Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Mediocre but decent price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so. Good price. Unless you dig deep into the menu settings, the TV always reverts to the streaming channels instead of the HDMI input you select (so the input has to be changed every time you turn the TV on). My FIOS remote won’t learn the code to control the TV for anything. Nice picture
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We appreciate your insights as they help us improve our products.
We're glad to hear that you find the price to be reasonable and that you enjoy the picture quality. However, we sincerely apologize for the inconvenience you've experienced with the input settings and remote compatibility. We understand how frustrating it can be when a device does not function as expected.
To address the issue of the TV reverting to streaming channels, we recommend checking for any available software updates, as these can sometimes improve functionality and user experience. Additionally, if you continue to face challenges with your FIOS remote, please reach out to our customer support team for assistance, as they may be able to provide specific solutions for remote programming.
Your feedback is invaluable to us, and we will take it into consideration as we strive to enhance the performance of our products. Thank you for choosing Insignia, and we hope to serve you better in the future.
Great mini tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cute tv for my bathroom. I would even but in my kitchen. Smart tv works very well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Missy2005, thank you for your review! We’re thrilled to hear that you love your Insignia™ 24" Class F20 Series LED HD Smart Fire TV. It’s great to know that it fits perfectly in your bathroom and that you’re considering getting another one for your kitchen. We’re glad the smart TV features are working well for you. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television with great smart features. Truly quality product.
I would recommend this to a friendREVIEW OFF FIRE TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Odd Time Lapses, Pretty Good Reception A Lot Of Features...
I would recommend this to a friendInsignia™ - 24" Class F20 Series LED HD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the kitchen! Everything is built in so no external boxes or speakers are required, which keeps the clutter to a minimum
I would recommend this to a friendGreat
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I had it before I love it easy to use and program
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that you love it and find it easy to use and program. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your TV, MelissaP! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
BEST BUY - price and quality that meet the need!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a product to replace old tv in bathroom. Perfect tv for a game day on weekend that offers good visual quality and audio.
I would recommend this to a friendGfe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I already had an Amazon Account. The USB input not only show pictures it also reads the Music File and can play it.
I would recommend this to a friendInsignia firetv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS INSIGNIA FIRETV HAS QUALITY AND NICE RECEPTION. WEE USED THIS TELEVISION IN THE BEDROOM. MY 11YEAR OLD NIECE WATCH IT WITHOUT ANY INCIDENTS
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv for my little ones room. I don't need a firestick and there are 3 HDMI ports that I am able to hook up their electronics.
I would recommend this to a friend32
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in the box waiting to put it to use will be soon
I would recommend this to a friendLove my new tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the display and features on the insignia television.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review! We’re thrilled to hear that you’re loving the display and features of your Insignia television. It’s great to know that the quality and functionality are meeting your expectations.
If you have any specific features you particularly enjoy or if there’s anything you’d like to see improved, feel free to share! Your feedback helps us continue to enhance our products and services.
Thanks again for taking the time to let us know about your positive experience. Enjoy your TV! Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Good TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like fire TVS but usually buy another brand. Saw this one for $75 for the kitchen and could not pass it up. A little slower loading apps but works well. Would buy again.
I would recommend this to a friendRemote Control Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with the remote not functioning properly. It would turn the device on and off so we knew it was paired, but it would not navigate through the opening screens (i.e. "select your language"). There are no obvious buttons on the monitor itself to navigate without the remote. Unit had to be returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, BenisJ. We're sorry to hear about the issues you experienced with the remote control. It sounds like a frustrating situation, especially when you couldn't navigate through the setup screens. We appreciate your feedback and will use it to improve our products. If you decide to give us another chance or need assistance with any other product, please don't hesitate to reach out. Thank you for sharing your experience. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little TV for the price. Only complaint is that it won't work with the Echo Dot's stereo feature using the TV speakers. Would have been nice to hear what's on the TV from multiple rooms but not a deal breaker.
I would recommend this to a friendLove this tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was quick and the price was fantastic! I love this tv.
I would recommend this to a friendGreat Tv and Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Tv, Great screen, I love that you can speak into the remote with one button. Thank you for your great service!
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV too small but I’ll work with it, I though it would be close to the size I already had, but it’s not. I need a bigger size.
I would recommend this to a friend- Cons mentioned:Remote control
Remote sold separately for fire tv that requires
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this product as an open box in new condition. Fire TV require a remote especially this one. When I returned to the store to ask, I was told if it wasn’t in the box that it didn’t come with it which it’s ridiculous for a fire tv to not have a fire remote. I ended up having to pay full price for the remote that should have came with the tv and warranty during another visit because nothing on or in the box was found to say it wasn’t. I feel like this was just to get extra money and I’m dissatisfied with the TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Dissatisfiedcustomer1, for sharing your experience with the Insignia 24" Fire TV. We’re sorry to hear about the confusion regarding the remote and the added costs you faced. We understand your disappointment and appreciate you taking the time to provide this valuable feedback, it helps us address packaging clarity and expectations. Tine | Insignia Support
- Cons mentioned:Remote control
Disappointed in the remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for kitchen to replace older TV that wasn’t “smart”. The TV is fine although the remote does not have numbers to key in selected channel. Will not pair with a universal remote nor with the Direct TV remote. Don’t understand the reasoning behind a numberless remote. Choices for a 24” tv are limited which is the only reason we haven’t returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarkJ,
Hearing your feedback is important so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia at 1-877-467-4289 so we can better assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/