Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
Not your Usual TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is unpredictable. The design of the remote it self is difficult to hold on to, while using it.
No, I would not recommend this to a friendYou get what you pay for ✨
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv glitches from time to time but it’s overall good. I use it to watch DVDs only or as a game monitor. I would guess the apps work just fine though.
I would recommend this to a friend- Cons mentioned:Remote control, Stand
online purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was in bad shape. no stand no remote . was not happy when i picked up
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Duke!
Thank you for taking the time to review our Insignia - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Tvland
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned TV. Worked fine for a few days. Then periodically it would not turn on when we turned it on and it would not turn off when we turned it off. All of a sudden the Netflix sound would come blaring out of it when the TV was not on and no one was near any of the remotes. The TV was returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Failed after 28 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics not so good. Picture for the price good. Had for three weeks then picture failed, lines up and down screen. You get what you pay for. Luckily it failed 2 days before the 30 day limit. Poor quality and cheap components. Returned a replaced itwith a much better brand. More expensive bet better then a 24 onch paperweight.
No, I would not recommend this to a friend Just ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for a bedroom TV. Don’t use as a monitor not good at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the TV! It’s valuable feedback for potential buyers.
- Carl | Insignia Products
Good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my kitchen. It is ok for a small space. You get what you pay for.
I would recommend this to a friendNone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was not too bad, but needed a little more instruction for set up than provided by manufacturer.
I would recommend this to a friend- Cons mentioned:Connectivity
Not so good of a purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids tv, we don't really like them. They have bad sound quality and connection issues they have many problems.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review. We're sorry to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV didn't meet your expectations, especially with the sound quality and connection issues. Your feedback is important to us, and we'll look into these problems. If you need assistance or have any questions, please feel free to reach out. Ivy | Insignia Support
Insignia™ - 24" Class F20
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia™ - 24" Class F20 Series LED HD Smart Fire TV: I don't like after I turn TV on to reset the input setting everytime.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chevy,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Amazon fire tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon Fire proves to be more difficult to wet irk with than a Roku device.
No, I would not recommend this to a friendDoes not work consistently.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work consistently. Quite often only the audio works and the screen is completely black or the entire screen freezes and even the power button doesn’t work. The only way to fix these issues is to unplug and plug back in. It’s rather annoying to have to do this on almost a daily basis, sometimes more. It’s been less than a month since I’ve owned this TV and apparently the return window has closed. Spend a little more and get a reliable brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Its fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We arent an Alexa household so its a bit annoying dealing with the interface. Just get me to the Chromecast
I would recommend this to a friendLove the TV but open box is iffy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts and had to really work to get a complete box.
I would recommend this to a friendInsignia 24" Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some distortion on the screen, but good value for the price.
I would recommend this to a friendsoftware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software between TV and remote does not seem to be ready for sale.
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, would definitely recommend it to anyone who wants to buy it
I would recommend this to a friendbuy ROKU tvs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT purchase unless you want to spend all your time on Amazon! This tv doesn't allow you to do anything without going through Amazon. You can't download apps & watch without using Prime Video subscriptions. We subscribe to apps on our ROKU TVs that we want to access on this tv but we can't. I bought 2 of these for bedrooms & we're trashing both of them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the difficulties you are experiencing with the TV. We understand how frustrating it can be when a product does not meet your expectations, especially regarding app accessibility and usability. Your comments are important to us, and we will take them into consideration as we work to improve our products. Keith | Insignia Support
- Cons mentioned:Remote control
Regret Purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote only turned on the tv could not get past setup. Tried batteries, a new remote, even a universal remote and insignia tv remote app and nothing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RandiP,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Just too frustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did purchase an open box item but it was advertised as in excellent condition. Don’t know if that is why I’ve had so many issues with it but it is going back today. First, it literally takes 4 minutes to get anything to play on it. There is a long delay between when you press the arrows and it actually moves. Then once it moves there are 4 or 5 more selections before you can get to the movie or channel you want to watch. Second, every 4 or 5 days it somehow gets reset and you have to load the apps and sign in to all of them. Just too frustrating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support