Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- |
- SKU:
- 6491295
Customer reviews
Rating 4.6 out of 5 stars with 5054 reviews
(5,054 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Remote Control Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with the remote not functioning properly. It would turn the device on and off so we knew it was paired, but it would not navigate through the opening screens (i.e. "select your language"). There are no obvious buttons on the monitor itself to navigate without the remote. Unit had to be returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, BenisJ. We're sorry to hear about the issues you experienced with the remote control. It sounds like a frustrating situation, especially when you couldn't navigate through the setup screens. We appreciate your feedback and will use it to improve our products. If you decide to give us another chance or need assistance with any other product, please don't hesitate to reach out. Thank you for sharing your experience. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great, no problems at all. I have it in a guest bedroom, and it does take up a lot of space.
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, works great! Had a Vizio that lasted a whole two and a half years, dealt with issues the entire time. So nice to have a tv now that is reliable.
I would recommend this to a friendRated 5 out of 5 stars
Good smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price, it works well, has a HDMI port and Ethernet port we plug it into the router so I can't review the wifi. Connection .
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv i love the built in alexa! I will definitely be purchasing another.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Tonym! We're thrilled to hear that you love the Insignia™ 24" Class F20 Series LED HD Smart Fire TV and its built-in Alexa feature. It's wonderful to know that you're considering purchasing another one. We appreciate your support and look forward to serving you again! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television works great, great size for what I need.
I would recommend this to a friend Rated 5 out of 5 stars
24In insignia tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great graphics and tv as small as is it is better then my other bigger amazon fire tv definitely would recommend buying
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .thank you so much for sharing your amazing experience with our Insignia 24" Class F20 Series LED HD Smart Fire TV. We're thrilled to hear that you're loving the graphics and overall performance of this compact TV. We're particularly happy to hear that you're finding it to be a better option than your larger Amazon Fire TV. The compact size and portability of this TV make it a great option for those who want a convenient and easy-to-use streaming device. We hope that you will consider us again in your future purchases. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Rated 5 out of 5 stars
Awesome smart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the insignia smart tv,I love fire tv but I have never had issues with any of their products
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your positive experience with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We’re thrilled to hear that you love the product and have had a seamless experience with Fire TV and Insignia devices.
If you have any further thoughts or feedback, please feel free to reach out. We appreciate your insights and support! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 4 out of 5 stars
Smarter than me TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd TV(Non-cable) for bedroom, so i could get Court TV etc. Senior not realizing more of a steaming TV without channel buttons, so quite a learning curve for me to operate, but getting the hang of it. Great value for all the channels & Pluto TV & more.
I would recommend this to a friendRated 5 out of 5 stars
Great and affordable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for our guest bedroom and office. Work for what we need it to. Connected to our home Alexa and everything just works seamless!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I had it before I love it easy to use and program
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that you love it and find it easy to use and program. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your TV, MelissaP! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television with great smart features. Truly quality product.
I would recommend this to a friendRated 5 out of 5 stars
32
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in the box waiting to put it to use will be soon
I would recommend this to a friendRated 3 out of 5 stars
Owner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice TV very smart helps us with apps not bad
I would recommend this to a friendRated 4 out of 5 stars
Great little TV for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $59 who could beat the price on this TV good picture quality good sound
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's a fantastic deal! We're thrilled you're happy with the picture and sound quality, especially at that price point. It sounds like you got a great value. Enjoy your new TV! - Carl | Insignia Products
Rated 5 out of 5 stars
Perfect size for bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tiny little baby screen for my child's room. Also get a screen protector for your next tv
I would recommend this to a friendRated 5 out of 5 stars
Love this tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was quick and the price was fantastic! I love this tv.
I would recommend this to a friendRated 5 out of 5 stars
Great mini tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cute tv for my bathroom. I would even but in my kitchen. Smart tv works very well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Missy2005, thank you for your review! We’re thrilled to hear that you love your Insignia™ 24" Class F20 Series LED HD Smart Fire TV. It’s great to know that it fits perfectly in your bathroom and that you’re considering getting another one for your kitchen. We’re glad the smart TV features are working well for you. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Rated 4 out of 5 stars
Miss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good TV and I am happy with my purchase and with the sales person
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback. We are pleased to hear that you are happy with your Insignia TV and had a great experience with our sales team. Your satisfaction is important to us, and we are committed to providing excellent products and service. We appreciate your support and look forward to serving you again.
Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! The only downside is there is a timer set that you cannot turn off, we used it for a menu, and would shut off after 20 minutes
I would recommend this to a friend



















