Customer Ratings & Reviews
- Model:
- NS-24DF311SE21
- SKU:
- 6402235
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 24" Class LED HD Smart Fire TV Edition TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have commented on the impressive visual experience it provides, while others have praised its user-friendly interface and hassle-free integration with wireless home networks. However, some customers have expressed concerns regarding the remote control's compatibility issues and the occasional slow performance of the smart TV.
This summary was generated by AI based on customer reviews.
Ok TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv color adjustments are not great. But it is to be expected with this price point.
I would recommend this to a friendIt serves the purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv. I bought it to double as a computer monitor and a tv. It doesn’t do too well as a monitor, fairly decent as a tv
I would recommend this to a friendWorks really good but sound is low
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is not that great. But i did like everything else on the tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for writing a review for our Fire TV. I am really sorry to know that you are experiencing this situation with our product, I understand that it can be really disappointing when the product does not meet your expectations. If you need personalized assistance, please get in contact with us in the link below, our agents will be more than glad to help you out.
Aldair O.
www.insigniaproducts.com/contact-us
nice tv but hard to figure out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits into space perfectly but I am having problem figuring things out on it. Need to talk to BB for advice.
I would recommend this to a friend#Bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the tv at all, confusing and doesn't preform well at all, i returned it twice
No, I would not recommend this to a friendPurchased for grand children.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, can't give detailed review yet. But I wish I would have waited for a 1080 version to be on sale.
No, I would not recommend this to a friendIt’s okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several smart TVs in my home. This TV does lose connection when streaming more oftEn my others
No, I would not recommend this to a friendgood
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use at my office at work, the resolution is not so good.
I would recommend this to a friendInsignia Fire TV is HORRIBLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV simply doesn't work. I have it connected via ethernet cable and it still buffers endlessly. Can't get Sling to play anything, buffers endlessly. CBS All Access app, the voice rarely matches the video. Tried all sorts of "tricks" I read online like clear cache and data, uninstall and reinstall apps... Nothing works. Even Prime videos cause an error message. I tried installing Firefox thinking I could go to Sling or CBS All Access websites to work around the app. Nope. Simply doesn't work. Initially I had it connected to a cable box. Got rid of cable, the tv is essentially useless. Unfortunately, I waited too long and can't return it. Side note, every other device in the house works fine, no buffering, etc.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Fire TV! We understand how disheartening is that your Tv is buffering. We would love to check this situation with you, so feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Good but not user friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but didn't like the fact you need amazon prime to be able to use the apps.
No, I would not recommend this to a friendInsignia Fire Edition SUCKS!!! GET A ANY ROKU T.V.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY DISAPPOINTED!!! I am not an expert with Smart TV, because I only just got one about a year, and a half ago, and it is a Sharp Roku T.V. To make a long story short I had not known you can download apps on to the Sharp Roku T.V. Anyways I have Spectrum T.V. I was shocked, I could download there app on the Sharp Roku T.V. I BOUGHT THIS INSIGNIA FIRE EDITION THINKING I COULD DOWNLOAD THE SPECTRUM APP!!! BA HA!!! I EVEN CALLED SPECTRUM TO SEE IF THEY COULD HELP, THE GUY TOLD ME THAT SPECTRUM IS NOT COMPATABLE WITH ANYTHING FIRE!!! I bought this on Halloween with Curb Side Pick Up, and in My Email, I CAN NOT FIND ANY WHERE With A Return Policy!!! So I am trying To call the store I bought the T.V. from which is Best Buy Montabello, and have been on hold for ABOUT AN HOUR NOW And I have called though out the day being on hold for 20-30 with no answer!!! THIS STORE NEVER ANSWERS THERE PHONE!!!
No, I would not recommend this to a friendFine for price or a kid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to turn up volume high to hear tv. Call for assistance. Was a waste of time.
No, I would not recommend this to a friendIt’s a affordable tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for the price I wasn’t expecting the best so overall can’t complain.
No, I would not recommend this to a friendTV was fine, but I didn't get the echo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was good but the echo is missing. Did not receive what was advertised
No, I would not recommend this to a friendLCD inside the cardboard box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy falsely advertised the TV in the box and on the site. Bought a bundle with a free echo dot. The tv inside was a LCD, when I tried to exchange the TV only as to not lose the deal. The associate said that an exchange is possible but most likely most of the rest of the TVs would be LCDs as well. This means they are trying to sell LCDs as LEDs. At the end they wouldn't do an exchange I had to return and purchase another one and pay the difference, what they didn't mention was that I would have to return the echo dot and that I owe 50. Seriously? I just want what the bundle advertised a 24" LED fire tv edition and the free echo dot.
No, I would not recommend this to a friendCheap tv you get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a week the remote broke wife called insignia customer support very bad service and they put her on hold and ever came back to the phone essentially there customer support hung up on her would not recommend this brand to anyone don't expect anything out of there support
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Than you for taking the time to review our 24" HD Smart Fire TV Edition TV. I understand your remote broke and you had a bad experience with our customer support. I know that can be frustrating, but we would be happy to continue assisting you with your remote. You can use the link below tor each us via e-mail as wall.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
No Spectrum App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have the Spectrum App nor allows to download.
I would recommend this to a friendPoor as a computer monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use it as a 2nd computer monitor for my laptop. Poor resolution. Only 720P. Need 1080P to use as with a computer.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this little TV but it's the second Insignia that failed within a year. Glad I had the warranty. Best Buy, do better!!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Audio extremely poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and color great audio extremely poor you need a soundbar to hear it which is an additional charge would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Naneng34.
I definitely understand that this situation you had with your 24" TV can be frustrating. Nevertheless, I would like to correctly troubleshoot your product since sound should be normal. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support