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Customer reviews

Rating 4.6 out of 5 stars with 5055 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,054 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was perfect for my needs. The size is great and a great price too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're delighted to hear the TV was perfect for your needs, with a great size and price. We're glad it's working out so well for you. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Unbeatable For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandmother for Christmas, as she needed a small TV to be able to watch while lying in bed. It’s nothing fancy- but has all the necessary apps etc, and the screen quality is good for the price. With it being a smaller TV, it gets the job done very well for the price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughtful feedback. We're glad to hear that the TV met your expectations and served its purpose well for your grandmother. It's great to know that the screen quality and built-in apps provided a convenient and enjoyable viewing experience, especially at such a good value. We truly appreciate your support and hope it continues to bring comfort and entertainment.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv which gets the job done. Set up was so easy and using it is even easier!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are thrilled to hear that you find the TV wonderful and that it gets the job done. It's great to know that the setup was easy and that using it is even easier. Your satisfaction is important to us, and we are committed to providing you with the best possible experience. We appreciate your support and look forward to serving you again.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I am using it as a monitor and the colors are vibrant. Bought second set to keep in kitchen to watch news. Great TV

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for what I wanted/needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something small but not too small and portable. This has worked great. Added a mini blu-ray/dvd player for when wifi isn't available and it is perfect for traveling.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. It's great to hear that it has been the perfect size and portable for your needs. Adding a mini Blu-ray/DVD player is a great idea for times when Wi-Fi isn't available. We appreciate your feedback and hope you continue to enjoy your television for traveling and at home. Let us know if you have any questions or need further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still good I let it Ian’s I reckoned it to people to buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are glad to hear that you still find the product good and that you recommend it to others. Your support is greatly appreciated, and we look forward to serving you again.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MR TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KEEP GREAT WORK , VERY SATISFIED WITH PRODUCT - THANK YOU

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review, MelquiadesR! We're thrilled to hear that you're very satisfied with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We'll keep up the great work!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect small tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect small TV we were looking for the picture quality us also really good for the price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Izrel! Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're thrilled to hear that it's the perfect small TV for your needs and that you're impressed with the picture quality for the price. If you have any other comments or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia Fire Tv and Remote Review all included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on my ps5 perfectly gave it 4 star instead of 5 because I had to buy a replacement fire tv remote the middle button stopped working

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Best value would highly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for my bedroom. Easy installation and to connect my steaming networks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great tv. I had a roku tv prior to this and the roku was very tedious trying to scan thru channels, so slow. And the roku had no internet browser. I was pleasantly surprised by this Fire TV at the warp speed at which you can scan thru channels. The internet browser works perfectly. I even added a bluetooth keyboard and mouse. The picture clarity is sharp and colors are true to life. I use an antenna on my roof to get free OTA channels (55 in the Springfield MA area) and the OTA channel guide is fully populated with info even with no wifi or internet connection. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Cute TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cute little TV if you want something smaller. I got it for a great deal :) the picture is nice, volume is okay. Only issue I have is, it turns off on its own without it being on sleep timer. Wish there was an option to remove that to stay on when I am sleeping. But it’s okay.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Smart but slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement small tv for my kitchen area. It’s a smaller tv so can cost a little more because they aren’t as popular and my last one didn’t last a terribly long time before the screen went completely black, was one of my newer tvs even. The tv I had previously was this same brand but I’m giving them another chance because of the price, though I’m sure you get what you pay for. I’m hoping it does better than the last one but it’s much slower to respond with the remote because of the smart features so it’s not the best. It does have a decent picture. The sound quality is slightly better than the last.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with Alexa I like it very easy to set up I like it Best buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that our product works perfectly with Alexa and that you found it very easy to set up. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Versatile television

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile television! Bought it as a camping television and it worked perfectly. Great sound and picture quality. Simple setup via apps and Wi-Fi. Television was so nice, our daughter asked to take it with her back to college.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Cute TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for our porch and picture is good. Not sure what is wrong, but the picture goes off every time we turn the fan off. It goes off even if we turn the house fan off that is on a different circuit. Nothing else goes off.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect TV for children's room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gift was perfect for 2 young children for their bedroom. The price was VERY reasonable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful review! We're thrilled to hear that the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV has been a perfect addition to your children's bedroom. It's great to know that you found the price to be very reasonable. We strive to provide quality products at affordable prices, and your feedback is truly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely in small cabinet in the kitchen. Works well for our use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PatL,

      Thank you for your review! We're thrilled to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV fits perfectly in your kitchen cabinet and meets your needs. Your satisfaction is our top priority, and we're glad to know our product is working well for you.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for our kitchen. Can't beat the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JayA, for your wonderful review! We're thrilled to hear that our Insignia™ 24" Class F20 Series LED HD Smart Fire TV is a great addition to your kitchen and that you find it to be a fantastic value. Your satisfaction is our top priority, and we're glad our product meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and size for my bedroom! I like that is also a smart TV. I don't need 4K.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the TV to be a great size for your bedroom and that you appreciate its smart features. Your satisfaction is important to us, and we are glad to know our product meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia