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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5055 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 5,055 reviews
  • Rated 5 out of 5 stars

    DONT need cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for me and I Love it…. I Love the Apps Best Tv Ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24" insignia firestick tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice. best deal. comes with free Alexa. small but I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was a great deal and was worth it, I paid $65.00 and added a five year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good for price. Doesn’t sound very great when you put the volume to loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Getaway entertainment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price line. Nice display that is crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    master TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it much it is the one was looking for it clear screen and best voulm thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome! However I will NOT return to Best Buy for any future business. The people were too busy to help. I stood and waited for what seemed like 10 minutes or more while people in black shirts talked asking themselves. It was myself (65yr old) and my special needs granddaughter(blind) once I finally got the attention of a person,, I was trying to get more information about the best deal.. I ended up just buying the smallest because the person want interested in making a sale, she wanted to get back to the conversation!? I paid and left.. I have a blind kid with a cane and not one person offered to assist us out the door.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you loved the Insignia 24" Class F20 Series LED HD Smart Fire TV! However, we're deeply sorry to hear that your experience at our store was not up to par. We apologize for the lack of attention and assistance you received from our team members. We strive to provide excellent customer service, and it's unacceptable that you had to wait for so long and were not offered assistance with exiting the store. We understand the importance of inclusivity and regret that no one offered to assist your special needs granddaughter with her cane. We will take your feedback seriously and work to improve our customer service standards, ensuring that every customer, regardless of ability, receives the attention and respect they deserve. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    24” smart tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my camera and let me tell u that ur works fabulous! No issues at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small tv for small room

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small tv to use in my little room with bright screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pefect for what i needed. Prefer Fire TVs over Roku. They incorperate with my smart home better. For $79.00 well woth it! Black Friday deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meal time TV viewing of news channel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is not fully installed. I am still working on a cable problem that requires re-routing through the rafters. Awaiting for a young person to show up who can crawl through a crawl space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not pay attention to the size of the TV before purchasing and had to return this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 inch fire TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV. Always great experiences with this brand of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Why

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is right size good picture but got it to watch Apple TV but it won’t play Apple TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be weary of open box excellent not being complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the price was right on this open box, excellent condition TV, open box. Excellent was not have this TV should’ve been listed as it was missing one of the two pieces for the stand., upon looking around online, it was gonna cost me more to get that piece of stand then it would be to return the TV and just buy one that wasn’t an open box. Luckily, I found a use for it on the wall and was able to put it up on the wall and not actually need the stand but for it to be listed as open box excellent that means it’s in perfect shape and it’s not missing any parts therefore I feel that it should’ve been a couple dollars cheaper but again it is what it is, but I will definitely be a little more cautious when I’m buying something that’s open box after this one was missing pieces and listed as excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome little tv worth the money!!!! It has all the apps you need and remote is fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New small tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a "good buy" and service tech was helpful when he set it up. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv. Sometimes it glitches and doesn’t turn off. I turn it off and the picture turns off but the sounds continues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and does it well. Well priced and can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insginia 24" HDTV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Rich colors and contrast make viewing this screen a great experience. Lots of options to work with for set up.

    I would recommend this to a friend