Customer Ratings & Reviews
. LIMITED WARRANTY. Features: 1080p screen resolution, Inputs: ARC (Audio Return Channel) Composite digital audio (optical), Antenna/Cable Headphone output, Wireless (802.11 Wi-Fi) INCLUDED: Monitor, Batteries, Stand, Screws, Quick Setup Guide.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/9a25e35c-971f-49cf-ad41-892d6ec7ec59.jpg)
- Model:
- NS-24F401NA26
- SKU:
- 6614067
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 24" Class F40 Series LED Full HD Smart Fire TV, particularly praising its great picture quality and excellent colors, as well as its ideal size. The TV is also appreciated for its portability, easy setup, reliable WiFi connectivity, light weight, and useful features like the sleep timer. However, some customers have noted concerns about the stand's stability.
This summary was generated by AI based on customer reviews.
Great TV great price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for the price, and it was right in time to move into the college dorm room.
I would recommend this to a friendLasted Exactly 40 Days...And Then Died!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this Insignia 24" F40 Series LED TV to replace our old kitchen TV on December 1, 2025. Forty days later, while I was cooking dinner, the TV made a horrible, loud clicking noise and went to a black screen. I tried to turn it off via the remote control and couldn't so I unplugged ot from the receptacle Now it is totally dead. I have tried doing several different reset procedures and nothing. It is not the receptacle...the Insignia TV has died. Very disappointing as finding small counter top sized TV's are difficult to come by!
No, I would not recommend this to a friendInsignia Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I love shopping at this Company, will be sure to keep buying here
I would recommend this to a friendDr. Carter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Installers were very professional and informative including being very friendly.
I would recommend this to a friendInsignia F40
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect smaller TV at a great price. Highly recommend
I would recommend this to a friendOutstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the kitchen. We hung it on the wall and it looks great.
I would recommend this to a friend24” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for cable and streaming. Worth every dollar
I would recommend this to a friendGreat Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this little TV is 1080hp and that it’s an actual fire TV.
I would recommend this to a friendSetup Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was very difficult for me. Still not working right when I turn the TV on. Problem is probably with me and not with the TV.
I would recommend this to a friend24” Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little tv for the money Controls a little hard to navigate at first
I would recommend this to a friendTerrible Product and Return Window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Randomly makes a loud noise and the screen goes red. The TV has to be disconnected and restarted. The frequency of occurrence is increasing. Product was purchased on 12/24/25 and the return period according to the website ended on 12/15/26, 23 days after purchase. I had not made a purchase with Best Buy in years. This will certainly be the last purchase I make with them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rene,
Thank you for sharing your experience. Red screen issues and loud noises are certainly not the level of reliability we aim for with our TVs. Please reach out to our support team at 877-467-4289 or via email at insigniasupport@bestbuy.com so we can look into this and assist with a resolution. Thank you for choosing Insignia.
Allen | Insignia
Loved it BUT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the layout of the Home Screen all apps were easy to access but the one I got had factory defects. Tv would turn off randomly. Also screen would freeze up frequently while watching a show. Good thing i bought warranty. Got refund in a gift card tho . If you buy ? Buy at your own risk or with warranty
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback on the Insignia 24" Class F40 Series Full HD Smart Fire TV. We’re glad to hear you enjoyed the Home Screen layout and easy access to apps, but we’re truly sorry that the unit you received experienced unexpected shutdowns and screen freezing. That’s certainly not the reliable experience we strive to provide. Your comments are important and help us improve product quality. Shashank | Insignia Products
seeking help, please reply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been nothing but trouble. It is constantly going snowy and making an annoying scratchy loud sound for about 15 seconds before it restarts. Trying to get it to stop by pushing any number of buttons doesn't work. Unplug it or wait putting up with the annoying sound is the only thing. I would like a new Tv that works. We even had a Dish technician go through our whole system hoping he could solve the problem. He eventually. said, "It has to be your new TV."
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for sharing your experience with us. We’re sorry to hear about the issues you’re having with your Insignia™ 24" F40 Series TV. Your feedback is important to us and helps us make ongoing improvements to our products and the overall customer experience. Thank you again for your review.
Vennila | Insignia
Disappointing Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very basic and slow to come fully on. The picture and sound are adequate. The TV drops connection to my phone too easily. I would not buy a Fire brand TV again. The TCL TV I have works much better in my opinion.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello James, thank you for taking the time to share your experience with your Insignia – 24" Class F40 Series LED Full HD (1080p) Smart Fire TV, and we’re sorry to hear that the TV has been slow to start up and has had trouble staying connected to your phone, as we understand how frustrating it can be when a product doesn’t perform the way you expected. We appreciate your feedback, and we’re here to help if you’d like to explore support options; please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you further. Thank you for taking time to leave your review.
Darshan | Insignia
Insignia 24 inch smart Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issue with the tv. Picture would scramble and tv would make a noise. Tv would then reboot itself and would work for a few minutes then would have the same issue. This happened several times within 15 minutes. Took the tv back to Best Buy and spoke with employee from the geek squad. He was aware of the problem and informed me they had a similar issues with their tv with the same 24 inch screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ed, thank you for taking the time to share your experience with us. We’re sorry to hear your 24 inch Fire TV didn’t perform the way you expected, and we understand how disappointing that can be. We’re committed to building reliable products and continually strengthening the Insignia brand, and your feedback helps us keep improving. Please reach out to us so we can help you troubleshoot or get things resolved at 8774674289 or insignia@bestbuy.com. Thank you again for letting us know.
Poojitha | Insignia
Started acting up right after the return period en
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was great at first but then started acting up right after the return period ended. No matter what is on tv now, I'll eventually change to a very LOUD static screen even when its on low volume. This has scared the crap out of my kids. They will no longer go anywhere near the tv, even while its unplugged, for fear that the "tv will scream at them". Trauma unlocked, Poltergeist ahh tv. Thanks for that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Marie, thank you for sharing your experience with us. We’re sorry to hear that your Insignia 24" F40 Series Smart Fire TV began acting up right after the return period ended. Sudden loud static and unexpected screen changes can be incredibly unsettling, and we understand how upsetting this must have been for you and your family especially when it startled your kids. That’s certainly not the experience we want for any customer. We appreciate you bringing this to our attention, as feedback like yours helps us improve our products and support. If you’d like help diagnosing the issue or exploring possible solutions, our support team is here for you at 1‑877‑467‑4289 or insigniasupport@bestbuy.com. Sudeep | Insignia
Amazon fire tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV seemed fine and arrived in perfect condition. However I was unable to get it to connect at all. I even had my Internet provider come out at my expense to hook it up and it would not work. I had to return the product and didn't find your company helpful with that process. I am a senior citizen who no longer drives and I don't think you extend services to people like us who cannot get to your store in oerson
No, I would not recommend this to a friendNot a fan of Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m tried to like it but Fire TV is not for me It worked ok at first then it didn’t I could not add my Fios to it.
I would recommend this to a friendConnection troubles.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not instantly connect to my Wi-Fi as with any of my other TV's as well as my Firestick. I even manually entered my network credentials and the television would not connect. Best Buy needs more name brand options for this size smart.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello James! We truly appreciate you taking the time to let us know about your experience on Insignia – 24" Class F40 Series LED Full HD (1080p) Smart Fire TV. We’re sorry to hear that the TV had trouble connecting to your Wi‑Fi even after manually entering your network credentials, and we understand how frustrating that can be, especially when your other devices connect without issue. Your feedback is important to us, and insights like yours help us improve the connectivity and overall performance of our future products. Our Insignia Support Team would be happy to assist you further and look into what may be causing the connection issue, you can reach us at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for taking time to share your feedback.
Darshan | Insignia
Bad picture quality. Don’t buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this tv; the quality was so poor. It was inexpensive but probably shouldn’t even be sold it’s so bad. I wanted a small tv. I did a side-by-side comparison with the TV I purchased to replace it with, and although it was actually a larger tv, the money was the same, and the quality was much better!
No, I would not recommend this to a friend