Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5071 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 5,071 reviews
  • Pros mentioned:
    Picture quality, Price, Size

    Rated 5 out of 5 stars

    Guess Room Tv

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. The price was good. It fits my space perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great starter TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insignia has great picture and sound quality. It is a great starter TV for small bedrooms and or small spaces. It is very easy to mount or you can attach the stand and place it on your TV stand. I like the build in FireTV app. I'm able to stream different streaming services. The volume easily goes from low to loud and you do not need to add a sound surround bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the quality of this TV. The setup was very easy, quickly able to link my Netflix and Amazon Prime accounts. It streams from these services very well which was the reason for purchasing this set. Based on this experience, I am considering purchasing a 55" as well. I would definitely recommend this to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price. Good image, very light unit. Amazing deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Nice little tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv. I use it to stream football on Hulu while I cook. I also use it as a second monitor to read chat while I stream. Great for travel as well. The picture is pretty good for the size, the sound isn't the greatest. I just connect a speaker to it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review! We’re glad to hear that you’re enjoying your Insignia™ 24" Class F20 Series LED HD Smart Fire TV. It sounds like it’s a versatile addition to your setup, perfect for streaming football, reading chat while you stream, and even for travel.

      We appreciate your feedback on the sound quality. Connecting a speaker is a great solution to enhance your viewing experience. If you have any questions or need further assistance, please feel free to reach out.

      Enjoy your TV! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Tv for kitchen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect kitchen TV. Great size with a great clear picture. The sound is awesome! I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I would buy again Great little Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived within a few days. Set up was easy. Price was good it was an open Box in excellent condition. I got it for my bathroom. The picture is Great and the Sound works very well. I had speaker's ready to use but did not need them. This Open Box had to New. Was able to get a lot of local channels and tons of free tv series and Movie channels. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Insignia 24" "Smart Fire TV"

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were amazed! For the price it's a great TV. We replaced a small (19") Samsung in the kitchen that wasn't a smart TV and it was also 13 years old (but still working). The sound was so tinny on the Samsung we got a small sound bar for it. This one doesn't need one, it's not great but at least you can stand to listen to it. Easy to set up. Really can't think of anything negative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good tv for truck

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my husband truck and he love it. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size, Tv size

    Rated 4 out of 5 stars

    Tony's TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal size for a bedroom. Excellent picture and sound. Really enjoying the features of this Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Good tv for travel trailer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. I bought this for my travel trailer. Small size but has a lot of features mainly because of the Fire TV function. I have couple fire TV and stick and this one is addition to them. I connect the tv to my phone hotspot when we are camping to stream movies. Has a really good sounds too. Will recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 2 out of 5 stars

    Mediocre at best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m struggling to understand so many positive reviews. We’ve owned soooooo many smart tvs so definitely know what we like. I bought 2 of these for my daughters but only kept one and only because I had already opened and set it up or would have returned both. Pros: very reasonably priced when on sale Lightweight Decent image Shipping was quick Cons: setup was a pain Interfacing is horrible and not easy to use, Vizio and Roku have much better interfacing for ease of use Sound is THE worst I have ever experienced. You have to turn the thing up to 30, yes 30 to even hear it slightly Settings features are mediocre and setting up a sleep timer is annoying as it offers 5 minute increments which just seems unnecessary and once you set the time you still have to back all the wait out while other tvs just leave once set.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!


      Thank you very much for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Only one con I love these TVs

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Insignia TV, and I couldn't be happier with my choice! I have three Insignia TVs in my home, and they have served me well for years. The picture and sound quality are fantastic, making every movie night a delight. One of the standout features is the built-in Fire TV(better known as for stick) functionality, which means I don't need any extra devices or attachments. Plus, the TV connects seamlessly to Alexa, allowing for easy voice control. If you have other Alexa devices, you can pair them easily. For instance, when my doorbell rings, the video of the person pops up in the corner of the TV, which is a really cool feature! While the remote control battery life doesn’t last very long—I find myself replacing the batteries almost every month—the TVs themselves have proven to be durable and reliable. If you're considering a new TV, I highly recommend checking out Insignia before settling on another brand. You won’t regret it! I tell everyone when visiting my home about the TVs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed and enthusiastic review of the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We're thrilled to hear that you are so satisfied with your Insignia TVs and that they have served you well over the years. It's great to know that the picture and sound quality enhance your movie nights and that the built-in Fire TV functionality and Alexa integration add convenience to your experience.

      We appreciate your feedback regarding the remote control battery life and will take it into consideration. Your recommendation means a lot to us, and we're glad to hear that you share your positive experiences with others. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Great price! I use it in my home office to stream news in the background (or baseball games).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Affordable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable & good quality back up tv. Efficient & compact. Provides all my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    BUY THIS FOR THE PRICE!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous TV that stopped working suddenly. Immediately decided to purchase the Amazon Fire TV (smart) to replace the non-working television after comparing features and apps and at a decent price from otherwebsites. Beautiful picture and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Easy for senior citizen to plug in and set up. Good picture and sound. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Kids room

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my son's room. He doesn't want a lot of TV just kind of when he's sick and laying in bed. We have had a little trouble with the remote. My son dropped it and it kind of was on the Fritz For about a week. Its fine now. I do wish it was a little more customizable because some of the ads are appropriate for children.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy, great smart TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my over 10 year old TV that actually lasted me a long time. I wasn’t interested to buying something big and expensive, so I bought this TV when it was on sale. So far I love it, so easy to navigate through, lightweight to move around, perfect sound quality. Very satisfied !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great TV for the Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a "Smart" TV replacement for the Kitchen Counter. This was the right size and definitely the right price. The set up was simple for an old person like me. Much easier than my other two Samsung TVs. The remote is very good and simple to use. Definitely will look at these for any other replacements

    I would recommend this to a friend