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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5071 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,071 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a smart TV. Had no problem setting up and connecting to internet! Got at a great price and also came with a free echo show! Very good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv for spare room. Picture is awesome and that it has fire tv is a huge plus. Best deal and got a free echo.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice TV for the price. Great speed and quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Manuel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture for a small tv really easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little TV is perfect for my bedroom. It was so easy to set up. Has great sound and a Clear picture. I love the smart remote. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for what we looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little tv, easy to setup, good quality picture and good options for apps.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you found the TV easy to set up and that you’re enjoying the good quality picture and app options. It’s always great to know our products are meeting your expectations. Thanks for choosing us! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better Than I Expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to have on my desk at home. I spend 90% of my waking hours at my desk, and this little wonder definitely has surprised me! For a small tv, the picture is clear as can be and the sound is good! It took me all of about 10 minutes to unbox, add the legs, and set up. 10/10 recommend and you sure can't beat the price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that it has exceeded your expectations and fits perfectly on your desk. It's great to know that the picture and sound quality have impressed you and that the setup was quick and easy. Your 10/10 recommendation means a lot to us! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    INSIGNIA 24"Buy it, you will like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity and a perfect size for my purposes. And the price was right.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SusanC! Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We’re thrilled to hear that you’re enjoying the clarity and size of the TV, and that it fits your needs perfectly. It’s great to know that you found the price to be just right as well.

      If you have any other thoughts or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV, but.........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice tv. Perfect for the kitchen. I brought it for my father and he loves it. The picture and sound is clear. The only thing that do not like is the TV has had issues with streaming. I had to unplug it so that it would reconnect and it was the only TV in the house having issues. Once I unplugged the TV and started back up it took a couple of minutes but it was back online. Hopefully this will not happen again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that your father loves the Insignia™ 24" Class F20 Series LED HD Smart Fire TV and that the picture and sound quality are clear.

      We apologize for the streaming issues you've encountered. We take full responsibility and want to ensure you have a seamless experience. If the problem persists, please reach out to our customer support team for further assistance.

      Your satisfaction is important to us, and we appreciate you bringing this to our attention. We're here to help and hope the TV continues to perform well for you.

      Thank you for choosing Insignia! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent kitchen tv. Easy to set-up and space saving

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the kitchen TV excellent and easy to set up. It's great to know that its space-saving design meets your needs. We appreciate your support and look forward to continuing to provide you with quality products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great price, easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a great price. I needed to bring myself to the current smart technology. It has been easy to use for a smart feature novice.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    ? what title?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am 90 yr. senior...limited TV use..basic daily news and PBS features....evening view......Upgraded to 24" TV when 19" Insignia "expired" (sound but no picture). Size of screen doesn't really matter. 19" TV was not available . Basic problem (new 24" TV) is "Remote control "access to stations"...made via screen selection. Must view screen at nearby location to select station..... difficult to view from distance = require glasses. Previous station access via Remote numerical keyboard....direct dialing/selection of desired station/program number from a distance. Very convenient! 24" TV does not seem to require indoor antenna...no problem (yet) with static in previous CBS station connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my small space, the picture is great and it is easy to use. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my children for their room. It has many many apps already on it. And it has endless shows and movies they can watch. They love to listen to the different Rain Sounds to go to sleep on YouTube and also enjoy watching Netflix, and all the other apps that come with it. It also came with free trials for many apps wish they got to try out and see which ones they liked. It’s the perfect size for a children’s room. I recommend the TV 10/10. The picture quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good little basic smart tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this dirt cheap as an open box. showed up in a generic box, but packaged well. looks and functions like new. fits great in our rv bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my small office. Great picture and features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My Little TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for what I need. Easy set-up good pic

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're delighted to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is the perfect size for your needs and that you found the setup easy. It's great to know that you're pleased with the picture quality. Your satisfaction is important to us. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent TV from Best Buy as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, this TV was an excellent choice, as it was purchased for use in my bedroom. Easy to set up, and easily attached to a sturdy pedestal stand that I purchased separately to save space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dlaws,
      Thanks for sharing your setup! We’re glad the TV was easy to install and fits perfectly in your space. Sounds like a great bedroom entertainment upgrade—enjoy! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little tv. Great Smart TV options, excellent picture! Great as our new Kitchen TV!! Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great in a small place like a little bed room office

    I would recommend this to a friend