Customer Ratings & Reviews
. LIMITED WARRANTY. Features: 1080p screen resolution, Inputs: ARC (Audio Return Channel) Composite digital audio (optical), Antenna/Cable Headphone output, Wireless (802.11 Wi-Fi) INCLUDED: Monitor, Batteries, Stand, Screws, Quick Setup Guide.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/9a25e35c-971f-49cf-ad41-892d6ec7ec59.jpg)
- Model:
- NS-24F401NA26
- SKU:
- 6614067
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 24" Class F40 Series LED Full HD Smart Fire TV, particularly praising its great picture quality and excellent colors, as well as its ideal size. The TV is also appreciated for its portability, easy setup, reliable WiFi connectivity, light weight, and useful features like the sleep timer. However, some customers have noted concerns about the stand's stability.
This summary was generated by AI based on customer reviews.
TV keeps crashing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV constantly "crashes" while watching. The screen shows green static and emits an extremely loud buzzing noise! I have to unplug it to stop it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Courtney, thank you for sharing your feedback on the Insignia 24" Class F40 Series LED Full HD (1080p) Smart Fire TV. We appreciate you taking the time to let us know about your experience; however, we’re very sorry to hear that your TV is crashing and displaying green static with a loud buzzing noise. We understand how frustrating and disruptive this can be, and your feedback is important as we continue working to improve the quality of our products. Our support team would be happy to assist you further in resolving this issue.
Please contact us at 1‑877‑467‑4289 or [email protected] for additional help.
Adam | Insignia
Kathleen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and not a sturdy stand was wobbly too
No, I would not recommend this to a friendStarted acting up right after the return period en
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was great at first but then started acting up right after the return period ended. No matter what is on tv now, I'll eventually change to a very LOUD static screen even when its on low volume. This has scared the crap out of my kids. They will no longer go anywhere near the tv, even while its unplugged, for fear that the "tv will scream at them". Trauma unlocked, Poltergeist ahh tv. Thanks for that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Marie, thank you for sharing your experience with us. We’re sorry to hear that your Insignia 24" F40 Series Smart Fire TV began acting up right after the return period ended. Sudden loud static and unexpected screen changes can be incredibly unsettling, and we understand how upsetting this must have been for you and your family especially when it startled your kids. That’s certainly not the experience we want for any customer. We appreciate you bringing this to our attention, as feedback like yours helps us improve our products and support. If you’d like help diagnosing the issue or exploring possible solutions, our support team is here for you at 1‑877‑467‑4289 or [email protected]. Sudeep | Insignia
- Cons mentioned:Connectivity
Would not buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If tv is on for longer than 2 hours it starts to glitch and turn white before resetting
No, I would not recommend this to a friend Insignia TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great. I returned it however since I needed something with better picture quality. It’s only 1080p so I was not expecting much.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
A Downright Ripoff!”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a downright ripoff! I’ve had my TV for 3 weeks! It will not work. The instructions are a lot of eye wash. Somebody in that company destroyed my invoice! I’m really thinking about throwing this piece os s—- in the river! What a disgrace!
No, I would not recommend this to a friend Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this model of the insignia tv. Screen intermittently blacks out and the sound produces max volume static.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dale, thank you for sharing your experience with the Insignia 24" Class F40 Series LED Full HD (1080p) Smart Fire TV. We are sorry to hear that the screen is intermittently blacking out and that you’re experiencing static at high volume. That’s not the performance we aim to deliver, and your feedback helps us identify where improvements may be needed. If you’d like further assistance, our support team would be happy to help at 1‑877‑467‑4289 or [email protected]. Thank you again for reaching out.
Rihan | Insignia
trash tv. don't buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been messing up since day one. would randomly not have any volume. I would have to unplug and restart. also, randomly would get the screen everyone talks about. multi color lines. i even have a fly stuck in-between the screen layers. owned tv for only a couple months. I guess you get what you pay for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jason, we appreciate you letting us know, and this certainly isn’t the kind of experience we aim to deliver with this model. Issues like loss of audio, screen distortion, or anything trapped between display layers aren’t normal and we want to make it right. Please reach out to our support team at 1‑877‑467‑4289 or [email protected] so we can look into repair or replacement options and get you taken care of.
Sam | Insignia Products
Save your money get something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased brand new based on reviews, strange crackling noise on every channel coming from speakers. Did troubleshooting techniques stated online tried new hdmi cord, diff outlet, etc. Still crackling, can't return or exchange after 14 days had this for less than 25 days it now has to be sent off under warranty. Pay extra to get something better.
No, I would not recommend this to a friendRemote or picture issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase had a remote or picture issues so I returned item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Keesha, thank you for taking the time to share your experience with us. We’re sorry to hear that your 24" F40 Series TV did not meet your needs, and we appreciate you letting us know about your return. Your feedback will be shared with our team as we continue working to improve our products and overall customer experience. Thank you again for your feedback.
Vennila | Insignia
Insignia we purchased does not link Amazon acct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use this product as it does link to the internet but we cannot get it to link to the software with Amazon to connect our Prime accounts. We even took it to Best Buy where the geek squad had difficulties. The guy says the software is glitchy and this was not the only TV he saw with the problem the sale week. I am going to see if I can return it as it seems foolhardy to keep something that doesn't seem to work.
No, I would not recommend this to a friendInsignia 24"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like that I had to download an app to watch anything.
I would recommend this to a friendTV works then breaks into full pixels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is slow as can be to boot due to amazons bloatware. Then on top of that it will launch an app and turn into a green and black pixelated screen. Non stop all apps will randomly break and launch picxelated screen. You get what you pay for for $60.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for sharing your experience with us. We’re sorry to hear about the issues you’re having with your Insignia™ 24" F40 Series TV. Your feedback is important to us and helps us improve our products and customer experience. If you need further assistance, you can contact our support team at 1‑877‑467‑4289 or [email protected]. Thank you again for your review.
Vennila | Insignia
Rip off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as an Open Box, the clerk said it was as good as buying one unopened because it has been cleared by the geek squad to be sold. So I bought it due the percentage off savings, but I did not buy the extended warranty, due to the fact the TV itself has a one year warranty. No sooner did the 15 day return period end, two days later the TV broke, stopped working completely!! I will never buy another TV from them.
No, I would not recommend this to a friendGreat price but Poor quality tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps glitching and freezing with a pixelated green red yellow and blue screen of death and no picture exiting a clicking sound. I’ve had it a month.I need to take it down and hopefully they can take it back.
No, I would not recommend this to a friendUnable to update at start up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV system required an update when first plugged in. Tried the suggested help ideas. They were not helpful at all and could never speak to an actual customer service rep. Was unable to update as required and had to return the TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Deborah! We’re very sorry to hear about the trouble you experienced updating your Insignia Fire TV during setup, and we appreciate you taking the time to share this feedback.
We understand how frustrating it is when the initial update doesn’t go through and the available support options don’t provide the help you need. If you ever need assistance with any product‑related concerns in the future, please feel free to contact us directly at 877‑467‑4289 or [email protected].
Thank you again for sharing your experience.
Poojitha | Insignia
small screen Insignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This small screen tv is not for tv viewing. It is for a laptop hdmi connection at best. The problem is straight on the picture is ok but move off the "straight on" viewing and the picture quality is terrible (fuzzy, faded) I needed a tv for my kitchen to fit under the top cabinets. I know the larger Insignia tv's are fantastic especially side viewing. I have 2 of them. This 24" is not the same.
No, I would not recommend this to a friendNice for a small tv.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, but not what I really needed. I was attempting to use as both a tv and a monitor. After comparing with a monitor, the monitor won. I returned this product.
I would recommend this to a friendBroken in less than 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the Amazon fire feature all that much and the TV is broken already and I need to replace it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Robert,
Thank you for bringing this to our attention. A six‑week failure is far from normal, and I understand how frustrating that must be. Our support team can help right away—please contact us at 877‑467‑4289 or [email protected] so we can get this resolved quickly.
Allen | Insignia Products
Save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is trash, exchanged 2 within two weeks because screen would glitch and black out and the only way to fix was to unplug it.
No, I would not recommend this to a friend
