Customer Ratings & Reviews
. LIMITED WARRANTY. Features: 1080p screen resolution, Inputs: ARC (Audio Return Channel) Composite digital audio (optical), Antenna/Cable Headphone output, Wireless (802.11 Wi-Fi) INCLUDED: Monitor, Batteries, Stand, Screws, Quick Setup Guide.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/9a25e35c-971f-49cf-ad41-892d6ec7ec59.jpg)
- Model:
- NS-24F401NA26
- SKU:
- 6614067
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 24" Class F40 Series LED Full HD Smart Fire TV, particularly praising its great picture quality and excellent colors, as well as its ideal size. The TV is also appreciated for its portability, easy setup, reliable WiFi connectivity, light weight, and useful features like the sleep timer. However, some customers have noted concerns about the stand's stability.
This summary was generated by AI based on customer reviews.
Insignia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had many issues , 1st time the screen just blew up, prior I would have to unplug and plug it back in to work. I returned and received a replacement, then the replacement TV with shutting down on its own it would make a loud sound, then the screen would go black. then try to re-start. I then went with a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience. I’m very sorry to hear about the repeated issues you encountered with your Insignia 24" Class F40 Series Smart Fire TV, especially having to go through a replacement unit and still facing similar concerns. That is certainly not the experience we want for our customers, and I understand how frustrating it must have been. We appreciate you taking the time to provide this feedback, as it helps us work toward improvements. If you ever decide to give Insignia another chance in the future, we would be glad to assist you.
Mueez | Insignia
It's Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's broken so I'm coming in to exchang it today. It randomly goes into static and gets stuck like that so you have to unplug and plug back in literally everday. Would be a dope TV for my kitchen if it probably wasn't so cheaply made to have issues like this.
No, I would not recommend this to a friendKathleen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and not a sturdy stand was wobbly too
No, I would not recommend this to a friendNot a reliable TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My third Insigina 24 ' NS-40F401NA26 gives up. Got 3 months out of this one. Purchased the 1st one last october 2025 this one is my third replacement. Screen goes blank. Dont think I will get another, even if under warranty. Hope to get money back vs another replacement. Good TV when it works.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
False advertising!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfect. Best Buy did not honor the advertised sale price.
I would recommend this to a friend Do not waste your time! Complete Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this no stars I would. This was junk would not connect to FireTV was told by amazon the serial number did not exist. Returned to the store and picked a second one and had the exact same issue. Returned again and went with a totally different brand that is working great. Was not a lot of selection is this size.
No, I would not recommend this to a friendInsignia TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great. I returned it however since I needed something with better picture quality. It’s only 1080p so I was not expecting much.
No, I would not recommend this to a friendBad batch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return 2 of them as the screen would freeze accompanied by loud static noise several times in a week. Must have been a bad batch. I've had good luck with other Insignia models.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Louis, thank you for taking the time to share your experience with us. We’re sorry to hear you had to return two TVs due to the screen freezing with static noise. That’s not the performance we aim to deliver, and we understand how frustrating it is when this happens multiple times in a week. Our support team can help review troubleshooting steps and available warranty options at 877‑467‑4289 or insignia@bestbuy.com. We appreciate you giving us the opportunity to address this.
Sudeep | Insignia
beware of intermittent defect outside return time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 of these TVs, 1 of them worked for a few days, then suddenly the picture was replaced with color lines and a very loud humming sound, Must unplug to stop the hum. After replugging, the TV work fine for a few more days, then the defect repeats itself. Fortunately was able to return just before the 15 days' window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi David, thank you for taking the time to let us know about your experience. We understand how concerning it can be when a TV develops intermittent picture or sound issues, and we’re committed to making things right. Even if the retailer’s return period has passed, our support team will gladly assist with troubleshooting and warranty options at 877‑467‑4289 or insigniasupport@bestbuy.com. We appreciate your feedback and the opportunity to support you.
Poojitha | Insignia
TV keeps crashing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV constantly "crashes" while watching. The screen shows green static and emits an extremely loud buzzing noise! I have to unplug it to stop it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Courtney, thank you for sharing your feedback on the Insignia 24" Class F40 Series LED Full HD (1080p) Smart Fire TV. We appreciate you taking the time to let us know about your experience; however, we’re very sorry to hear that your TV is crashing and displaying green static with a loud buzzing noise. We understand how frustrating and disruptive this can be, and your feedback is important as we continue working to improve the quality of our products. Our support team would be happy to assist you further in resolving this issue.
Please contact us at 1‑877‑467‑4289 or insigniasupport@bestbuy.com for additional help.
Adam | Insignia
Don't buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a slightly larger TV but Best Buy doesn't carry any. I'm stuck with this and don't care that there is a home screen that comes on every time and you have to wait to select your channel. I should have looked on line because I found what I wanted at Staples and it was $10 cheaper.
No, I would not recommend this to a friendSave your money get something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased brand new based on reviews, strange crackling noise on every channel coming from speakers. Did troubleshooting techniques stated online tried new hdmi cord, diff outlet, etc. Still crackling, can't return or exchange after 14 days had this for less than 25 days it now has to be sent off under warranty. Pay extra to get something better.
No, I would not recommend this to a friendInsignia we purchased does not link Amazon acct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use this product as it does link to the internet but we cannot get it to link to the software with Amazon to connect our Prime accounts. We even took it to Best Buy where the geek squad had difficulties. The guy says the software is glitchy and this was not the only TV he saw with the problem the sale week. I am going to see if I can return it as it seems foolhardy to keep something that doesn't seem to work.
No, I would not recommend this to a friendtrash tv. don't buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been messing up since day one. would randomly not have any volume. I would have to unplug and restart. also, randomly would get the screen everyone talks about. multi color lines. i even have a fly stuck in-between the screen layers. owned tv for only a couple months. I guess you get what you pay for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jason, we appreciate you letting us know, and this certainly isn’t the kind of experience we aim to deliver with this model. Issues like loss of audio, screen distortion, or anything trapped between display layers aren’t normal and we want to make it right. Please reach out to our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com so we can look into repair or replacement options and get you taken care of.
Sam | Insignia Products
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this model of the insignia tv. Screen intermittently blacks out and the sound produces max volume static.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dale, thank you for sharing your experience with the Insignia 24" Class F40 Series LED Full HD (1080p) Smart Fire TV. We are sorry to hear that the screen is intermittently blacking out and that you’re experiencing static at high volume. That’s not the performance we aim to deliver, and your feedback helps us identify where improvements may be needed. If you’d like further assistance, our support team would be happy to help at 1‑877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for reaching out.
Rihan | Insignia
TV works then breaks into full pixels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is slow as can be to boot due to amazons bloatware. Then on top of that it will launch an app and turn into a green and black pixelated screen. Non stop all apps will randomly break and launch picxelated screen. You get what you pay for for $60.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for sharing your experience with us. We’re sorry to hear about the issues you’re having with your Insignia™ 24" F40 Series TV. Your feedback is important to us and helps us improve our products and customer experience. If you need further assistance, you can contact our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for your review.
Vennila | Insignia
Remote or picture issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase had a remote or picture issues so I returned item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Keesha, thank you for taking the time to share your experience with us. We’re sorry to hear that your 24" F40 Series TV did not meet your needs, and we appreciate you letting us know about your return. Your feedback will be shared with our team as we continue working to improve our products and overall customer experience. Thank you again for your feedback.
Vennila | Insignia
Don’t buy used from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks arrived with huge cut on screen and it’s been impossible for me to try and return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Michael, thank you for taking the time to share your experience with us. We’re very sorry to hear your TV arrived with damage, that’s incredibly frustrating, and we understand how disappointing it is when a new purchase shows up in that condition. For issues related to shipping damage or return difficulties, Best Buy’s support team can directly assist at 1‑888‑237‑8289. They’ll be able to review your order and help resolve this.
Sudeep | Insignia
Rip off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as an Open Box, the clerk said it was as good as buying one unopened because it has been cleared by the geek squad to be sold. So I bought it due the percentage off savings, but I did not buy the extended warranty, due to the fact the TV itself has a one year warranty. No sooner did the 15 day return period end, two days later the TV broke, stopped working completely!! I will never buy another TV from them.
No, I would not recommend this to a friendNice for a small tv.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, but not what I really needed. I was attempting to use as both a tv and a monitor. After comparing with a monitor, the monitor won. I returned this product.
I would recommend this to a friend