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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5055 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,055 reviews
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product it works for me for the best entertaiment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks nice, but lots of Fire TV set up stuff to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and very good. I’m going to buy aanother

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television for the price. It has certainly met expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What title.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, works great, Great item, works great, Picks up more stations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for my patio and it’s perfect. Plug in and you’re Al set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother's birthday and it was a hit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a gift to my uncle and he is enjoying it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD VALUE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOUND QUALITY IS NOT BEST, OTHER FUNCTIONS ARE GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris 13673

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kens sns snzns snsnsnsnsnsnsnzbdjsnsnsvsjksjsbsjKjVjHhJbBhBjjJBjkJbzjzj

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pretty small for all intensive purposes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute junk

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia TVs are absolute junk. I purchased one years ago and returned after a few days because of all the issues like freezing up and having to reinstall apps over and over again after they stopped working. I recently purchased a 24" Insignia F20 fire TV for my kitchen. I figured since they were still around, and the reviews were not bad, they must have fixed the issues. Boy was I wrong. They are just as bad if not worst. Channels are constantly freezing and you have to leave the channel and then go back in. I use Hulu for live TV and the Hulu app constantly gives me errors and I have to reinstall and set up again. I know it is not Hulu since I also use it on my Samsung TV with a wireless connection and it works fine. I really think that the company that makes these TV's should be sued for continuing to sell defective product. I am probably just going to purchase a Samsung TV and I will enjoy taking a baseball bat to the Insignia.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the extremely disappointing experience you've had with our Insignia TVs, specifically the 24" Class F20 Series LED HD Smart Fire TV. We're sorry to hear that the issues you faced with the previous TV, such as freezing and app reinstallations, are still present in your new TV. We understand how frustrating it must be to deal with constant channel freezing and Hulu app errors. We take all feedback seriously and will use it to improve our products. However, we would like to emphasize that we strive to provide high-quality products that meet our customers' expectations. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the TV yet but have never had a problem with Insignia brand so I expect it to be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items, best view, everyone enjoys it nice product long lasting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect kitchen tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little tv, not a slim as i thought but fits in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my daughter's bedroom. Great TV for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV my daughter likes it especially when she can talk to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlotte

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service +product-best buy has a great choice of TV’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught the tv on sale so that a steal and it’s a good tv and brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior new to this kind of tv, I had problems with setting tv up. Called help line and they walked me through it.

    I would recommend this to a friend