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Customer Ratings & Reviews

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$63.99
Save $16
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 5052 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,052 of 5,052 reviews
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even downloaded anything and tried to watch the History Channel, but was told that there wasn't enough room; that I should remove things. This is a NEW television 2/23. I am VERY dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 24" Class F20 Series LED HD Smart Fire TV! We understand that screen message says that there's no enough storage on your new fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Slow. Slow. Add in a pile of lag. Had this for a handful of months & I hate it so much. It just went in the trash & getting replaced by not-insignia and not-fire-stick.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Consumer,

      Thank you for writing a review about our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Marites
      www.Insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Blackness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I just get a email and text stating that I received my item when that is definitely incorrect and faults information.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Blackness Insignia™ - 24" Class F20 Series LED HD Smart Fire TV @ BestBuy

      Hi there!

      Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.


      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is horrible. The TV itself is fragile and looks like it will break at any point.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Hearing your feedback about this product is really important to us so we can continue to improve its quality and durability. If in need of further assistance, please contact us at (877) 467-4289.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    zero stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brand new unused won't turn on it won't let me post this unless i put more words

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Sound Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is terrible, sounds like speakers of the television are partially blown.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tv shuts off and all the channels have to be reset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv shuts off and all the channels have to be reset

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi jshark,
      We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s crap. All crap. Made in who knows where. Don’t buy it!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi User318073,

      Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete junk do not buy this even if its almost free

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dont buyHi user630841,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Renee,
      Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Save your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv does not work. Waste of money. Wish I could get a refund. Plz contact me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has no buttons on the tv, not even to turn it on. Have to rely on the remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv didnt work once i got it.. was stuck on main screen

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 from Monday to Saturday (8:00 AM to 9:00 PM) Central Time, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia