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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5047 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,047 reviews
  • Rated 5 out of 5 stars

    Great little smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of these tvs so far. 2 for PC monitors and one for security monitor. Extremely reliable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! It's fantastic to hear that you've found these TVs to be extremely reliable for both PC monitors and a security monitor. Your continued trust in our product means a lot to us. If you have any other thoughts or experiences to share, we'd love to hear them!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for price needed a small tv for the work out room Was perfect for the treadmill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected with no real issues based on an unknown manufacturer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BillV,

      Thank you for your feedback! We're pleased to hear that your Insignia™ 24" Class F20 Series LED HD Smart Fire TV met your expectations without any issues. We strive to provide quality products, and it's great to know you're satisfied. If you have any further questions or need assistance, feel free to reach out. Enjoy your new TV! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat for price.ààaaaaaaaaaaaaaaaaaaaaaaaaàaaaaaaaa

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV! We're thrilled to hear that you found it to be a great value. If you have any other comments or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this tv again due to shipping ISSUES this is a great buy tbh.IT IS an amazing product it also has an internet browser on here a VARIETY OF DIFFERENT APPS

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the tv and its quality. Works wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it more than I expected. I love the voice talk back.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled to hear you're loving it even more than you expected, and especially that you're enjoying the voice talk-back feature. We appreciate your positive feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product nice quality will recommend kids love it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, YadiraA! We're delighted to hear that your kids love the Insignia™ TV and that you're pleased with its quality. Your recommendation means a lot to us. If you have any tips or favorite features you'd like to share, we'd love to hear them! Enjoy your TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    mr golden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and service have a long time customer and enjoy shopping at best buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that you found it to be a great price and enjoyed the service. It's wonderful to know that you've been a long-time customer and enjoy shopping at Best Buy. If you have any other comments or need assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice TVs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this TV I have four of these TVs in my house they all work good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying our TVs and that they all work well in your home. Your satisfaction is our top priority, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good little tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a small television. Well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for General purpose

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV works pretty well for a good general TV purpose it has all the requirements you just cannot use screen mirroring with your iPhone and your android phone and if there is a option to it's very difficult to set up

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Eddie, thank you for sharing your feedback on the TV. It's great to hear that it works well for general TV purposes. We apologize for any inconvenience you are experiencing with screen mirroring on your iPhone and Android phone. We will take this into consideration for future updates to make the setup process more user-friendly. Thank you for bringing this to our attention. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product speedy delivery. Would buy again from Best Buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're glad to hear you're enjoying your product and that you experienced speedy delivery. We appreciate your confidence in Best Buy and are happy you would choose to shop with us again. We look forward to serving you in the future. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV a few weeks ago. What more can I say? I highly recommend. The screen resolution is perfect for the type of lighting I have in my basement. The price combined with the quality of this TV is a sure winner!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice little TV that works well. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice television but needs work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television but not quite there. Great price for the tv. Difficult to set up. Looks for "antenna" instead of cable box. You have to be careful how you turn on the cable box and the tv. Very frustrating. Directions, what directions? Screen is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it so much! Although it a little bit small

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We are delighted to hear that your son loved the product. We apologize if the size was a bit smaller than expected. Your satisfaction is important to us, and we are committed to providing products that meet your needs and expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Buggy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a few issues This TV provides good sound and picture but it seems to have trouble staying in sync with our home internet. It often lags behind, reloops tv for hours, has trouble shutting down. The sound still plays when the TV turns off. Weird!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    32" Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, picture. Excellent deal for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a kids room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More difficult than others to hook up subscripted services.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your feedback. We're sorry to hear that you found it more difficult to hook up your subscribed services on your Insignia product compared to others. We appreciate you sharing your experience. - Carl | Insignia Products BBY-ExBrand_Insignia