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Customer Ratings & Reviews

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$63.99
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Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 5043 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,043 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Second time the charm? Not so much!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second fire TV. The first was manufactured by Toshiba. This one by Insignia. Both TV's have the same issues. Poor sound quality. Insaficiant volume loudness, especially when connected through Bluetooth. If TV is not purchased directly from Amazon, Amazon customer support feels no responsibility to the customer to help troubleshoot or help resolve any issues, unless it is to their benefit, the customer may have. They can be rather rude about it in email, chat, and on the phone. In all honesty, if not for the price and my own need, I wouldn't have purchased another Amazon product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our camper master bedroom. Works well and fits the space exactly like we intended.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Perfect fit for the camper master bedroom—love that! Thanks for sharing, Chris. Sounds like it’s doing exactly what you needed.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Kitchen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Right size for our kitchen Good picture for it's size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Small TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just perfect for my little office!! It doesn't take of much room and picture is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good overall -- however

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good picture easy enough to use and set up however this is an Amazon Fire Smart tv in my opinion the Roku system is more consumer user friendly. There are some big concerns with this tv but I am keeping it, yes almost returned it. Speakers are horrible, mine rattle with any bass but I had an extra set of computer speakers whick took care of that. Every time there's a power outage ( I live in South FL, very common during summer rainstorms) tv takes awhile to start up . Not an issue with my Roku TCL brand TV's. Doesn't matter if I am.on air or internet use. And again the Insignia Amazon Fire tv operating system is not in my opinion as easy to use as the TCLs Roku tv system

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Needs firestick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. I need to go to the firestick and sdjust settings before I can connect with my cable - it's a pain. However, the picture is beautiful snd the price is right.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, NancyT! We're delighted to hear that you're enjoying the beautiful picture quality of your Insignia™ Smart Fire TV. We apologize for any inconvenience with the setup process. If you need any assistance, please don't hesitate to reach out. Enjoy your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Perfect Picture for a small screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and Perfect for my small space. Amazon Fire television for a Best Buy price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia hd tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my grandkids. Nice picture. Lite weigh have it hanging on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Suits its purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a nightmare. Kept telling me I had to call Customer Service. The software is slow and skips around probably because the remote will not sync no matter what I've tried. The sound is very low, can barely hear it no matter how high you turn it up. It was cheap and that is a plus. Great for the patio. Wont buy anything Firestick again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good little TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV as a backup for my move to St George. Now I have it in my kitchen for a regular watch. Sharp picture,very clear.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LeonardD,
      Thanks for sharing your experience! We love hearing how our 24" Fire TV found a new home in your kitchen. It’s great to know the picture quality is hitting the mark and that it’s become part of your daily routine. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    A lot of tv for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little tv for the money. Actually has a very good picture. Be sure to buy Total Tech and let them install it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    NICE NICE NICE!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First is the price! What a great buy. TV is easy to set up. The sound and quality of the picture is very good. I am very happy with this TV. I would buy it again and recommend to others.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We are delighted to hear that you found the TV to be a great buy and easy to set up. It's wonderful to know that you are pleased with the sound and picture quality. Your satisfaction and recommendation mean a lot to us, and we are committed to providing products that meet your needs and expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great little tv for a dorm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an additional TV for a dorm room, perfect price point and size. East to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over few of this tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product works great it has a great image and awesome sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect TV for the size and value.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Little TV for my work truck. Easy set-up, quality, picture and sound. Perfect tv....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great little tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv for the price! Nice picture. If you want something this small would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smaller smart TV. Easy to setup and use. Great features for streaming. Also Alexa built in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little tv. Bought it for my camper van build, with the apps being powered by Starlink internet. So far it’s been great for us. Great picture quality, decent sound. For the sale price I bought it for, it was absolutely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great value for 24in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a smaller tv. Bought for my son for a lesser cost smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    insignia 24” class F20 smart fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv, especially for the price. easy start up and assembly. good customer service.

    I would recommend this to a friend