Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
Sup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
I would recommend this to a friendHappy with this TV & Dual Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this as a dual monitor and as a tv. Working very well.
I would recommend this to a friendLOVE IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that my desk wasn't big enough for the 32" model.
I would recommend this to a friendScreen broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke easily after a few months when it was accidentally tipped over. Screen shattered almost like a cellphone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear that the screen of your Insignia 24" Class F20 Series Smart Fire TV shattered after being accidentally tipped over, Landlord. We understand how disappointing it is when a TV is damaged, especially after only a few months.
While accidental damage like tipping is not typically covered under warranty, we still want to express our regret for your experience. If you have any questions about the product or need assistance with anything else, please don't hesitate to contact Insignia Support directly at 1-877-467-4289. - Mae | Insignia Support
- Pros mentioned:Picture quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good and great and amazing also very cool to watch tv on
I would recommend this to a friend Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product it works for me for the best entertaiment
I would recommend this to a friendOK but I had to return it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a real Roku because Amazon wants you to use all their apps and sign up under their Amazon account. I accidently went under parental controls and it locked me out of my own account and every time I went to a new app I had to use my pin to get signed in. Too much work. I returned it. I also read the reviews and decided not to keep it.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Did Not Last A Month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV started having issues 2 weeks after it was installed. It would just stop displaying live tv (antenna is wired). When streaming, it would be unable to play titles, then repeatedly instruct you to unplug, which was difficult as I would have the move furniture and get a ladder. When it worked, the picture was great! We returned and Best Buygave us amazing customer service, allowing us to upgrade.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with your TV shortly after installation. We understand how inconvenient it must be to repeatedly unplug the TV, especially when it requires moving furniture and using a ladder. It’s great to know that when it worked, the picture quality met your expectations. Your comments are important to us, and we’ll use them to improve our products and support services. Thank you for sharing your experience. Keith | Insignia Support
F20 24 inch Insigna TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.F20, 24 inch Insigna TV. It's okay for a secondary set.
I would recommend this to a friendWhat title.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, works great, Great item, works great, Picks up more stations
I would recommend this to a friendGets the job done
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my play room tv so it gets the job done, but it does freeze often. I’ve had this brand of smart tv so I’m not sure if it’s that or just because it’s little
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the TV serves its purpose in your playroom. We understand that frequent freezing can be frustrating. This issue might be related to various factors such as internet connection, software updates, or even overheating. We appreciate your continued support and hope you find a solution that enhances your viewing experience. Keith | Insignia Support
Great Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year later, Tv Still Going strong and my son Uses it 24/7
I would recommend this to a friendFire tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using for my patio and it’s perfect. Plug in and you’re Al set
I would recommend this to a friendNot sure if I made best investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is acting up about an update, can’t get passed it and only had tv for a couple of months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We're sorry to hear you're having trouble with the update process—that's definitely not the experience we want for our customers.
We’d love to help get this resolved for you. Often, a quick reset or checking for a stable internet connection can help with update issues, but if the problem persists, our support team is here to assist you directly.
We appreciate your feedback and hope we can turn this around so you feel confident in your purchase. Ivy | Insignia Support
Quality purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a last minute purchase and well worth it for the price.
I would recommend this to a friendGreat little tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy and very good. I’m going to buy aanother
I would recommend this to a friendChris 13673
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kens sns snzns snsnsnsnsnsnsnzbdjsnsnsvsjksjsbsjKjVjHhJbBhBjjJBjkJbzjzj
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a gift to my uncle and he is enjoying it very much.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s not a bad TV. It is good enough for this price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We're glad to hear that you find it to be good value for the price. If you have any further comments or questions, feel free to reach out to us. Enjoy your TV! - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks nice, but lots of Fire TV set up stuff to do
I would recommend this to a friend