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Customer Ratings & Reviews

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$63.99
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Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 5047 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 5,047 reviews
  • Rated 5 out of 5 stars

    CJ Nelson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 25" Insignia tv as replacement for a Samsung unit. The nee TV works great and was easy to set up with HDMI cable. Nice little tv...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my niece! Well received, she was excited!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that it made a great Christmas gift for your niece and that she was excited to receive it. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great cost-effective TV solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this couldn't be beat, especially with the FIreTV interface thrown in. It seems to work well, especially for watching content from Amazon Prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this brand before and works well. Price was even better!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review of the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that you're a returning customer and that our product continues to meet your expectations. It's great to know that you found the price even better this time around.

      If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV and easy to set up. It was a great value as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that you found the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV to be nice and easy to set up. It's great to know that you also found it to be a great value.

      If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Oh, NO THEY DIDN'T.....OH, YES THEY DID!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! I bought it for my children's room! Great parental controls that prompt passwords which is a huge helpto monitor their eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the little one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my daughter so she can watch her shows. UI can be a tad slow, not as snappy as I would like but for her use, it works just fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for choosing our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV for your daughter. We appreciate your feedback regarding the UI speed. We're continuously working to improve our products, and we'll certainly take your input into consideration. If you have any questions or need assistance in the future, please feel free to reach out. We hope your daughter enjoys watching her shows! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Good bedroom tv

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about six months and a nice bedroom tv to watch the news while getting ready for bed. The price was lower than a dinner out for two one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, fits needs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed when we found ourselves short a TV for the extra room when our recent college grad moved out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv. Installed it in my camper. Has a good channel search function, speakers and crystal clear display. No regrets on this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote sold separately for fire tv that requires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this product as an open box in new condition. Fire TV require a remote especially this one. When I returned to the store to ask, I was told if it wasn’t in the box that it didn’t come with it which it’s ridiculous for a fire tv to not have a fire remote. I ended up having to pay full price for the remote that should have came with the tv and warranty during another visit because nothing on or in the box was found to say it wasn’t. I feel like this was just to get extra money and I’m dissatisfied with the TV

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Dissatisfiedcustomer1, for sharing your experience with the Insignia 24" Fire TV. We’re sorry to hear about the confusion regarding the remote and the added costs you faced. We understand your disappointment and appreciate you taking the time to provide this valuable feedback, it helps us address packaging clarity and expectations. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Easy to Work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv with options and has a great picture...easy to work

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great! We're glad you're happy with the TV's features, picture quality, and ease of use. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv i needed one for the kitchen but was limited to a cable tv now with the built in wi fi i dont need to go up on thesecond story roof to adjust the antenna anymoore!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am using this in a very rural area where I don’t get local channels even with an outdoor antenna. The fire tv works great and gives us a wide variety of shows to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, needed a small TV for the bedroom and with WiFi & antenna I receive endless channels and access to the Internet. Very strongly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect fit, great deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and fit just right in the space we had available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift with the purchase of a 75' smart tv. Nice

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that you received our product as a gift with your 75' smart TV purchase and that you find it nice. We strive to provide added value and enhance your overall experience. Your support is greatly appreciated.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing buy love the product I would definitely recommend this product to people who love to enjoy high resolution at a wonderful price just see for your self trust me !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Insignia 24" Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine but was uncertain about it for awhile since I had to have a Cox rep out 3 times because it wouldn't find the cable signal. Finally, the Cox box was changed... it has now run 2 weeks without failure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REVIEW OFF FIRE TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Odd Time Lapses, Pretty Good Reception A Lot Of Features...

    I would recommend this to a friend