patience and understanding.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately ended up exchanging the 24" for a 32" because it was too small for the space. The new one was a pain to set up with the Spectrum remote but had to do it because mom has Alzheimer's and can't work with two remotes. Great picture and sound for such a small TV. Great price. Wish there were TV options that weren't smart TVs to make it easier to set up if you don't need those features.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate you sharing your experience with us. We understand the challenges you faced with setting up the new TV, especially considering your mom's needs. It's great to hear that you are satisfied with the picture and sound quality, as well as the price. We will take your comments about non-smart TV options into consideration as we strive to improve our product offerings. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once figured out how to get things working with help of Geek squad things are good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV arrived intact with all the parts. It was delivered on time. It is good quality for the price paid.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're pleased to hear that your Insignia™ 24" Class F20 Series LED HD Smart Fire TV arrived on time and in perfect condition. It's great to know that you're satisfied with the quality for the price paid. If you have any other feedback or need assistance, feel free to reach out. Enjoy your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Tv size

    Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small tv. Nothing spectacular , but it is good filling in a guest room. I would be more reccomending of a 32 in

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your thoughts, KyleR! The **Insignia™ 24" Class F20 Series LED HD Smart Fire TV** is indeed a compact option, perfect for smaller spaces like a guest room. Your recommendation for a 32-inch TV makes sense for those looking for a bit more screen real estate. If you have any questions or need further assistance, feel free to ask. Enjoy your TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    24”TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little TV for the kitchen good Quality and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for watching movies and playing the video game.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi April,

      Thank you for your fantastic review! We're delighted to hear that your Insignia™ 24" Class F20 Series LED HD Smart Fire TV is perfect for watching movies and playing video games. It's great to know that our product is enhancing your entertainment experience.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice picture, slow processing speed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, but with that said you shouldn’t get in a hurry using the TV. To cut the cost, I’m sure they had to use a substandard processor, and very little amount of internal storage, but with that said I’m watching my little 24” led tv for $59, until my 55” is delivered and hung on the wall two weeks from now.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts! It's great to hear that you're pleased with the picture quality. I understand your concerns about the processor and internal storage, which can impact the overall performance. It's good to know you have a backup TV to use in the meantime. I hope your new 55-inch TV meets all your expectations once it's delivered and set up. If you have any other comments or suggestions, we'd love to hear them. Thank you again for your support!
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv great quality! Great for kids room or small sitting room and also kitchen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, DennisW! We're glad to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is of great quality and perfect for a kids' room, small sitting room, or kitchen. Enjoy your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was everything I expected from best buy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little tv ever my cat has knocked it over like 5 different times and it’s still going strong lol I LOVE IT!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the **Insignia 24" Class F20 Series LED HD Smart Fire TV**! It’s great to hear that it has held up so well, even with your cat's playful antics. Durability is definitely a plus for any TV, especially in a lively household. If you have any other thoughts or questions about your TV or need recommendations, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good Tv for security system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use it for an NVR system. I have had it for 6 months now. Running as a charm

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Too smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound but too complicated a menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv so far.would recommend. It is a smart tv..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, RieannaM! We're glad to hear that you're enjoying your 24" Class F20 Series LED HD Smart Fire TV and that you would recommend it. If you have any other questions or need further assistance, feel free to reach out!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Get this TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a cord cutter, if you have a Fire Stick, it will load your options for your stick! You have to press the home button and scroll to inputs > antenna for your live cable tv.

    I would recommend this to a friend