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Customer reviews

Rating 4.6 out of 5 stars with 5055 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 5,055 reviews
  • Rated 5 out of 5 stars

    Perfect tv for what I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Just the right size were I intended to put it. Good color and sound. Easy to set up to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why I'm delighted with my Insignia Firefly 24|"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous value; works well in my wife's library, and my office. Doesn't have to mounted and so is very transportable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value value value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value! Works perfect as a long term monitor with smart capabilities

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JoeD, thank you so much for your positive review! We're thrilled to hear that you're finding the Insignia™ 24" Class F20 Series LED HD Smart Fire TV to be a great value and perfectly suited for your needs as a long-term monitor. It’s wonderful that the smart capabilities are enhancing your experience. If you have any questions or need assistance in the future, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m satisfied with this product. Although I had to return the first one less than two weeks after I purchased it. There was an issue with the HDMI input

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv product with a firestick inside nice combination

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're pleased to hear that you find the TV product with the Firestick a nice combination. Your satisfaction is our top priority, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia Fire TV is AWESOME!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can turn on my TV from my Echo Dot! I can open TV apps from my Echo Dot! Great functionality and many apps to choose from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Everything as advertised. Great for a second bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love the tv. I didn’t have to install any streaming services I already use; just name and password

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv does everything that it needs to do. I am quite surprised on how quick the operating system is for the price. I own other units that are a lot more expensive, and aren’t as responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our college daughter and her dorm, everything they need

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is a perfect fit for your college daughter and her dorm. It's great to know that it has everything she needs. If you have any other questions or need further assistance, feel free to reach out. Enjoy the TV! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Disappointed in the remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kitchen to replace older TV that wasn’t “smart”. The TV is fine although the remote does not have numbers to key in selected channel. Will not pair with a universal remote nor with the Direct TV remote. Don’t understand the reasoning behind a numberless remote. Choices for a 24” tv are limited which is the only reason we haven’t returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarkJ,

      Hearing your feedback is important so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia at 1-877-467-4289 so we can better assist you.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    pretty good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv but youtube has glitches with audio somtime

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi mississippij,

      Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're glad to hear that you find it to be a good TV overall. We're sorry to hear about the audio glitches with YouTube. Your feedback is important to us, and we'll look into this issue to improve our product. Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom wanted a small television for her bedroom and she is more than happy with everything about this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. It’s a bit small, so be aware of that before purchase. Other than that works great, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small areas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy but gets the job done. Small tv for kids room working great has Amazon fire tv beautiful color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    itty bitty TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing our old Insignia TV in the bedroom. It's much thinner and the Fire is built in. works great and very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Best0

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was social answered all questions again and again. He was neat cleaned up after job was finished. Wish he could come back have more questions I'm a senior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews swayed my decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Best Buy brand TV.. I read reviews before buying and they were all positive..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We are glad to hear that you had a positive experience with your Insignia 24" Class F20 Series LED HD Smart Fire TV from Best Buy. It's always reassuring to see positive reviews before making a purchase. If you have any specific features or aspects of the TV that you particularly enjoy, feel free to share them with us. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Unbelievable Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this TV at 9am and it was delivered at 10:45!! That's unbelievable! We love BBuy and their Tech warranty policy is worth every penny! Enjoy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are older adults and find it overwhelming to sort through all the options.

    I would recommend this to a friend