Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- |
- SKU:
- 6491295
Customer reviews
Rating 4.6 out of 5 stars with 5073 reviews
(5,073 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great features and screen at a good price.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a delight. Upgraded from a regular tv of similar screen size. Love the smart features. I use a lot of YouTube, Rumble, and Roku and this is great.
I would recommend this to a friendRated 3 out of 5 stars
New FIRE OS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize It was a Fire Tv till I picked it up. Was looking for a cheap TV Monitor and thats what I use it for. Once I found out it was a Fire TV, I tried to sideload apks to it. However this tv uses a Linux OS and can't be sideloaded. Just FYI in case anybody is Looking for a Android Fire TV OS. This one is Not it. However as a cheap monitor and I'm not using anything Amazon. It's fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that the TV is serving your needs as a monitor, even though it wasn't what you initially expected. Your insights about the Linux OS and sideloading limitations are valuable for others considering this product. Your feedback helps us understand how our products are being used and where we can make improvements. Keith | Insignia Support
Rated 4 out of 5 stars
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goog tv for the price and to be used as a secondary tv.
I would recommend this to a friendRated 5 out of 5 stars
Awesome tV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please buy this TV if you are looking for a compact and a nice tV
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your recommendation of the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're glad to hear that you find it compact and nice. Your positive experience is important to us, and we appreciate you sharing it. If you have any other thoughts or suggestions, we'd love to hear them. Enjoy your TV! Jeth | Insignia Support.
Rated 3 out of 5 stars
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ultimately ended up exchanging the 24" for a 32" because it was too small for the space. The new one was a pain to set up with the Spectrum remote but had to do it because mom has Alzheimer's and can't work with two remotes. Great picture and sound for such a small TV. Great price. Wish there were TV options that weren't smart TVs to make it easier to set up if you don't need those features.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We appreciate you sharing your experience with us. We understand the challenges you faced with setting up the new TV, especially considering your mom's needs. It's great to hear that you are satisfied with the picture and sound quality, as well as the price. We will take your comments about non-smart TV options into consideration as we strive to improve our product offerings. Keith | Insignia Support
Rated 5 out of 5 stars
Nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, especially for those familiar with firestick.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, SarahR! We're glad to hear that you find the Insignia™ 24" Class F20 Series LED HD Smart Fire TV very easy to use, especially if you're familiar with Firestick. Your feedback is greatly appreciated. If you have any other comments or questions, feel free to reach out. Enjoy your TV!
- Shiela | Insignia Support
Rated 5 out of 5 stars
A Firetv For Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money! Perfect in the office or for the kitchen. Has 3 hdmi ports, hooked up to my dvd player and my old vhs tape player. Really worth it.
I would recommend this to a friendRated 4 out of 5 stars
Right size for bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really hard to set up and program for me, salesman said it was easy and it was not. Still not set up correctly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the difficulty you experienced with the setup and programming. Your comments are important to us, and we will use them to improve our instructions and support. We appreciate your patience and understanding.
Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not convenient for OTA tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because I mostly watch OTA tv, this is a pain in the neck. I added an external tuner as a result. The picture is good.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Bedroom TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These TVs are perfect for a youngster bedroom I bought 2 for my great granddaughters Wi-Fi and Bluetooth allowing full access to a range of educational shows and entertainment
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Buggy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a few issues This TV provides good sound and picture but it seems to have trouble staying in sync with our home internet. It often lags behind, reloops tv for hours, has trouble shutting down. The sound still plays when the TV turns off. Weird!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great cost-effective TV solution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this couldn't be beat, especially with the FIreTV interface thrown in. It seems to work well, especially for watching content from Amazon Prime.
I would recommend this to a friendRated 5 out of 5 stars
Tv was excellent and easy to set up with streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv works exquisitely! Right when I opened the box and set my tv up with streaming, it worked clearly with no problem. I would by it again!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with your TV! It's great to hear that it worked seamlessly right out of the box. If you have any other comments or need further assistance, feel free to reach out. - Carl | Insignia Products
Rated 5 out of 5 stars
Great for the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for watching movies and playing the video game.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi April,
Thank you for your fantastic review! We're delighted to hear that your Insignia™ 24" Class F20 Series LED HD Smart Fire TV is perfect for watching movies and playing video games. It's great to know that our product is enhancing your entertainment experience.
If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
Rated 4 out of 5 stars
Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV arrived intact with all the parts. It was delivered on time. It is good quality for the price paid.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're pleased to hear that your Insignia™ 24" Class F20 Series LED HD Smart Fire TV arrived on time and in perfect condition. It's great to know that you're satisfied with the quality for the price paid. If you have any other feedback or need assistance, feel free to reach out. Enjoy your new TV!
- Shiela | Insignia Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Perfect fit, great deal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and fit just right in the space we had available.
I would recommend this to a friend Rated 5 out of 5 stars
Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money great delivery on time no damages.
I would recommend this to a friendRated 5 out of 5 stars
mr golden
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great price and service have a long time customer and enjoy shopping at best buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that you found it to be a great price and enjoyed the service. It's wonderful to know that you've been a long-time customer and enjoy shopping at Best Buy. If you have any other comments or need assistance, feel free to reach out! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Works perfectly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am using this in a very rural area where I don’t get local channels even with an outdoor antenna. The fire tv works great and gives us a wide variety of shows to watch.
I would recommend this to a friendRated 5 out of 5 stars
Nice TVs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this TV I have four of these TVs in my house they all work good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying our TVs and that they all work well in your home. Your satisfaction is our top priority, and we appreciate your support.
- Carl | Insignia Products



















