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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5055 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 5,055 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. Not very tech/tv savy so, it was very easy to get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues bought it for my mother for her bedroom and she is enjoying it very much. No issues. 1 concern was the sound level since her hearing is very poor and she has no problems hearing it clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr golden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and service have a long time customer and enjoy shopping at best buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that you found it to be a great price and enjoyed the service. It's wonderful to know that you've been a long-time customer and enjoy shopping at Best Buy. If you have any other comments or need assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it more than I expected. I love the voice talk back.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled to hear you're loving it even more than you expected, and especially that you're enjoying the voice talk-back feature. We appreciate your positive feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice TVs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this TV I have four of these TVs in my house they all work good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying our TVs and that they all work well in your home. Your satisfaction is our top priority, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product nice quality will recommend kids love it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, YadiraA! We're delighted to hear that your kids love the Insignia™ TV and that you're pleased with its quality. Your recommendation means a lot to us. If you have any tips or favorite features you'd like to share, we'd love to hear them! Enjoy your TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product speedy delivery. Would buy again from Best Buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're glad to hear you're enjoying your product and that you experienced speedy delivery. We appreciate your confidence in Best Buy and are happy you would choose to shop with us again. We look forward to serving you in the future. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Buggy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a few issues This TV provides good sound and picture but it seems to have trouble staying in sync with our home internet. It often lags behind, reloops tv for hours, has trouble shutting down. The sound still plays when the TV turns off. Weird!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it so much! Although it a little bit small

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We are delighted to hear that your son loved the product. We apologize if the size was a bit smaller than expected. Your satisfaction is important to us, and we are committed to providing products that meet your needs and expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money great delivery on time no damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to replace my LG in the kitchen the LG didn't seem to keep the Wi-Fi connection very well so I replaced it with this unit and I'm glad I did this unit is excellent thank you very much no problems with Wi-Fi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to learn the new system because it's not Roku and there are more steps than I'd like to get to network and it took time at lot of time to load and transfer apps. but once done it's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible buy!!! Originally purchased product to be used as an alternative to just a computer monitor. After seeing the features and benefits, it is now a television in my kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Tv on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it a 3 stars because the sound on the TV is awful mostly to low to hear had to add to my Bluetooth speaker and no matter what sound setting I try commercials are loud and some movies to low. Other then that video is great the diffrent video settings are great Alexa is easy to use oh and the only other thing I didn’t like there is hardly any storage for apps you have to add either 32gb usb drive in the back and the internet browser is ok but I recommend using a wireless keyboard and mouse there is only one usb though so o don’t know if you can add a usb hub. Hear you can play games with the Luna Game Controller but haven’t bought one as of yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent small TV for Excellent value. Worked like a charm from the very beginning. Very easy to set up. You cannot buy a TV like this for the price of a remote with voice control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast courteous service. I was in and out extremely fast. No delay

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're pleased to hear that you experienced fast and courteous service without any delays. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great for a kids room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More difficult than others to hook up subscripted services.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your feedback. We're sorry to hear that you found it more difficult to hook up your subscribed services on your Insignia product compared to others. We appreciate you sharing your experience. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent tv for the money. easy to use. great for a small room or kid tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for small spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the location - kitchen. We are excited.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! A kitchen is a great place for a TV. We're glad you're excited about it and that it's working well in that location. Enjoy! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv. It is an Amazon tv tho so when you get it remember to sign into your Amazon account.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you think the TV is great. Just a friendly reminder to sign into your Amazon account to get the most out of your new Amazon TV. Enjoy your viewing experience!
      Keith | Insignia Support BBY-ExBrand_Insignia