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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4995 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, ease of use, and price of the 24" Class F20 Series LED HD Smart Fire TV. Many appreciate the TV's size and straightforward setup process. However, some customers experienced issues with the remote control, stand, and volume. A few also reported connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,995 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great TV for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a "Smart" TV replacement for the Kitchen Counter. This was the right size and definitely the right price. The set up was simple for an old person like me. Much easier than my other two Samsung TVs. The remote is very good and simple to use. Definitely will look at these for any other replacements

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 25 great product and it’s perfect for me. The sound quality is great to as I stream music for being a small TV has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price,nice picture and volume.easy to use qnd mount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Easy for senior citizen to plug in and set up. Good picture and sound. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for great price! Super easy to use, great interface. Very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very good for the price. Very easy to operate. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for my use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Still in use and working great! It never freezes on me and uploads content quickly and clearly!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this small TV for our kitchen viewing. The feet did not come with the necessary screws to attach it to the monitor, so I had to go to Ace Hardware and buy 4 of them. The product insert gave dimensions of the missing screws which was helpful. I looked through the packaging about 6 times and they just were not there. This TV has really nice picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy, great smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my over 10 year old TV that actually lasted me a long time. I wasn’t interested to buying something big and expensive, so I bought this TV when it was on sale. So far I love it, so easy to navigate through, lightweight to move around, perfect sound quality. Very satisfied !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best little TV ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little TV I ever had. I bought it for my craft room. Has a fabulous picture, sound is great, fits perfect. Best deal I ever got. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great Smart TV for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this smart TV for the Grandsons first TV . Great working set .Easy to operate it has all the Apps people can use for many Hours of streaming , Comes with Alexa remote for easy searching. My Grandson loves it and said what a great TV for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    best little TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV nice picture perfect size for what I needed and very simple to setup

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Must buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a TV in my kitchen so I don't miss my favorite show when I'm washing dishes or cleaning up m. This is the perfect Tv! hung it on the wall and it makes the time go by a little nicer. It's perfect for that extra room guest room, kitchen, or Den! Price is great also!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re so happy to hear that the TV is the perfect addition to your kitchen and helps make your daily routine more enjoyable. It’s wonderful to know that it fits well in different spaces like a guest room, kitchen, or den, and that the price made it an even better choice. We truly appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smaller tv for bedroom - and was surprised that it was a Fire tv - I don't remember asking for that, specifically, but now that it's here, the picture is beautiful and setting up an older soundbar was tricky at first but works nicely.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SueH,
      Thanks for sharing your experience! It’s great to hear the TV’s picture quality impressed you, even if the Fire TV feature was a surprise. We’re happy it turned out to be a pleasant one! And kudos for getting your older soundbar working sometimes those setups can be a bit tricky. If you ever need help optimizing your setup, we’re here to help. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wish I would have bought this smart TV sooner!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got rid of my cable bill with this purchase. Great value & I didn’t realize how bad my picture quality was with older TV either until now! I love that I can finally choose the few channels I watch at minimal cost. I’m not tech savvy & this is so user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great kitchen TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen is small but this TV fits right on the end of my counter without taking up too much space. The picture is very good and the sound is fine for a small space. The TV has Bluetooth and I can use my AirPods to watch what I want without bothering my husband’s football game!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love the picture quality and size. The sound quality isn’t great though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    IMPRESSIVE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked it up and watched my first movie. Setup couldn’t have been easier and what I love is it’s non-intrusive. Meaning it doesn’t ask you to connect to wifi right away, create an account, etc - nothing before you can use it. Want to go right to your HDMI port and play a movie through your apple adapter? No problem! This tv is replacing another brand of “smart” tv that was far harder to operate and navigate than this one. I was dreading creating an account and password using a remote to “type” because I assumed being a “smart” tv I would have to do that like I did with my last tv, but nope. Bonus this picture is better! The ports on the side make hook up easy and it easily accepts a mount. I’m using a Ram mount and it’s perfect. I can’t comment on the built in speakers as I have a soundbar hooked up to it. I’m sure they’re fine. The remote is also intuitive and easy to use. I can’t speak on longevity yet obviously, but initial impressions? IMPRESSIVE tv. I can’t imagine there exists a better 24” tv. Just buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Picture perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and easy to set up. Best Buy even emailed me a video on how to set up the TV. Nicely priced as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JessicaM, for your wonderful feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that you found the picture quality excellent and the setup process easy, especially with the helpful video from Best Buy. It's great to know you appreciate the value of your purchase. Enjoy your new TV! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size and great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchsed this for my son when be went to trde school in Wyoming. It is the perfect size for his bedroom and has absolutely the best quality picture that I have seen in a TV this size! Would absolutely recommend this to anyone!

    I would recommend this to a friend