Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
Crappiest TV Ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to constantly reset television. Frequently get messages with not enough memory.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Thomas. Thank you for writing a review about our Insignia Smart Fire tv. I apologize for having a bad experience with this tv that frquently appears no enough memory. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
- Pros mentioned:Ease of use, Picture quality, Price
Best small TV you can buy, 32 inch size as well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, simplest and best controller I have ever used, this smart TV is, internally, really a computer behind the screen! You don’t need anything besides Wi-Fi to tune into free tv streaming, and it goes to Netflix or any other streaming service with no additional equipment, and you can cast from your phone to it (I know Android does because that’s what I have, I am guessing iPhone is as capable). This and the 32 inch model of it (I also have it) are the absolute best TV buys I have ever made! Highly recommended!
I would recommend this to a friend Insignia 24" Class F20 Series LED HD Smart Fire TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, it would go black for a couple seconds then come back on for a few seconds. Returned
No, I would not recommend this to a friendDo you care?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take it back I've already gave a review this leads me to believe you guys don't read them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PhillipM,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I am very sorry that you are not satisfied with our products. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sucks so bad! Do Not Buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy!! Won’t except coax cable connection at all. Because it’s so smart you must manually tell it how you’re connecting to the tv!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV , we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Bad
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this tv at all. I don’t like it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you were not satisfied with your TV purchase. We value your feedback and will take it into consideration as we strive to improve our products and services. If you have any specific concerns or issues with the TV, please feel free to reach out to our customer service team so we can assist you further. Thank you for sharing your experience with us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
- Pros mentioned:Picture quality, Price, Size
Computer Room TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent. Set up easy. The price was great for a 24 inch smart tv. Great tv for small areas.
I would recommend this to a friend Bad picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An tv shows with a dark background behind the actors makes the screen blotchy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MandyS,
Thank you for taking time to write a review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Bad picture
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made a quick decision and bought this as a replacement monitor. There are in fact tvs that have a horrible picture. I had to return this one.
No, I would not recommend this to a friendblackout screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i freeze, totally black out. need to unplug and plug the power cord.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Serg,
Thank you for taking time to write a review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Tv broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv broke after owning it for one year. Hoping it’s covered under warranty
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TerriK!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture qualityCons mentioned:Remote control
Great capability for the cost of a tank of gas.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been a few days so this is an initial impression. My initial impression is surprise at what you're getting here for the cost of a full tank of gas. This inexpensive little TV has a ton of features and capability. I use this to distract from the monotonous time spent on the treadmill. I have no cable hook up for this so everything comes in over wifi. I do have an ota antenna and the scan found 67 channels. This has an excellent digital tuner. But, I don't actually need ota broadcasts because I can download the Xfinity Stream app from Amazon App Store and watch nearly all available cable channels via wifi! The smart TV features are very comprehensive. The TV itself has a good picture with surprising DTS sound. I did have to turn up brightness all the way due to a dark default screen setting. There is only a SINGLE power/input button on the TV which is where the cheap price starts to show. The FireTV remote is very limited as well for controlling the TV. But, you can buy a generic full function Insignia remote for less than $10. So far I'm really surprised by the value of this thing. I never expected a $65 TV to be so capable. Definitely recommended.
I would recommend this to a friend missing parts
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.missing stands for tv and of course best buy wont exchange it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Perry,
Thank you for writing a review about our 24" Class F20 Series LED HD Smart Fire TV. We know how frustrating it is that the stands are missing. We apologize for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
0/5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke just after return period. no video only audio
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re very sorry to hear that your product broke just after the return period and that you’re experiencing issues with the video. We understand how disappointing this must be. Your comments are important to us, and we’ll use them to improve our products and services. We appreciate your honesty and hope you’ll consider giving us another chance in the future. Thank you for taking the time to share your experience. Keith | Insignia Support
- Pros mentioned:Picture quality, Price, Size
Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice smaller TV which is what I wanted . I haven't figured it all out yet . It's my first smart FireTV . I have it connected to the wifi .I will get there with the apps but it will be a minute:) I am still working on sound , I don't like a lot of base but I think I have it now to my 70 year old liking . Very good price and quality .
I would recommend this to a friend Returned item, not user friendly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. Not so smart tv. Not user friendly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We appreciate your thoughts on the user experience, and your insights are valuable in helping others consider their options. We hope you find a TV that better meets your expectations in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Do not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy. Lasted only a few months and the picture tube went.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alexis,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. I purchased as a monitor/TV and the graphics are terrible even for a monitor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Scams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fine my credit card info was stolen after purchasing
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding your recent purchase. We're glad to hear that you're satisfied with the TV. However, we deeply regret to learn about your credit card information being compromised after your transaction. Your safety and security are of utmost importance to us, and we would like to assist you in any way we can to address this matter. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer service team. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Wrong Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the tv I wanted had to order another one. Ads don’t give clarity about functions and compatibility
No, I would not recommend this to a friend