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Customer reviews

Rating 4.6 out of 5 stars with 5055 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 5,055 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service when tv was purchased and set up. Love dealing with Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Did Not Last A Month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV started having issues 2 weeks after it was installed. It would just stop displaying live tv (antenna is wired). When streaming, it would be unable to play titles, then repeatedly instruct you to unplug, which was difficult as I would have the move furniture and get a ladder. When it worked, the picture was great! We returned and Best Buygave us amazing customer service, allowing us to upgrade.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with your TV shortly after installation. We understand how inconvenient it must be to repeatedly unplug the TV, especially when it requires moving furniture and using a ladder. It’s great to know that when it worked, the picture quality met your expectations. Your comments are important to us, and we’ll use them to improve our products and support services. Thank you for sharing your experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best Buy & Geek Squad - Perfect Together!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys are excellent! They are knowledgeable, friendly, and always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small but I love it. We bought it for my dad to use at the veterans home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for our RV but can’t get it to go past the first setup screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insigna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle too big for what I wanted, but suits my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low price for new year sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv like how the channels come in from the already subscribed services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year later, Tv Still Going strong and my son Uses it 24/7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24" Insignia tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was aok. Wish they still could read DVDs and had a 19" screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s not a bad TV. It is good enough for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a last minute purchase and well worth it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and great and amazing also very cool to watch tv on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pass this one by!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for my use, but disappointed. Picture not as clear as it can be, and speaker is in the back of tv. I purchased this as a replacement for my kitchen tv. The sound is muffled since it's on the counter and picture is not as clear as my 15 yr old tv was. You get what you pay for...although that was not an expensive tv either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for streaming but the regular TV channels blink off and on, But I use it in the kitchen.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're glad to hear that it's perfect for streaming and that you find it useful in your kitchen. Your insights are valuable to us and help us continue to improve our products. Enjoy your TV! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy with this TV & Dual Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a dual monitor and as a tv. Working very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24” Insignia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 24” Insignia TV. Nice TV but hate the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    F20 24 inch Insigna TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    F20, 24 inch Insigna TV. It's okay for a secondary set.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but I had to return it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a real Roku because Amazon wants you to use all their apps and sign up under their Amazon account. I accidently went under parental controls and it locked me out of my own account and every time I went to a new app I had to use my pin to get signed in. Too much work. I returned it. I also read the reviews and decided not to keep it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that my desk wasn't big enough for the 32" model.

    I would recommend this to a friend