Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- |
- SKU:
- 6491295
Customer reviews
Rating 4.6 out of 5 stars with 4996 reviews
(4,996 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and price of the 24" Class F20 Series LED HD Smart Fire TV. Many appreciate the TV's size and straightforward setup process. However, some customers experienced issues with the remote control, stand, and volume. A few also reported connectivity problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
EASY TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv! Great picture and effortless streaming: EASY SET UP: took only 5 minutes to unpack and get watching EASY PROGRAMMING: so many app choices and easy to download EASY TO STREAM: with so many apps it’s easy to find your favorites as well as add new apps EASY NAVIGATION: going between live tv and apps is seamless
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic review of the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We're delighted to hear that you found the setup, programming, streaming, and navigation so effortless and enjoyable. It's great to know that the TV meets your expectations in terms of picture quality and app availability. Your detailed feedback is greatly appreciated and helps us continue to provide user-friendly products. Ivy | Insignia Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Small, & Smart, TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small TV packs a punch! Great picture quality, great sound. Easy setup!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MatthewM! Thank you for your feedback! We're thrilled to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is exceeding your expectations with its picture quality, sound, and easy setup. It's great to know that this small TV is making a big impact. Enjoy your new entertainment experience! |Angelica| Insignia Products|
- Pros mentioned:Picture quality, Tv size
Rated 5 out of 5 stars
Great smaller smart tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, it’s the perfect size for a small tv with great picture quality and it’s a smart tv.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that it offers great picture quality and is the perfect size for your needs. Your feedback is greatly appreciated and helps us continue to provide products that meet your expectations. Enjoy your new TV! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now have three of these small TVs and have had a great experience with each. They have very good picture quality as well. The only downside is that the volume, even when turned up, is not very loud. I connect a sound bar for better sound quality and to get higher volumes.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, RemnaD, for your feedback! We’re glad to hear that you’ve had a great experience with your Insignia 24" Class F20 Series TV and that the picture quality has met your expectations. We appreciate your insight on the volume levels and are pleased that a sound bar has helped enhance your viewing experience. Your support means a lot to us! Tine | Insignia Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. I am very happy with my Insignia fire TV. Very easy to navigate, love the voice remote and has a very clear picture. I highly recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia Smart Fire TV! It's great to hear that you are happy with your purchase and that the TV is easy to navigate with a clear picture. Your recommendation is appreciated, and we hope you continue to enjoy your new TV. If you have any questions or need assistance in the future, feel free to reach out. Happy watching! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Quality in an inexpensive package.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv for my wife’s 88 year old mother. It is perfect! The size of the tv in relation to her room is a great fit. And the tv and remote are easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RonaldE, thank you so much for sharing your feedback! We're thrilled to hear that the TV is a perfect fit for your wife's mother and that it is easy for her to use. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support! -Carlo, Insignia Products
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
24 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a opened box TV marked as being in excellent condition. It may have been, but the remote was missing. I took it back and they exchanged it for another open box TV that was marked down more. It works perfect, had a remote and i got a small credit with the exchange. I am very pleased and it works great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Grammie480! We're glad to hear that the exchange process went smoothly and that you're pleased with your Insignia 24" Class F20 Series LED HD Smart Fire TV. It's wonderful to know that everything is working perfectly and that you received a small credit with the exchange. Enjoy your TV! Jeth | Insignia Support.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. Excellent picture. Great price at 49 $
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you are happy with your purchase and find the picture quality excellent. It's wonderful to know that you got it at a great price. Keith | Insignia Support
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
my little tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size for my bedroom. Great picture and sound.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're happy to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is the perfect size for your bedroom and that you're enjoying the picture and sound quality. If you have any other comments or need further assistance, feel free to reach out. Enjoy your TV time! |Angelica| Insignia Products|
- Pros mentioned:Price, Size
Rated 5 out of 5 stars
Excellent option.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very affordable option. Not only is it compact but it's also very versatile for people who don't have such a big space or need it in a dorm.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your kind words, TonyC. It’s fantastic to know you had a great experience with us. Your satisfaction is our top priority! - Carl | Insignia Products
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good eltronics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice tv love it I’ll be telling people about the tv I love your product they are very good electrionic I’ve bought a dryer and I love it thanks
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your TV and dryer, and that our products have made a positive impression on you. It means a lot to know you're sharing your experience with others—your support is truly appreciated. We're committed to delivering quality electronics that you can rely on and enjoy.
Keith | Insignia Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Insignia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to setup, has good picture. Would buy again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the product easy to use and set up, and that you are satisfied with the picture quality. It's wonderful to know that you would consider purchasing it again. Your satisfaction is very important to us. Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV for a room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a small TV for the room & this one is great. The picture is good & the volume & sound, sounds really good. Definitely would recommend this tv…
I would recommend this to a friend - Pros mentioned:Picture quality, Tv size
Rated 5 out of 5 stars
24" tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy ordering and next day delivery! Perfect size tv and great quality.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, PattiB! We're delighted to hear that you had an easy ordering experience and that the next day delivery met your expectations. It's great to know that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is the perfect size and offers great quality. If you have any further feedback or need assistance, please feel free to reach out. Enjoy your TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Tv size
Rated 5 out of 5 stars
Great size smart TV for kids room
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time around purchasing this TV. It was in my teenagers room and it was knocked off her dresser in a dusting accident and didn't survive the fall well. It is the perfect size TV for a kids bedroom. I like the firetv features which make it easy for me to control the TV remotely using their parental control center from my phone like limiting the TV screen time when its bedtime, homework time etc.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you find our TV to be the perfect size for a kid's bedroom and that you appreciate the Fire TV features. It's great to know that the parental control center is making it easier for you to manage screen time. We're sorry to hear about the accident, but we're happy you chose our TV again.
- Carl | Insignia Products
- Pros mentioned:Price, Size
Rated 5 out of 5 stars
Another great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a 19" Insignia so I knew it would be a good value for the price. I actually prefer the 24" over my 19" TV. I will be replacing that monitor with another 24" and put the 19" in the garage. I love the fact Fire TV is built included in the TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice light and small tv with a great picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little tv that is very light. It was perfect for mounting in the kitchen on a swivel mount. Great picture.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great review! We’re delighted to hear that you find the Insignia™ 24" Class F20 Series LED HD Smart Fire TV to be a nice, lightweight addition to your kitchen. It’s wonderful to know that it was perfect for mounting on a swivel mount and that you’re enjoying the great picture quality. Your satisfaction is our top priority, and we appreciate your support! Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice little TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little TV. I wanted one for my kitchen. It's perfect. It was a mess setting up everything but I am not a techy person. It wasn't any harder than any of the others I have. Color and sound are good. I have really been enjoying it. I thought the price was pretty good as well. It shipped fast and arrived unharmed. It was packaged really well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the TV is perfect for your kitchen and that you are enjoying the color and sound quality. We appreciate your patience with the setup process and are glad to know it wasn't more difficult than your other devices. It's great to hear that the price was satisfactory and that the shipping and packaging met your expectations. Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
HD tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and in good condition. It is same as seen in the photo
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Daughter is college bound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my college bound daughter.This tv was easy to set up and the picture quality is awesome.Thank you Best Buy I did all my shopping for my daughters dorm room in one place.
I would recommend this to a friend



















