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Customer Ratings & Reviews

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$63.99
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Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 5050 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,050 reviews
  • Rated 5 out of 5 stars

    Great shipping!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas present so hasn’t been opened yet. Shipped as promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular tv watching is great. Streaming thru pc to hdmi, the picture quality is a bit pixelated, and we can’t seem to get the settings right. Good for the price tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, spotted on Amazon and came to website..cheaperon the website!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and free Alexa it's a go!! Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for the rv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great so far but only time will tell, I'll do a new review if i have problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv works very well never has anything wrong with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy, Total Pile of Garbage TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2021 I purchased the predecessor to this TV: Insignia 24" Class F20 Series LED HD Smart Fire TV Model #NS-24DF310NA21, SKU 6391525 I had submitted a positive review for this TV not too long after the purchase because it had no issues for the first year. And then the Insignia TV turned out to be a complete and total pile of cow plop after that. After just over a year, the TV started to turn off on its own, and it also started to reboot constantly as well. Both of these issues occurred more frequently with time, to the point where it was happening several times a week. It looks like this is still an issue with this current model - based on several reviews, so Insignia still has not fixed these problems. We replaced the Insignia TV with a 2007 Sanyo 24" TV that is still working, Let that sink in - a Sanyo from almost 20 years ago is still working without any issues. I am finally going to replace this Sanyo TV with an LG. In the future I will stick with Samsung, LG and Sony. BTW the 40" Samsung TV which I also bought from best Buy in 2010 is still working without any issues 15 years later. The reality is you get what you pay for. Anyone who purchases this current Insignia Fire TV should consider it a throw away device based on the price. Don't expect it to work properly or be reliable for more than a year, maybe 2 years if you're lucky. This is truly a Dumb TV.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We are very sorry to hear about your negative experience with the Insignia TV, especially after initially submitting a positive review. It's understandable that you feel disappointed and frustrated with the TV's performance and reliability. We appreciate you sharing your experience and the comparison with your older Sanyo and Samsung TVs.

      We understand your concern about the reported issues with the current model and your decision to switch to an LG TV. We value your feedback and will use it to improve our products. If you have any further concerns, please contact our customer support hotline at 1-877-467-4289. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    GREAT TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV at a great price! Ordered online and received in few days!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    It's worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a crappy tv with a picture that cannot be fine tuned to anything remotely watchable within 10 ft. But it only cost $80. That said, the sound wasn't as bad as I feared it would be. So, it sits in my kitchen where I can keep up with the news. If you have low expectations, you'll feel justified in spending 80 bucks on this tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MaxineWaters,

      Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice internet tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was purchased for a spare bedroom. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is the best purchase that I have made at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome. You guys are great. Great products. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shipping and packaging knowledgable sales staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color resolution. Great for the price. Satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved my purchase this tv was great would definitely recommend buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV for less than $70

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive amount of technology for less than $70.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. My kids love it. It’s not slow or anything

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Needs to remember past settings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, but it's an Amazon Fire TV so it keeps starting up in Amazon... Other TVs start where you left of our a general dashboard so this seems too require at least 2 more clicks to for anything...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LucV,

      Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv my grandson love it great buy will buy again when i get the chance and funds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fire TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little TV for the bedroom and the wall mount is perfect, can’t beat the price!

    I would recommend this to a friend