Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
Just ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for a bedroom TV. Don’t use as a monitor not good at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the TV! It’s valuable feedback for potential buyers.
- Carl | Insignia Products
Tuner died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tuner in this television died after 15 months of use.
No, I would not recommend this to a friendbuy ROKU tvs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT purchase unless you want to spend all your time on Amazon! This tv doesn't allow you to do anything without going through Amazon. You can't download apps & watch without using Prime Video subscriptions. We subscribe to apps on our ROKU TVs that we want to access on this tv but we can't. I bought 2 of these for bedrooms & we're trashing both of them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the difficulties you are experiencing with the TV. We understand how frustrating it can be when a product does not meet your expectations, especially regarding app accessibility and usability. Your comments are important to us, and we will take them into consideration as we work to improve our products. Keith | Insignia Support
Good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my kitchen. It is ok for a small space. You get what you pay for.
I would recommend this to a friend- Pros mentioned:Picture quality
Failed after 28 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics not so good. Picture for the price good. Had for three weeks then picture failed, lines up and down screen. You get what you pay for. Luckily it failed 2 days before the 30 day limit. Poor quality and cheap components. Returned a replaced itwith a much better brand. More expensive bet better then a 24 onch paperweight.
No, I would not recommend this to a friend Bad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought the Tv in April and by June DISH diagnosed that my Insignia as unworkable/kaput. In setting it up the legs were difficult to attach due to no threads for screws to follow. No Insignia ever again. I had had a small Insignia for 13 years and it was never a problem until it gave out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, ThomasB. We're sorry to hear about the issues you experienced with your TV and the setup process. We understand how disappointing it is when a product doesn’t meet expectations, especially after a positive experience with a previous model. Your feedback is appreciated and will be shared with our quality team. Tine | Insignia Support
None
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was not too bad, but needed a little more instruction for set up than provided by manufacturer.
I would recommend this to a friendwell worth it !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really a fine TV for the price .... easy install ... good directions
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KenM,
Thank you for sharing your positive feedback! We're delighted to hear that you're satisfied with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. It's great to know that the installation was smooth and that you're enjoying your viewing experience. If you have any further questions or need assistance, feel free to reach out. We appreciate your support! - Emman | Insignia Products
Insignia™ - 24" Class F20
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia™ - 24" Class F20 Series LED HD Smart Fire TV: I don't like after I turn TV on to reset the input setting everytime.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chevy,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Love the TV but open box is iffy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts and had to really work to get a complete box.
I would recommend this to a friendAmazon fire tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon Fire proves to be more difficult to wet irk with than a Roku device.
No, I would not recommend this to a friendNo good Insignia Fire tv.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv as an alternative to my computer monitor but for whatever reason this unit only lasted for a few months. no good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're so sorry to hear your Insignia TV only lasted a few months. That's definitely not the experience we want our customers to have, and we understand your frustration. A TV intended as a monitor replacement should certainly last longer than that.
Please contact our customer support team at 1-877-467-4289 as soon as possible. They can help troubleshoot the issue and explore options for repair or replacement, even if the warranty period has passed. We want to understand what happened and see how we can help make things right. We value your business and want to ensure you're ultimately satisfied. - Carl | Insignia Products
software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software between TV and remote does not seem to be ready for sale.
No, I would not recommend this to a friendIts fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We arent an Alexa household so its a bit annoying dealing with the interface. Just get me to the Chromecast
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, would definitely recommend it to anyone who wants to buy it
I would recommend this to a friendDoes not work consistently.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work consistently. Quite often only the audio works and the screen is completely black or the entire screen freezes and even the power button doesn’t work. The only way to fix these issues is to unplug and plug back in. It’s rather annoying to have to do this on almost a daily basis, sometimes more. It’s been less than a month since I’ve owned this TV and apparently the return window has closed. Spend a little more and get a reliable brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Insignia 24" Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some distortion on the screen, but good value for the price.
I would recommend this to a friend- Cons mentioned:Remote control
Regret Purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote only turned on the tv could not get past setup. Tried batteries, a new remote, even a universal remote and insignia tv remote app and nothing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RandiP,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Don’t buy this , not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to use, constantly switches to “smart” and it’s anything but that
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We’re sorry to hear that the experience hasn’t met your expectations. We understand how frustrating it can be when a product doesn’t function as intuitively as expected. Your input is valuable and helps us identify areas where we can improve. We appreciate you taking the time to share your thoughts.
Keith | Insignia Support
Broken tv sold with missing parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase a discounted TV from Best Buy, please check it right away because now I’m stuck with a broken TV that I had bought for a birthday gift and the time to return it has passed.
No, I would not recommend this to a friend