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Customer reviews

Rating 4.6 out of 5 stars with 5054 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 5,054 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, ShawnK, for sharing your thoughts on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're glad to hear you're enjoying it. Your feedback is greatly appreciated. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Joyce Flower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    P-e-r-f-e-c-t set up for what we needed and what we were looking for. Clear picture and smart capabilities! Plus the added bonus and value of Best Buy behind it all! :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright, clear picture, easy set up, couldn’t be more happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 24" Class F20 Series LED HD Smart Fire TV. It's great to know that the picture quality is bright and clear, and that the setup was easy. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV 24 works great in my bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to manage from TV to internet May have to replace my other TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV is working great in your bedroom and that you find it easy to manage from TV to internet. It's wonderful to know you're considering replacing your other TV with another Insignia™. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 24 in smart TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv to replace one in the kitchen. This is a Fire TV, but I actually use a Roku Stick. It has a nice bright, great quality picture, and sound is superb for small set (not tinny sounding like most small TVs). And on sale it was a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kids gaming set up. This added another TV to the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watching while cooking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great. Needed a TV for my kitchen while I’m cooking and this works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart tv for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for the price. This was a replacement for an open box and the open box said bad on the out side when I got it. The replacement new cost just a little more since they did not have that model any more. It seems to have a little problem sometimes with loosing connection with internet for streaming and I have to reboot buy unplugging and plugging in to reboot to my router. This is my streaming device and local tv in one. This usually happens when I have not used for a while.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback! We're glad to hear that the replacement is working well for the price. We apologize for the inconvenience you experienced with the open box item and the occasional connectivity issues. Your input is valuable to us, and we'll take it into consideration to improve our products and services.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Kitchen tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed small tv for small area. Quality picture and decent sound

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're glad to hear that it fits well in your small area and that you're satisfied with the picture quality and sound.

      If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a great experience with our products.

      Your satisfaction is important to us, and we appreciate you choosing Insignia™. Thank you for your support! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sound. Good price. Amazing this tv

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback! We're thrilled to hear you're finding the TV to be of good quality, with good sound, and at a good price. We're especially pleased you find it "amazing." It's our goal to provide excellent products that exceed expectations, and your positive comments truly validate our efforts. We appreciate you taking the time to share your experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not bad for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. I’m happy with my purchase. Family approves

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback. We are pleased to hear that you found the setup easy and are happy with your purchase. It's great to know that your family approves as well. Your satisfaction is important to us, and we are glad our product meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great little TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was bought for the guest bedroom and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a kitchen. It's a fire TV so the interface works perfectly. Picture quality is good, not great. Sound quality is good not great. The price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is perfect for the size it is. It's perfect for an office or bedroom.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the TV is the perfect size for your office or bedroom. Your satisfaction is important to us!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Replacement for a bad TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a replacement for a Vizio that we had that gave us fits, kicked us off streaming and made us sign in constantly. This TV not only looks better, it works 1000% better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, ver, very well nearly all the too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review of the Insignia™ - 24" Class F20 Series LED HD Smart Fire TV! We're thrilled to hear that it works very well for you. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv and still performing great! Worth the money if you are on a budget!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review of the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We're delighted to hear that it continues to perform well and that you find it to be a great value for the money. Your feedback is greatly appreciated and helps us ensure we provide quality products that meet our customers' needs. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was an excellent buy. I definitely would recommend this TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your excellent review, Linda! We're thrilled to hear that you found the Insignia™ 24" Class F20 Series LED HD Smart Fire TV to be an excellent buy and that you would recommend it. Your feedback means a lot to us. If you have any questions or need further assistance, feel free to reach out. Enjoy your TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who comes to my home tells me what a Great :Picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia Fire TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Fire TV exceeded expectations when purchased!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KCSD,

      Thank you for your feedback! We're thrilled to hear that your Insignia™ 24" Class F20 Series LED HD Smart Fire TV exceeded your expectations. It's always wonderful to know that our products are meeting and surpassing customer needs.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia