Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Only worked for a couple of months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looked great and set up easily. I loved it for the few times I got to use it. This is a TV I don't use a lot. I only use it on long cooking days when I'm tired and just want something to distract me while I work in the kitchen. I have fire TV cubes on my other TVs and I really can't complain about those, so I thought I'd try out an actual Fire TV. Insignia is a great brand and I've always had good luck with it. Unfortunately, this TV didn't last more than two months and I use it about once every two weeks. There's only one manual button, so it isn't easy to use manually when things go wrong. My remote went out and wouldn't reconnect. I tried every trick I could think of and it just won't do much of anything. I even "deregistered it" and reset the entire tv. Nothing. And I can't log into my account again because the remote doesn't work and I can't set up a new remote with it either. So I figured out how to change the input and hooked up another cube. That seems to work. It's a pain but this TV was cheap enough that I don't think I could have gotten a better deal on a regular TV and now I know to stay with the cubes and forgo the whole TV thing. Lesson learned. As far as the picture and ease of initial setup, this TV is great. The volume is good too. I didn't have to hook up an external speaker and I can hear it over running water and a dishwasher.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback. We apologize for the issues you encountered with our TV. We understand how frustrating it can be when a product does not perform as expected, especially with the remote connectivity and manual operation. Your insights about the picture quality, ease of setup, and volume are valuable to us. We regret that our TV did not meet your long-term needs, and we appreciate your honesty. Your satisfaction is important to us, and we will use your feedback to improve our products and better serve our customers.
Keith Insignia Support
Nice and useful portable TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy menu navigation, reasonable pricing, light weight to use multiple locations (e.g. backyard, different rooms)
I would recommend this to a friend- Pros mentioned:Picture quality
Very happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the picture and performance.
I would recommend this to a friend - Pros mentioned:Price, Size
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Came with echo as a bonus. Product is cute and works well as a laptop monitor
I would recommend this to a friend - Pros mentioned:Picture quality, Tv size
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this TV it is great quality and perfectly clear he uses this to play his games on.
I would recommend this to a friend - Pros mentioned:Picture quality
Suitable for small areas and rooms.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 24 inch TV is suitable for small rooms such as bedrooms, family rooms, and other small areas. Sound quality is not that good when you turn it too loud, but it does the work even if you don’t have any TV box. Work well with your Alexa account if you have one.
I would recommend this to a friend - Pros mentioned:Picture quality
Best Bang for your buck!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great little TV for what I needed, prices great and quality is outstanding! You can’t really buy a decent Alexa device for this price and. Well Alexa is built into it!!
I would recommend this to a friend - Pros mentioned:Picture quality
Mr. Charles Chung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great buy and Excellent Quality in pictures.
I would recommend this to a friend - Pros mentioned:Picture quality
Great T.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The t v. It was not as easy to set up as i thought it would be. The picture is great. Lots of features to choose from.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, JuliaW! We're glad to hear that you find the picture quality and features of the Insignia™ 24" Class F20 Series LED HD Smart Fire TV to be great. We'll take note of your feedback about the setup process. If you have any other suggestions or questions, feel free to reach out. Enjoy your TV!
- Shiela | Insignia Support
- Pros mentioned:Picture quality
Insignia TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really nice and works great! The sound quality is great. It’s a perfect size to fit when there’s not a lot of room
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, JiannaH! We're thrilled to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is working great for you and that you love the sound quality. It's wonderful to know that it fits perfectly in smaller spaces. If you have any other feedback or questions, feel free to reach out. Enjoy your TV!
- Shiela | Insignia Support
- Pros mentioned:Ease of use, Picture quality
24" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has clarity and easy to use. Sound good. Controls easy.
I would recommend this to a friend - Pros mentioned:Picture quality
Best Buy Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price!! We are happy with Best Buy every time. Best Buy never disappoints with their products and Best Buy’s customer service!! We are customers for life!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. It has a great picture and super easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
A nice extra TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this as a TV to use with an old video game system and have been pleasantly surprised to find we like it for movies and shows as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that the TV has exceeded your expectations and is not only great for your old video game system but also for watching movies and shows. Your satisfaction is very important to us, and we are committed to providing products that enhance your entertainment experience.
Keith | Insignia Support
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price can watch all your amazon prime movies and shows as well as free channels
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! That sounds like a great buy. A solid TV at an affordable price with access to Amazon Prime and free channels makes for a well-rounded entertainment setup. Glad it’s working out for you. |Angelica| Insignia Products|
- Pros mentioned:Picture quality
Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Great, clear and nice picture. Like the audio remote. Nice size. Fits perfectly on my table and looks good. Ease of ordering and pick up. Glad I ordered.
I would recommend this to a friend Fire TV easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup two users on the TV. The users play video from different sites for instruction in mathematical physics and in the Bible. Going from one user to the other is simple. While viewing video often stopping and starting, getting back to a certian time point in the video is difficult. Has two ports to add outside speakers. This allows to direct the sound to certain areas in the room.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for sharing your experience, Micheal! It’s great to hear that the Insignia™ 24" Class F20 Series Smart Fire TV is fitting well into your learning environment and making it easy to switch between users. We're glad the video features and audio flexibility are supporting your instructional needs—your thoughtful feedback is truly appreciated! Jeth| Insignia Support.
- Pros mentioned:Ease of use, Size
Third tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and price!! Easy set up and great price!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Bedroom sized tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the right price. Had one for our small camper, as nd bought one for our bedroom. Good picture and easy setup.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, MarkN! We're glad to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is a great fit for both your small camper and bedroom. It's wonderful that you find the picture quality good and the setup easy. Your positive experience is valuable and helps others make informed decisions. Enjoy your new TV! Ivy | Insignia Support
- Pros mentioned:Size
Replacement TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a TV in my motor home that just quit working. Fits the space well, and was able to still use the old power supply,
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We're glad to hear that it fits well in your motor home and that you were able to use the old power supply. Your satisfaction is important to us, and we're pleased that you're happy with your replacement TV. Ivy | Insignia Support