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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5071 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,071 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Awesome compare to the price i paid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing is portability. I have placed it in a cart and i can take it in any room wherever i want to see the TV. Nice picture and nice sound when i specially consider the price i paid to get it. I recommend this product. you cant's go wrong here.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the Price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive TV. The Fire software works very smoothly. The guide for OTA TV is nice, as the tuner seems to bring in some far away channels. The picture is good from an HD source, though lower quality video looks worse than on older, though higher price TVs. Overall I'm happy with this set as long as I keep in mind how affordable it was.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice for the price…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality on this TV is excellent. I purchased this TV for my newly renovated kitchen and it functions flawlessly using streaming services and apps. The set up was super easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    A good basic smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an easy to use smart TV for my mother's bedroom. She only uses the basic functions and has limited space. This TV is perfect for her needs. She is pleased with the picture and sound quality and that the TV is so thin and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Nice picture. Use for the bedroom tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Perfect for office or small room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully satisfied with the purchase. Easy to install, really smart-tv and very nice colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for our outside patio. It has a great picture quality. It’s sharp. The apps work really good. The ease of setting the tv up was a plus. Only thing, I wish the sound was a bit louder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Exactly what i was looking for...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, everything works as should, great picture. I bought this Fire TV for my computer room to replace an old 18 inch that i've had for many years and the built-in Fire TV keeps me from having to buy another Firestick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 24"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed. The setup was easy and quick. The image is clear and sharp. The process to add my apps and streaming services was simple. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Great TV for a small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is the perfect size to be placed in an area where there isn't enough room for a larger TV. I like how crisp the colors are, the great sound quality, and the speed of the TV. I also like that I can use it as a monitor too.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv size

    Rated 5 out of 5 stars

    My kitchen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for small spaces (kitchen) at a very reasonable price. Don't compare to a 75" OLED, that is not the point of this TV. I use it to watch the news in the morning.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is a great fit for your kitchen. It's wonderful that it serves your needs perfectly for watching the news in the morning. If you have any other thoughts or need assistance, feel free to reach out. Enjoy your kitchen TV! |Angelica| Insignia products| https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV to replace one in kitchen that crapped out. An excellent purchase. Not only did I replace the TV, but I was able to get rid of a junky OTA adapter box that I was paying $10 a month from Xfinity. Now using Xfinity Stream, I am able to get ALL the channels I pay for. I literally only have one cord on this TV, and that is the power. Not sure about the wifi range, because it's not that far from the router, but it works great for me! Picture quality is great because 720p doesn't really matter on a 24 inch. Sound is good. Unlike Roku, voice search works in-app, which is a plus. Only small drawback is the Fire TV interface is a little clunkier than Roku, but not a huge thing. For $75 it was money well spent, and it will pay for itself. If this TV fits your needs, do yourself a favor and get it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and perfect size!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal and the picture quality is very good. We cannot afford an outdoor tv, so we take this one out to the patio to watch football games in the hot tub! It's lightweight and super easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 24” class F20 series is amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the kids. Have multiple throughout the household for kids 10 and younger. It’s big enough to watch very detailed movies and still capture everything. While the picture quality and ease of use was the reason for purchase. Easily loved for more

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A little tv goes along way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this television is perfect for a small room for a kitchen. I have no complaints. The color is just perfect. The projection is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a treasure!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV's price was under $80! It has oversized speakers that perform far better than two other small TVs I've owned. No need for a sound bar for better sound. This TV connects directly via wireless to my WIFI and is a FIRE brand smart TV with lots of inputs and out puts. Picture quality is good and the remote isn't compilated. For convenience I purchase a second remote for the TV so it one can be placed on our kitchen counter near the unit and other on the kitchen table.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that you're enjoying your Insignia™ 24" Class F20 Series LED HD Smart Fire TV. It's fantastic that you found it to be such a great value with impressive sound quality and convenient features. Having a second remote for added convenience is a smart idea! If you have any further questions or need assistance, feel free to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Insignia TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the size and quality we needed. Very happy with our purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your kind review! We're thrilled to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV was exactly what you needed. It's great to know you're happy with both the size and quality—it means a lot to us that you're satisfied with your purchase. If you ever have any questions or need assistance in the future, feel free to reach out. Enjoy your new TV and happy streaming! Thanks for choosing Insignia. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Insignia 24" firetv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, affordability, and ease of use for my shelf fitting 24" HD tv. The improvement needed is that it could remember settings I used so I do not have to re-do them each time I turn it on, because it doesn't return back to where I left it. Otherwise, good little unit that serves my needs great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - great picture and price! Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the kind words. We’re so glad to hear that you’re happy with the picture quality and the value of your purchase. It’s always rewarding to know our products are meeting expectations and bringing satisfaction. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Useful smaller tv for convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality than expected; needed smaller tv for kitchen. Also bought the same 19" model a few months ago and this 24" is an upgraded version. Simple to use, wifi connect is good, all apps play well...have to keep on number of apps and size limits. Volume is a little "off", when on tv its set at 30 but watching an app, its on 25.

    I would recommend this to a friend