Customer Ratings & Reviews
. LIMITED WARRANTY. Features: 1080p screen resolution, Inputs: ARC (Audio Return Channel) Composite digital audio (optical), Antenna/Cable Headphone output, Wireless (802.11 Wi-Fi) INCLUDED: Monitor, Batteries, Stand, Screws, Quick Setup Guide.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/9a25e35c-971f-49cf-ad41-892d6ec7ec59.jpg)
- Model:
- NS-24F401NA26
- SKU:
- 6614067
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 24" Class F40 Series LED Full HD Smart Fire TV, particularly praising its great picture quality and excellent colors, as well as its ideal size. The TV is also appreciated for its portability, easy setup, reliable WiFi connectivity, light weight, and useful features like the sleep timer. However, some customers have noted concerns about the stand's stability.
This summary was generated by AI based on customer reviews.
Insignia 24"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like that I had to download an app to watch anything.
I would recommend this to a friendsmall screen Insignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This small screen tv is not for tv viewing. It is for a laptop hdmi connection at best. The problem is straight on the picture is ok but move off the "straight on" viewing and the picture quality is terrible (fuzzy, faded) I needed a tv for my kitchen to fit under the top cabinets. I know the larger Insignia tv's are fantastic especially side viewing. I have 2 of them. This 24" is not the same.
No, I would not recommend this to a friendSlow OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it's the bloated Google OS, but this is the slowest tv I have owned. This is when it's plugged into my LAN.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Craig, thank you for taking the time to share your experience with us. I’m sorry to hear the TV hasn’t been performing as smoothly as expected, and we never want your viewing experience to feel slowed down or interrupted. A full power reset or clearing unused apps may help improve responsiveness. If the issue continues, please reach out to us at 8774674289 or insigniasupport@bestbuy.com so we can take a closer look and assist you further. Thank you again for bringing this to our attention.
Poojitha | Insignia
Great price but Poor quality tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps glitching and freezing with a pixelated green red yellow and blue screen of death and no picture exiting a clicking sound. I’ve had it a month.I need to take it down and hopefully they can take it back.
No, I would not recommend this to a friendCan't log into amazon, not great for a Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't sign into amazon correctly, spent lots of time trouble shooting and speaking with Amazon. Seemed a common issue. Returned it, bought a different TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for sharing your experience with us. We are sorry to hear you had trouble signing into Amazon on your Fire TV and that the issue persisted even after troubleshooting. We understand how frustrating that can be, and we appreciate you giving the product a try. If you ever need additional support, our team is here to help at 1‑877‑467‑4289 or you can email to insigniasupport@bestbuy.com. Thank you for your feedback.
Sam | Insignia
Open box shouldn’t mean broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box and truly disappointed that the tv didn’t even turn on. I bought this for my husband to put in his semi. Kind of a pain to take it to fed ex and return it just so I can order another tv.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some unknown reason the TV will stop working and buzz real load.
No, I would not recommend this to a friendNot Good - to say the least
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy - took forever to put the stands on because the screws are minuscule and black and then once it was set up, there was no picture to connect to the wifi- needless to say, it was quickly returned.
No, I would not recommend this to a friendUnable to update at start up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV system required an update when first plugged in. Tried the suggested help ideas. They were not helpful at all and could never speak to an actual customer service rep. Was unable to update as required and had to return the TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Deborah! We’re very sorry to hear about the trouble you experienced updating your Insignia Fire TV during setup, and we appreciate you taking the time to share this feedback.
We understand how frustrating it is when the initial update doesn’t go through and the available support options don’t provide the help you need. If you ever need assistance with any product‑related concerns in the future, please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com.
Thank you again for sharing your experience.
Poojitha | Insignia
Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price too high - unable to get price match easily !
No, I would not recommend this to a friendA Downright Ripoff!”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a downright ripoff! I’ve had my TV for 3 weeks! It will not work. The instructions are a lot of eye wash. Somebody in that company destroyed my invoice! I’m really thinking about throwing this piece os s—- in the river! What a disgrace!
No, I would not recommend this to a friendSave your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is trash, exchanged 2 within two weeks because screen would glitch and black out and the only way to fix was to unplug it.
No, I would not recommend this to a friendWould not buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If tv is on for longer than 2 hours it starts to glitch and turn white before resetting
No, I would not recommend this to a friendBroken in less than 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the Amazon fire feature all that much and the TV is broken already and I need to replace it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Robert,
Thank you for bringing this to our attention. A six‑week failure is far from normal, and I understand how frustrating that must be. Our support team can help right away—please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can get this resolved quickly.
Allen | Insignia Products
Fire tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned was not able to setup even after wasting a few hours of my time on the phone with amazon and then wasted my gas to return the item
No, I would not recommend this to a friendSetup loop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stuck in setup loop. Wouldn’t update and wouldn’t log into Amazon. Essentially made it where it was not able to do anything.
No, I would not recommend this to a friendnot high quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sucks. every now and then it goes to a pixel screen i need to return it,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Paul, thank you for sharing your experience with the Insignia 24" F40 Series Smart Fire TV. I’m really sorry to hear that the screen occasionally turns into a pixelated display and that it’s been frustrating enough for you to consider returning it. That’s not the experience we want for our customers, and we appreciate you taking the time to let us know. Your feedback helps us continue improving the quality and reliability of our products.
Sidhartha | Insignia
fire tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i bought this Fire TV, the sales person did not inform me that it was not Spectrum Compatible and that I would need to purchase a separate device to see Spectrum programs.
No, I would not recommend this to a friendInsignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not find + to set up wi fi password. Insignia customer service employee wasn't much help
No, I would not recommend this to a friendNever worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get part the start up screen. Stayed loading with Amazon error
No, I would not recommend this to a friend